MODDIY Arvostelua 569

There was a mistake in the delivery adress, luckily everything was sorted out and corrected!

Awesome cables with vibrant colors and flexibility!
Fast shipping and responsive client service. Perfect experience 👌

The customer is helped and advised for his needs. A must.Highly Recommended

super responsive to questions; clear, professional exchange; helped track down correct proprietary cable

After trying to find the products we need, we write to Moddiy support and we take the best answers and solution by person on moddiy, thanks to Carrie because we write 3 or 4 time and the answers are positive without hesitate !

Been ordering cables for my PSU. It's cheaper than getting the actual original cables.
One time, they actually sent me the wrong cable, SATA instead of Molex. I complained and they immediately sent me the correct one, no extra charge.

I want to share my experience with ModDIY, so others don’t face the same issues.
On September 16, 2025, I ordered two “10 Pin to 8 Pin + 6 Pin GPU PCIe Power Cables for HP ML350 Gen9” from ModDIY. The seller explicitly guaranteed these cables are “original and correct for ML350 Gen9.”
The facts:
The cables I received were miswired. Instead of the correct HP pinout (3× +12V and 4× GND on GPU side), ModDIY’s version forces 5× +12V and 5× GND.
Even their own product photo reverse-searches to a cable for DL380 Gen8/Gen9, not ML350 Gen9.
Multimeter tests show completely wrong behavior: 10.5V on pins that should be 12V or GND.
After connecting the cables, my HP GPU Power Backplane (P/N 780968-001) was physically damaged. The logic IC 74LV165AD (U1) burned out.
Evidence:
ModDIY’s own chat: instead of accepting responsibility, they aggressively denied any problem, insisted their cables are “100% standard,” sent random Amazon links as “proof,” and finally told me: “Please cut the cable in half and send us the photo, then we will refund you.”
This is not professional support — it’s a clear admission that returning the item is pointless.
The result:
The cables are not as described.
They damaged working HPE Server hardware.
ModDIY refused to cooperate properly, denied evidence, and acted aggressively.
Replacement of the backplane costs ~€100 incl. VAT and shipping (serverShop24.de). Together with the cables, my total loss is around $250 USD.
Conclusion:
ModDIY sells cables that are not what they claim, can destroy expensive hardware, and their “support” is unprofessional and hostile.
I strongly recommend avoiding them.
All evidence (photos before/after, multimeter measurements, chat logs) is available and can be provided publicly.
Update after MODDIY’s response:
MODDIY’s cable had the wrong pinout, proven by direct testing. It caused a burned backplane on my HP ML350 Gen9 — real damage that they never compensated for. Their “14 years of experience” means nothing when their product destroys hardware.
They shipped a faulty, dangerous cable and refused responsibility. Never trust them.

They were very helpful in every aspect. The products I purchased fit perfectly. I did not experience any problems at all. The delivery time was also quite good. I was able to get immediate responses to my messages. Without hesitation, I can say they are the best in this field.

Carrie was very helpful in clarifying and identifying the proper 12V-2X6 cable from my PSU to adapt to a triple 8 pin GPU. Thank you!

These guys are great! We had an urgent need for 40 GPU cables. We placed the order on Friday night Eastern Standard Time. I received notification the next morning that my order was received and would ship Monday morning.

MODDIY is an excellent place for anyone that loves building their own custom PCs! They have all different accessories to choose from based on your needs. If you're looking for something you need, like custom cables, accessories and more, then this is the place to come to! Customer service is fantastic! They're very helpful when it comes to making specific orders, etc.

Carrie and Jenefer were AWESOME! I needed my cables expedited to the United States by a set date and MODDIY DELIVERED!! They totally honored my request and their communication was FANTASTIC!! THANK YOU!!

Very good expiernce working with online assistant! they helped me pick out the right cables for my PSU and the Ultra soft embossed cables are really impressive! Was also helped with an exchanged. Very easy and pleasant expiernce! great job MODDIY

Great price and options. Needed to ammend my order, was very easy and painless.

Bought a custom 12V-2X6 90 degrees native cable.

Not only it looks fantastic, but I've put it under a 500W load, measured the current in each wire with a current clamp, and found that on both the ground and 12 volt cables the variance was not more than 0.2-0.3 amps.

Phenomenal quality and using it gives me a lot more peace of mind.

Very wonderful and helpful customer service. Quick to respond and ver professional. Also accepting of my request and accommodating.

I have needed some very odd cables, and MODDIY delivers with an easy ordering process and fast results. Thank you!

Great service!

Super fast communication, was able to easily add stuff to my order without paying again, appreciate a business that is so understanding for it's customers. Thanks so much!

Despite not having any data yet on my relatively obscure Flex ATX power supply, the team went above and beyond to propose a bespoke solution for my use case when we realised the original order wouldn't suit the the specs of my PSU model.

Huge thank you to Carrie and the team for reaching out about the issue and providing world-class customer service!

I contacted MODDIY because I believed that they sent me a faulty 2x8-Pin to RTX 12-Pin for my 5070ti, however, after speaking with the representative (Carrie) I was informed that I actually ordered the incorrect cable and should have ordered an 2x8-Pin to 12VHPWR. Carrie confirmed my product specs from my previous order and offered to send me the correct cable at no cost even though I ordered the wrong cable. Excellent customer service!