Motor Vision Insurance Arvostelua 

2 391
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

It is difficult to review an insurance company unless you have had to make a claim. Motor Vision Insurance provided a very competitive price and offered extra services which were also priced fairly.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Customer service agent Emily was very efficient ,she understood my queries immediately and answered them fully and promptly . Great service , which is rare these days . I am 100% satisfied , w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Price wise was untouchable, in this day and age, that’s what people are looking for, fair and good value options. Motor Vision certainly provided that.

Yritys on vastannut


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(2 391)

1 034 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great costumer service

Great costumer service, thank you Emily

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hello

We are so glad to hear that our team provided you with great service. We appreciate your kind words!

Kind regards
Fazal
Grove and Dean

Saanut 4/5 tähteä

Would have liked email or…

Would have liked email or correspondence before my policy automatically renewed.

3. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hello

We appreciate your feedback regarding policy renewals. We understand the importance of timely communication and will review our notification process to ensure we meet expectations.

Many thanks
Fazal
Motor Vision

Saanut 5/5 tähteä

Very helpful

Very helpful. Pleasant to talk to. Insurance papers arrive by post.

3. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hello

We're so happy to hear that our team was helpful and pleasant to interact with. We appreciate you acknowledging the smooth process of receiving your insurance documents. Thank you for your kind words!

Kind regards
Fazal
Motor Vision

Saanut 5/5 tähteä

I had a few problems with the document

I had a few problems with the description on my policy, but thank you to Emily for sorting things out for me. Now I can relax knowing I have the right documentation,
Thank You, Emily :-)

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We are so pleased to hear that Emily our team was able to resolve the issues with your policy description. Ensuring you have the correct documentation is very important to us, and we are glad we could provide that peace of mind. Thank you for your kind words!

Kind Regards,
Emma
Motor Vision

Saanut 4/5 tähteä

Not Great.

Not Great.
Taking payment without prior notification
under handed.
Found cheaper quotes, but, never given opportunity
to inform you.
Possible, alternative company will be used.

1. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We appreciate you sharing your feedback. We are concerned to hear about the billing notification and missed opportunity to discuss alternative quotes. We are reviewing our processes to ensure clearer communication regarding payments and pricing options.

Kind Regards,
Emily
Motor Vision

Saanut 1/5 tähteä

Scam of a company

Scam of a company, the most vile exploitation of people in 2026.

My car is parked behind 2 locked key fob accessed gates, CCTV and a security patrol team every day.

To be told, this is not a garage.
It is a residential garage that is locked and has more security than house garage. They cancelled my policy with zero warning and from what I've seen they do this thoroughly and constantly with other "customers" just to gain a few weeks / month of money and then leave people financially worse off and in need to source a trustworthy company again .

AVOID AVOID AVOID let them go under and bust

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration, particularly given the security measures in place where your vehicle is kept.

While we appreciate that the area is secured by gates, CCTV, and patrols, insurance providers must apply specific underwriting criteria when assessing where a vehicle is kept overnight. Unfortunately, because multiple residents have access to the location and other vehicles are parked there, it is classified as a residential car park area rather than a garage for insurance purposes.

The difference in risk is not primarily related to theft. Rather, it relates to the increased possibility of accidental damage caused by other drivers using the parking area, such as collisions while manoeuvring or parking. As a result, the location presents a different level of risk from a private garage with sole access.

We appreciate this may be disappointing; however, it is important that policy information accurately reflects the risk. This helps ensure the correct cover is in place and avoids potential issues in the event of a claim, where incorrect details could affect the outcome.

We are sorry for any inconvenience caused and thank you for sharing your feedback.

Kind regards,
Molly
Motor- Vision

Saanut 5/5 tähteä

Simple and easy forms to fill in and…

Simple and easy forms to fill in and reasonable prices.

3. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're happy you found our forms simple and easy to complete, and that our prices were reasonable. Thank you for your positive feedback!

Kind Regards,
Emily
Motor Vision

Saanut 3/5 tähteä

Chat Box frustration

Although my issue was sorted satisfactory and very professionally, I do find it so frustrating having to use a Chat box (or email). The problem could have been sorted with a 5 minute phone call, but instead took 30-40 minutes using the Chat box

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

Thank you for your feedback. We're pleased to hear that your issue was resolved satisfactorily and handled professionally.
We understand your frustration that the matter took longer to resolve via chat than it may have done over the phone, and we're sorry for any inconvenience this caused. We appreciate you sharing your experience and will take your comments on board as we continue to review our customer service options.

Kind regards,
Molly
Motor-Vision

Saanut 5/5 tähteä

Competitive price and very good…

Competitive price and very good communication.

2. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're delighted to hear that you found our pricing competitive and our communication very good. Thank you for sharing your positive feedback with us!

Kind Regards,
Emily
Motor Vision

Saanut 5/5 tähteä

Easy to set up and great pricing…

Easy to set up and great pricing compared to the market

2. heinäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're so glad to hear that you found the setup process easy and our pricing competitive! Thank you for sharing your positive feedback with us.

Kind Regards,
Emily
Motor Vision

Saanut 5/5 tähteä

great no hassel

great to work with

30. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're glad to hear you had a great experience working with us. We appreciate your positive feedback!

Kind Regards,
Emily
Motor Vision

Saanut 1/5 tähteä

disappointing and illegal representation

called these people about the windscreen cover on my motorhome as the screen can cost around £2000.
In their paperwork there are no signs of any windscreen damage limit, when I question this over the phone, the lady claimed it was unlimited on her system and that I was covered, she then refused to send me the confirmation that its unlimited in writing and I ended up downloading the underwriters policy booklet and after 15 minutes found its actually limited to £600, so the customer services agent lied because she couldnt find it either

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We are sorry to hear about your negative experience and appreciate you taking the time to share your feedback.
In order to investigate the concerns you raised, we requested your policy information; however, this was not provided, which has unfortunately prevented us from carrying out a full review of the matter.

If you would like to discuss your concerns further, please contact us via our website and we will be happy to assist you. We welcome the opportunity to look into this for you and help resolve any outstanding issues.

Kind regards,
Molly
Motor- vision

Saanut 5/5 tähteä

Excellent service no hassle competitive…

Excellent service no hassle competitive quote 5 stars

29. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We are so happy to hear that our service and competitive quote met your expectations. Thank you for your wonderful feedback!

Kind Regards,
Emily
Motor Vision

Saanut 5/5 tähteä

Nice and easy great price

Nice and easy great price

29. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're so glad to hear you found our service nice, easy, and at a great price. Your positive feedback is truly appreciated!

Kind Regards,
Emily
Motor Vision

Saanut 1/5 tähteä

Terrible company avoid!

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, we’re unable to investigate your concerns further at this stage.

We have requested your policy details so that we can look into the concerns you have raised regarding the poor service you received.
Please provide them where prompted on the Trust pilot platform or leave a feedback form on our website with the details and an agent will investigate and contact you back to assist.

Kind regards,
Molly
Motor-Vision

Saanut 5/5 tähteä

Emily very helpful and a fast response…

Emily very helpful and a fast response to my query.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We are so happy to hear that Emily provided you with such helpful and fast assistance! We appreciate your kind words.

Kind Regards,
Emily
Motor Vision

Saanut 5/5 tähteä

Quick and easy

Quick and easy! Made a good deal for me to remain loyal with them. Happy with that

30. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're delighted to hear that your experience was quick and easy, and that you're happy with the deal you received. We appreciate your loyalty and positive feedback!

Kind Regards,
Emily
Motor Vision

Saanut 5/5 tähteä

A good price for a lot of cover that…

A good price for a lot of cover that needed. Even the online chat worked well when I had to change some dates. Sorted straight away. Bought online easily too.

30. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're so glad to hear you found our pricing competitive and that our online chat team could assist you efficiently with your date changes. We appreciate your positive feedback!

Kind Regards,
Emily
Motor Vision

Saanut 4/5 tähteä

The initial procurement of the…

The initial procurement of the insurance went well and was easy, price was good, hopefully any other requirements will be the same.

30. kesäkuuta 2026
Motor Vision Insurance-logo

Vastaus yritykseltä Motor Vision Insurance

Hi,

We're delighted to hear that the initial process of getting your insurance was straightforward and that you found the price to be good. We always aim for a smooth experience.

Kind Regards,
Emily
Motor Vision

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