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Mortgage Matters Arvostelua 

5 265
•
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Näytä lisää

Saanut 5/5 tähteä

Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and h... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We honestly couldn’t recommend Amelia highly enough! She has supported us throughout what has been a long and sometimes stressful mortgage process, and we genuinely couldn’t have asked for a bet... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Asuntolainaneuvottelija
  2. ja myös
  3. Muut kuin pankin rahoituspalvelut
  4. Vakuutusmyyjä

Tietoja yrityksestä Mortgage Matters

Yrityksen kirjoittama

Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.

Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.

Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.

With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.

Pay Nothing Until You Have Your Keys

Yrityksen kirjoittama

Free Advice PLUS Free Remortgaging for Life!
Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.

Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(5 265)

363 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Exceptional support during a stressfull re-mortgage process

When I first met Rachel Haller, I was very stressed about our financial situation and the fact that we had to go through another re-mortgage. Rachel was incredibly kind and patient. She took the time to explain everything properly and clearly, always making sure I understood — especially since English is not my first language. Whenever there were terms, rules or words I didn’t understand, she explained them gently and with great patience.

She answered all my questions with clear, detailed information and gave us different options to consider so we could make the right decision for our situation. Rachel never pushed us into anything we didn’t want. She always checked that we were happy with our choice and confident it was the right decision for us.

I felt supported, respected and genuinely cared for throughout the whole process.

THANK YOU, Rachel, for making a very stressful situation so much easier to manage.

I would gladly recommend Rachel to my friends when they will need someone to help them with a mortgage/re-mortgage application.

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Thank you for sharing your wonderful feedback. We are so pleased to hear that our colleague provided exceptional support and made your re-mortgage experience so much easier. It's fantastic to know that her clear explanations, patience, and respectful approach helped you feel supported and confident in your decisions, especially given the language barrier. We truly appreciate your kind recommendation.

Saanut 5/5 tähteä

Thank you so much Matthew

Thank you so much to Matthew for helping us to achieve a successful switch between mortgage companies. While also helping us to achieve our goal for monthly repayments and interest rate. You made the process so much smoother especially with all the paperwork.

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Sophie,

Thank you for taking the time to share your feedback. We're delighted to hear that Matthew provided excellent mortgage advice and expert mortgage guidance while helping you switch lenders and find a solution that met your monthly repayment and interest rate goals. It's great to know his dedicated mortgage support made the mortgage process feel straightforward, particularly when managing all the paperwork. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Ben shields of Mortgage Matters

Ben shields of Mortgage Matters was very helpful and polite explained the application process at every stage he also explained that these policies can take a while to come through which ours did as checks from doctors may be needed but we knew he was at the end of the phone,email for any enquiry.I would highly recommend Ben at Mortgage Matters.

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Thank you for your wonderful feedback. We are delighted to hear that our advisor provided helpful and polite assistance throughout your application, explaining each stage clearly. It's great to know that you felt supported and informed, even when the process took longer due to necessary checks. We truly appreciate your high recommendation.

Saanut 5/5 tähteä

I was remortgaging for the first time…

I was remortgaging for the first time and had to pay off my HTB loan. Because I did my first mortgage with Mortgage Matters, they reached out to me, set up a call and walked me through everything I needed to do. I spoke to Mandi and she could sense my stress and she was so kind and supportive during the process. Every single person I dealt with there was incredibly informative and patient with me. Feeling very happy and comfortable that my next remortgage will go as smoothly as this one and that I'm in good hands :)

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Thank you for sharing your positive experience. We are so pleased to hear that our team provided such supportive and informative guidance during your remortgage, especially with the added complexity of paying off your Help to Buy loan. It's wonderful to know that our advisors were able to sense your stress and provide kindness and patience throughout the process. We look forward to assisting you with future remortgages.

Saanut 5/5 tähteä

Thank you for everything!!

I honestly can't thank Nathan Wadmore enough for everything he did to help me buy my home.

My journey started in September 2025, and after a long process, I finally completed on 31 March 2026. Throughout every stage, Nathan was there to guide, support, and reassure me. Buying a property is one of the biggest and most stressful things you'll ever do, but having someone like Nathan in my corner made such a difference.

He was always patient, approachable, and happy to answer my many questions, no matter how small they seemed. I never felt like just another client. Nathan genuinely cared about helping me achieve my goal of becoming a homeowner, and that really showed in the time and effort he put into my case.

There were moments during the process when I felt overwhelmed, but Nathan remained positive, proactive, and always kept me informed. His communication was excellent, and I always knew he was doing everything he could to keep things moving.

Now that I'm settled into my new home, I can look back and truly appreciate everything Nathan did behind the scenes. I'm incredibly grateful for his professionalism, dedication, and kindness throughout the journey.

If you're looking for a mortgage adviser who genuinely cares about his clients and goes above and beyond, I couldn't recommend Nathan Wadmore at Mortgage Matters more highly.

Thank you, Nathan. You helped make a lifelong dream come true, and I'll always be grateful.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

We are incredibly grateful for your wonderful feedback and are so happy to hear about your positive experience. It truly means a lot to us that we could be a part of such a significant milestone in your life. We understand that buying a home can be a complex journey, and we are delighted that our support helped make it a smoother and more reassuring process for you. Your kind words highlight the dedication we strive for in helping our clients achieve their dreams. Thank you for recognizing our efforts; we wish you all the best in your new home!

Saanut 5/5 tähteä

Dan -Couldn't have asked for a better mortgage advisor

As first-time buyers we were really nervous about the whole mortgage process, and as a neurodiverse person I found it especially daunting — but Dan helped us tremendously. Our situation wasn't straightforward, yet he was patient, clear, and always focused on the goal, breaking everything down so we never felt lost. He found us the best offer available, and even after our mortgage offer had been released he managed to update it to a better interest rate, saving us money over the whole term. Highly recommended — we couldn't have asked for a better mortgage advisor.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Thank you for sharing your wonderful feedback. We are so pleased to hear that our advisor provided such tremendous support and guidance throughout your mortgage journey, especially as first-time buyers. It's great to know that their patient and clear approach helped you feel confident and informed every step of the way, even with a non-straightforward situation. We are delighted they secured the best offer and even improved your interest rate, saving you money. We truly appreciate your high recommendation.

Saanut 5/5 tähteä

Thanks to Liam Lee

We couldn’t recommend Liam Lee at Mortgage Matters highly enough. As a couple in our late forties taking our first step onto the property ladder together, the whole process felt quite daunting.

We were originally introduced to Liam through an estate agent when we found our first property. Unfortunately, that purchase fell through. When we found another property through a different estate agent, they recommended using their own preferred mortgage adviser. However, we had been so impressed with Liam’s professionalism, knowledge, and support that we didn’t hesitate to stay with him.

From the beginning, Liam took the time to understand our circumstances and helped us find the mortgage that was right for us. He explained everything clearly, answered all of our questions with patience, and was always approachable, reassuring, and responsive. We never felt rushed or pressured, and his advice gave us the confidence to move forward with one of the biggest decisions we’ve ever made.

Liam kept us informed throughout the process and made what could have been a stressful experience feel straightforward and manageable. Thanks to his expertise and support, we’re now proud homeowners.

If you’re looking for a knowledgeable, trustworthy mortgage adviser who genuinely cares about finding the best solution for you, we wouldn’t hesitate to recommend Liam Lee and Mortgage Matters. Thank you, Liam, for helping make our dream of owning our first home a reality.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Anna,

Thank you for taking the time to share such a thoughtful review. We're delighted to hear that Liam provided outstanding mortgage advice and expert mortgage guidance, taking the time to understand your circumstances and support you throughout your first-time buyer mortgage journey. It's wonderful to know his clear communication, reassurance and ongoing mortgage support gave you the confidence to navigate the mortgage process and achieve your goal of becoming homeowners. Congratulations on your new home, and thank you for your heartfelt recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Thank you Morgan!

I will forever be grateful for the help and support that Morgan provided us whilst we brought our first home. Buying a house is one of the most stressful things that you could ever do, Morgan eased a lot of that stress and made our mortgage application simply one less thing we had to worry about. He constantly kept us updated, his communication was great and he was patient with us and all of our questions. He repeatedly checked in with us throughout the process to see how we were getting on and offered us help and guidance If needed. I cannot imagine how much more stressful this experience would have been had it not been for Morgan and I still can't believe how smooth buying our first home went with thanks to him.

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Eleanor,

Thank you for sharing such thoughtful feedback. We're delighted to hear that Morgan provided outstanding mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey, helping to make the mortgage process feel much more manageable. It's wonderful to know his regular communication, ongoing mortgage support and commitment to keeping you informed gave you confidence at every stage. Congratulations on your first home, and thank you for your kind recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Ronnie has been incredible every step…

Ronnie has been incredible every step of the way and genuinely been such a help, answering any questions we had and communicating quickly and efficiently with us. As first time buyers with very little prior knowledge, it has been such a comfort having Ronnie to speak to!

We would recommend Ronnie to anyone and can truly say he’s had our best interest at heart throughout the whole process.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Ellie,

Thank you for taking the time to share your wonderful feedback. We're delighted to hear that Ronnie provided outstanding mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey. It's great to know his clear communication, prompt responses and reliable mortgage support helped you feel informed and confident at every stage of the mortgage process. We truly appreciate your recommendation and your kind words about Ronnie's dedication.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Dan was really communicative throughout…

Dan was really communicative throughout the whole process and explained everything in much more detail than previous brokers we have approached. Would highly recommend working with Dan in particular.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi William,

Thank you for taking the time to leave your feedback. We're delighted to hear that Dan provided clear mortgage advice and kept you well informed throughout the mortgage process. It's great to know his expert mortgage guidance gave you a deeper understanding of your options and helped you feel confident every step of the way. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Dan Greer at mortgage matters has been…

Dan Greer at mortgage matters has been a great mortgage advisor. As first time buyers trying to understand everything for the first time, he has been really supportive and thoroughly explained everything to put us at ease. He has been great at communicating and answering any questions we have! Thanks Dan.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Emily,

Thank you for sharing your wonderful feedback. We're delighted to hear that Dan provided expert mortgage guidance and clear mortgage advice, helping you feel confident throughout your first-time buyer mortgage journey. It's great to know his ongoing mortgage support and prompt communication made the mortgage process easier to understand and gave you reassurance every step of the way. We truly appreciate your kind words.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Dan Greer

I’ve been using Dan Greer during the process of purchasing my home and he’s gone above and beyond with his service and has been very informative

Will happy go to Dan Greer for future purchases

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi David,

Thank you for taking the time to share your feedback. We're delighted to hear that Dan provided outstanding mortgage advice and expert mortgage guidance while supporting you with your home purchase. It's great to know his dedication and clear communication gave you confidence throughout the mortgage process, and we're honoured that you would choose Mortgage Matters again for any future property purchases.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

It's the Experience That Matters

Wayne has always showed up with a smile, optimism, and professionalism that made the whole process easy, and stress free.

He's always kept us updated as to any developments, did his best to calm our worries, and explained how the system works to us in a clear and thorough manner.

I cannot recommend Wayne enough. He's been a pleasure to work with, and I look forward to interacting with him in the future once our remortgage period comes up.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Kamil,

Thank you for sharing your wonderful feedback. We're delighted to hear that Wayne provided exceptional mortgage advice and reliable mortgage support, helping you feel informed and reassured throughout the mortgage process. It's great to know his expert mortgage guidance and clear communication gave you confidence every step of the way, and we're pleased you'll be returning to him when you need remortgage advice in the future. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Thank you to Steven Harris

Thank you to Steven Harris, he made it all such a smooth progress especially as first time buyers, and explained absolutely everything to us.

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Danielle,

Thank you for your lovely review. We're delighted to hear that Steven provided clear mortgage advice and expert mortgage guidance, helping to make your first-time buyer mortgage journey feel straightforward and easy to understand. It's wonderful to know his ongoing mortgage support gave you confidence throughout the mortgage process. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Steven Harris was so helpful with…

Steven Harris was so helpful with getting us a mortgage. He was always there to answer and help us with any questions that we had.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Esme,

Thank you for taking the time to leave your review. We're delighted to hear that Steven provided excellent mortgage support and was always available to answer your questions throughout the mortgage process. It's wonderful to know his mortgage advice and expert mortgage guidance helped make your experience straightforward and reassuring. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

We had an excellent experience with Steven Harris

We had an excellent experience with Steven Harris and cannot recommend him highly enough. He was extremely knowledgeable, efficient and thorough throughout the whole mortgage process. He took the time to explain everything clearly and in plenty of detail, making sure we fully understood the different options and what was required at each stage.

Steven’s communication was consistently clear and prompt, and his requests for documents were always well organised and easy to follow. He was patient with our questions, proactive in keeping things moving and made what could have been a stressful process feel straightforward and manageable.

We felt very well supported from start to finish and would not hesitate to use Steven Harris again or recommend him to anyone looking for a reliable, professional and approachable mortgage adviser.

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Stefano,

Thank you for taking the time to share such wonderful feedback. We're delighted to hear that Steven provided exceptional mortgage advice and expert mortgage guidance, taking the time to explain your options clearly and ensuring you felt confident throughout the mortgage process. It's fantastic to know his organised approach, proactive communication and reliable mortgage support helped make the experience straightforward and well managed. We truly appreciate your recommendation and look forward to supporting you again in the future.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Quick responses, excellent service

As first-time buyers, we had a fantastic experience with Mortgage Matters. Our mortgage advisor, Dan Greer, took the time to speak with us at the start of our house search, explaining the mortgage process clearly and answering all of our questions. Communication was excellent throughout, and we particularly appreciated that Dan made the effort of securing us a better mortgage rate when one became available as we drew closer to exchanging contracts. The information he provided about the different insurances buyers should consider buying was also very helpful.

Our mortgage and protection progressor, Kaya Rayner, also made sure we could get our mortgage offer accepted quickly after some initial questions from the bank. The online platform for the various documents was also easy to use.

What could have been a stressful process felt straightforward and well managed. We would definitely recommend Mortgage Matters to anyone looking for knowledgeable, responsive, and professional mortgage advice.

5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Olivia,

Thank you for sharing such detailed and thoughtful feedback. We're delighted to hear that Dan provided clear mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey, from the beginning of your house search through to securing a better mortgage rate when the opportunity arose. It's also wonderful to know that Kaya's proactive mortgage support helped progress your application smoothly, and that the online platform made the mortgage process even easier to manage. We truly appreciate your recommendation and wish you every happiness in your new home.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Highly recommend!

Nathan Wadmore and his team provided professional advice and support to my journey in mortgage application. Nathan is patience, good listener and follow through all my questions and needs. I am grateful to all his help. I highly recommend him!

3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Wai,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Nathan and his team provided professional mortgage advice and dependable mortgage support throughout your mortgage process. It's fantastic to know Nathan took the time to understand your needs, answer your questions and provide expert mortgage guidance that helped you feel confident throughout your application. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Mortgage matters to the rescue

Throughout my journey of buying a property, Nathan, Natalie and Rebecca completely took my stress away. They were very supportive and on the ball with the whole process making sure information is passed on and the process is moving on smoothly. They take matters into their own hands and take off as much stress from yourself as possible. I couldn’t be more grateful. I would definitely use mortgage matters again and recommend them to anyone who is trying to buy!

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Neha,

Thank you for sharing such wonderful feedback. We're delighted to hear that Nathan, Natalie and Rebecca provided outstanding mortgage support, helping to make your mortgage process as smooth and stress-free as possible. It's fantastic to know their proactive approach, clear communication and expert mortgage guidance gave you confidence throughout your home-buying journey. We truly appreciate your recommendation and look forward to supporting you again in the future.

Warm Regards,
Seymour the Owl

Saanut 5/5 tähteä

Thank you Ronnie

Ronnie Williamson was our mortgage advisor. Being first time buyers we have so many questions and alot to learn. Ronnie was so patient, friendly and professional. He got us the best LTV he could and we felt very supported.

Thank you Ronnie!

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mortgage Matters-logo

Vastaus yritykseltä Mortgage Matters

Hi Natalie,

Thank you for your lovely review. We're delighted to hear that Ronnie provided patient, friendly and professional mortgage advice throughout your first-time buyer mortgage journey. It's wonderful to know his expert mortgage guidance and ongoing mortgage support helped you feel confident throughout the mortgage process while securing the best available LTV for your circumstances. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

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