Mosafil GmbH Arvostelua 152

Netter und kompetenter Kontakt.
Gute Ware.

Bin absolut zufrieden.Von der Musterbestellung,die mich in Sachen Geschwindigkeit überrascht hat, bis zur eigentlichen Bestellung.die kam auch ziemlich schnell,war gut verpackt und im einwandfreien Zustand.Danke.

Super Fliesen. Super verpackt. Alles perfekt

Ordered samples 5th of may still not here 3 weeks later two emails and no reply.

Super schnelle Lieferung, gut verpackt nichts beschädigt, einwandfreie Ware, gerne wieder

DO NOT BUY FROM MOSAFIL!

They lied several times telling me my tiles would arrive since order placed 28th April. It is now 21st May and they keep stringing me along saying they promise to arrive in a few days.

Blatant lying while they have my money since 28th April.

I have demanded a refund.

Buy your tiles elsewhere!

Hjælpsomme👍Kommer til tiden

Ich würde gerne diese Firme weiter zu empfehlen. Service ist sehr gut, schnell und professionell.

Rigtig fine mosaikker, der sad flot på nettet og derfor var meget nemme at arbejde med.
Fint pakket og ikke et eneste skår.
Hurtig levering.
Ovenud tilfreds 👍

God oplevelse

super schnelle und unkomplizierte Lieferung. Die Fliesen waren gut!

My tiles pretty much arrived when they said they would and they look amazing.

They arrived in really good condition and I am thrilled with them.
Thank you 😊

Avoid. Sent wrong tiles and as stated there company is not up based, it's based in Hamburg Germany. Not replied, spoke to them still no email or return label £500 down so far with tiles thats nothing like I ordered. !!!!

Ordered tiles and paid on March 7th 2019. Advertised as 4-7 days delivery. 2 weeks went by with no delivery or communication. Emailed 4 times without reply. Finally had reply saying mistake had been made, they were not in stock and would i like replacement or refund. I asked for immediate refund. Was told I could have paypal refund the following Monday. I asked if there was any reason I could not have it now. Shortly after another email arrived saying the tiles were in stock and would be shipped that day and I would reveive them in the time stated on the online site. I replied that that was impossible as I had already waited 2 weeks and the online site said 4 to 7 days. No reply. Waited 7 days. Nothing. Emailed several times to ask eta. Receieved email to say there was no way of knowing as the tiles were not in stock!! Wrote several emails including one in capitals asking for my money back to no avail. Wondering if yet another mistake had been made I wrote one saying ‘where is my order? ‘. Had identical reply to my first one stating that with regret an inventory error had been made and there was no way of knowing when I would receive my order as the goods were not in stock. Persistently emailed saying i wanted redund over several days . Finally paypal refund arrived. No apology or email. Several weeks wasted and stressful period due to hopeless lack of communication, disorganised processing and language barrier as they are in Hamberg not UK. Unlesd you potentially want the same treatment I suggest you avoid. I’m going back to good old Wickes!

Bought some tiles from the UK site and they were delivered from Germany. The tiles were extremely bad quality and I asked to return them for a refund, I got no answer from the company, so had to go through PayPal to get a refund, but I had to pay the return postage cost of £65 to get the tiles to Germany. Big waste of money and I definitely would not recommend using this company.