As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Näytä lisää
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I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Näytä lisää
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Shannon was brilliant from the start. As first time buyers we had no clue what a lot of the technical stuff meant and a lot of calls left us confused. Shannon set up a meeting and explained everything... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Mortgage Matters
Yrityksen kirjoittama
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Pay Nothing Until You Have Your Keys
Yrityksen kirjoittama
- Free Advice PLUS Free Remortgaging for Life!
- Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.
Yhteystiedot
Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Yhdistynyt kuningaskunta
- 0800 014 2139
- hello@mortgagematters.co.uk
- mortgagematters.co.uk
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional customer service and…
Exceptional customer service and explanation
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Good afternoon,
Thank you for your feedback! We’re delighted to hear that you found our service exceptional and the explanations clear.
Many thanks,
Seymour the Owl
Really helpful
Caitlin was really helpful myself and rini were really unorganized due to our wedding but Caitlin worked with us and got it all sorted in time
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hello Simon,
Thank you for taking the time to leave your feedback. It’s great to hear that Caitlin was able to support you and Rini, especially during such a busy time around your wedding, and get everything sorted on schedule. Her flexibility and helpfulness clearly made a big difference, and we’re delighted you felt well supported.
Best wishes,
Seymour the Owl
Excellent bespoke services
Excellent bespoke services, the team take the time to understand your needs and provide meaningful recommendations all in a professional but friendly manner.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Gary,
Thank you for your feedback. We’re really pleased to hear that you found our service bespoke and that the team took the time to understand your needs before offering meaningful recommendations. Delivering professional yet friendly support is exactly what we strive for, so your comments are very much appreciated.
Many thanks,
Seymour the Owl
Nathan is very professional with his…
Nathan is very professional with his job.
He explains and communicated to us every step during
He guide us well and allowed us to make the final decisions.
Yes, I would refer him to my friends as well as using him again.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Amaka,
Thank you for sharing your feedback. Nathan will be delighted to hear that his professionalism and clear communication made your mortgage process feel well guided and manageable. Providing expert mortgage guidance while ensuring you feel confident in making your own decisions is exactly what our mortgage advisors strive for.
We truly appreciate your recommendation and look forward to supporting you again in the future.
Warm Regards,
Seymour the Owl
The constant availability to help and…
The constant availability to help and answer questions made the process much easier and it was a good experience overall. Will always recommend them
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Kenneth,
Thank you for your lovely feedback. We are so pleased that the consistent support and availability from our team made your mortgage process feel easier and more manageable. Providing clear mortgage advice and being on hand to answer questions is exactly what our mortgage advisors aim to do.
We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Brilliant Experience.
Dave Vitler was extremely helpful from start to finish and it was a pleasure to work with him. I would highly recommend.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Joseph,
Thank you for your kind words. Dave will be so pleased to know that his mortgage advice and support made the whole mortgage process a positive experience for you from start to finish. Providing clear guidance and making everything straightforward is exactly what our mortgage advisors aim to do.
Warm Regards,
Seymour the Owl
We couldn’t be happier with the support…
We couldn’t be happier with the support we received from Kiran Dhariwal.
From start to finish, Kiran made the whole process feel smooth and manageable. She took the time to explain every step clearly, answered all our questions and made sure we felt confident in our decisions.
Kiran's professionalism, responsiveness, and attention to detail were outstanding. It was clear she genuinely cared about finding the best possible mortgage for our needs.
We’re incredibly grateful for her guidance and would wholeheartedly recommend Kiran to anyone looking for a knowledgeable, trustworthy, and supportive mortgage broker.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Carrie,
Thank you so much for sharing your experience. Kiran will be delighted to know that her mortgage advice and support made the whole mortgage process feel smooth and manageable for you. Providing clear explanations and expert mortgage guidance is exactly what our mortgage advisors strive for, so it is wonderful to hear that you felt confident every step of the way. We truly appreciate your recommendation and wish you every happiness in your new home.
Warm Regards,
Seymour the Owl
Caitlin and Hannah were outstanding
Caitlin and Hannah were outstanding, putting things into layman’s terms and constantly being supportive and helpful on all a matters with a friendly service alongside quick responses. Highly recommend them both!
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Jordon Rice,
Thank you for taking the time to share your feedback. Caitlin and Hannah will be so pleased to hear that their mortgage advice and mortgage support made everything clear and easy to understand throughout your mortgage process. Our mortgage advisors always aim to provide expert mortgage guidance with friendly, responsive service, so it is wonderful to know you felt supported at every stage. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Happy first time buyers
We’re first time buyers so needed to lean on the advice of the people dealing with our purchase. Nathan at Mortgage Matters was the most straightforward and helpful person we dealt with. He spent time listening to what we’re looking for, gave us really useful insights and options, and we never felt pressured by him or his team. Buying a home can be a stressful time, but at least our mortgage application was seamless thanks to Nathan and the team.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Lauren,
Thank you for taking the time to share your experience. It’s wonderful to hear that Nathan and the team were able to provide clear, helpful guidance throughout your first home purchase. We’re delighted that their straightforward approach and insightful advice made the mortgage application process feel seamless and stress-free. Your kind words are very much appreciated.
Best wishes,
Seymour the Owl
Ben Shields was really helpful!
Ben Shields was really helpful and knowledgable. Run through all the insurance options best for my partner and I along with advice for the future based upon the questions we asked.
Highly recommend and use again.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Good morning Nicholas,
Thank you for taking the time to leave your feedback. It’s great to hear that Ben was able to guide you and your partner through the insurance options, providing clear advice tailored to your needs and future plans. We’re delighted you felt well supported and really appreciate your recommendation.
All the best,
Seymour the Owl
Lyndsey has been absolutely amazing!
Lyndsey has been absolutely amazing! After having a free adviser tell us we didn’t have a hope of getting a mortgage anywhere near the amount we needed we contacted mortgage matters and Lyndsey. She has been worth her weight in gold! Answering every one of our questions quickly with loads of advice and always being contactable when needed. As anxious as we were she has been so reassuring helping us at every turn. Finding properties, putting offers in, leasing with estate agents, and got us an amazing mortgage deal for far more than we ever dreamed possible. We are now racing towards the purchase of our dream house and it’s all thanks to her expertise. We would reccomend her to everyone!!
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hello Terri,
Thank you so much for taking the time to share your experience. It’s fantastic to hear how Lyndsey went above and beyond to support you and secure a mortgage deal beyond your expectations. Knowing she was able to reassure you and help make your dream home a reality is exactly why we do what we do. Your recommendation means a great deal to her and the whole team.
Best wishes,
Seymour the Owl
My experience has exceeded…
My experience has exceeded expectations. Matthew Parrish has made the process clear and straightforward, which has made it an easy process to go through.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Josh,
Thank you for your feedback. It’s great to hear that your experience exceeded expectations and that the advisor made the process clear and straightforward for you. Making things easy to understand and stress-free is exactly what we aim for, so your comments are very much appreciated.
Many thanks,
Seymour the Owl
Dave Vitler - an experienced and knowledgable guy!
We’ve worked with Dave Vitler for our mortgage needs, and he is truly in a league of his own. Dave doesn't just look at numbers; he is incredibly caring and thoughtful in his approach, ensuring every recommendation actually fits our life and long-term goals.
He has consistently secured us the best possible rates, even in a shifting market. Knowing Dave is in our corner takes all the stress out of the process. We have already recommended him to many of our friends and will continue to do so. If you want someone who genuinely cares about your home and your future, Dave is your man!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Rachel,
Thank you for sharing such thoughtful feedback. Dave will be so pleased to know that his expert mortgage guidance and caring approach have made such a difference to your experience. Taking the time to understand your long-term goals and secure the right mortgage advice, even in a changing market, is exactly what he strives to do. We truly appreciate your recommendations and look forward to continuing to support you with your mortgage needs in the future.
Warm Regards,
Seymour the Owl
My mortgage broker was Marc Horton…
My mortgage broker was Marc Horton great guy very helpful, patient mortgage process took quite a bit due to a few mishaps nevertheless he stayed hopeful offered advice at any time a contacted him. Will definitely recommend mortgage matters U.K. especially for first time buyers🙏🏿💋❤️
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Priscilla,
Thank you for taking the time to share your experience. We are so pleased to hear that Marc provided patient, supportive mortgage advice and remained positive throughout your mortgage process, especially when things became more complex. Supporting first-time buyer mortgage journeys with clear guidance and reassurance is exactly what our mortgage advisors aim to do. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
First-time buyers
As first-time buyers, we had a great experience. Liam Lee was friendly, approachable, and made the whole process feel far less daunting. He went above and beyond to guide us, always explaining things clearly and answering our questions. We’re extremely grateful for his support and would highly recommend him to anyone buying a home. Rebecca Barrett was also very helpful throughout the process.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Sam,
Thank you for taking the time to share your experience. We are delighted to hear that Liam Lee’s mortgage advice and expert mortgage guidance helped make the mortgage process feel clearer and less daunting for you as first-time buyers. It is also great to know that Rebecca Barrett provided valuable mortgage support throughout, and we truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
We could not be happier with the…
We could not be happier with the service we receive from Dave Vitler. Dave helped us with a tremendously stressful move a few years ago, and I cannot thank him enough for his patience and support. We have just remortgaged and Dave has made the process so seamless. He is so kind and really values his clients. He explains the process in full detail, and has helped us find an exceptional deal. Could not fault Mortgage Matters, thank you Dave!
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Louise,
Thank you for sharing such thoughtful feedback. Dave will be delighted to know that his mortgage advice and ongoing mortgage support helped make both your move and recent remortgage feel smooth and manageable. Providing clear explanations, expert mortgage guidance, and a supportive approach throughout the mortgage process is exactly what our mortgage advisors aim to deliver.
Warm Regards,
Seymour the Owl
Caitlin at Mortgage Matters was fantastic
Caitlin at Mortgage Matters was fantastic throughout the process. She arranged Teams calls at times that suited us, clearly explained everything, and made sure we knew exactly what was needed and when. The whole experience was made simple and stress-free — highly recommend!
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Alexander,
Thank you for taking the time to share your experience. Caitlin will be delighted to hear that her expert mortgage guidance, clear explanations, and flexible approach helped make the mortgage process feel simple and stress free. We are really pleased she could provide the right mortgage support and ensure you felt confident at every stage.
Warm Regards,
Seymour the Owl
No fuss
No fuss, just clear concise information making our recent re-mortgage simple.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Andy,
Thank you for taking the time to share your feedback. We are pleased to hear that our mortgage advisors provided clear, concise mortgage advice and made your remortgage process straightforward and stress free. Delivering expert mortgage guidance with no fuss is exactly what we aim for.
Warm Regards,
Seymour the Owl
I started my house buying process about…
I started my house buying process about year ago after being let down by two previous brokers who didnt seem interested in helping me. A colleague of mine was selling his house and he recommended Max from Mortgage Matters and wow everything changed his motivation and energy was unmatched he was always willing to go above and beyond to help me thats what made him different. Challenges came up along the way but his resilience was incredible, his definitely an asset to the company.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Kaleed,
Thank you for sharing your experience. We are so pleased that Max’s dedication, resilience, and expert mortgage guidance made such a positive difference to your house buying journey, especially after earlier challenges. It is great to hear that his motivation and clear mortgage advice supported you through the mortgage process and helped you move forward with confidence. We truly appreciate your kind words and recommendation.
Warm Regards,
Seymour the Owl
Always helpful and shows you what is…
Always helpful and shows you what is available. Also trust mortgage matters and would highly recommend
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mortgage Matters
Hi Natasha,
Thank you for your kind feedback. We are really pleased to hear that our mortgage advisors provided clear mortgage advice and helped you understand the options available throughout the mortgage process. Your trust in Mortgage Matters and your recommendation mean a great deal to us.
Warm Regards,
Seymour the Owl
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