I love being able to have my own "account" for money, and being able to have a way to store it since im prone to losing money, but its also really cool how my parent can give me an allowance with it,... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was very clear and easy to get my request pushed through. She acknowledged what my issue was, walked me through the process and provided me the next steps clearly.
Horrible service ,The customer support does not speak English .They blocked my daughter's card without no tangible explanation and the overall service is absolutely poor. I paid $5k to Pay Mine , We l... Näytä lisää
Yritys on vastannut
Originally i got the card for my oldest, and then we added my middle child and now my youngest one has one. We love that we can keep track of their spending habits and they can see how much they earn... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.
Yhteystiedot
4,4
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Helping services
They were very fast to help and they solved my problem immediately!
18. huhtikuuta 2025
Oma-aloitteinen arvostelu
Lovely support team, good app for teens.
I had an issue completing a “challenge” in the app (the app creates a reward system for doing said “challenge” called “MBX” which can eventually be transferred to real spendable money) and was trouble shooting with a support member called “sprout” in the app but introduced themselves to me as “Sofia”. Although we weren't able to find a solution in the moment they were a great ally and sent me to a source with more knowledge on the situation. It’s still in the works of being resolved but i’m hopeful. The other things that have impacted my experience are; difficulty connecting my card to my phone, an issue with setting up my pin, and the app randomly logging me out. Other than that iv’e had a very good experience with Modak and recommend it to other teens and parents as a great source!
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Very good Customer Service Nice People!! Have a Blessed Day!!💕
Very good Customer Service,
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Card is perfect for my children’s needs
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Lost cards won’t be sent again until 15 business days
It’s been 12 business days since I ordered cards for my kids and I know they’re lost in the mail since I get emails from USPS of everything I’m supposed to receive in the mail that day. I have told Modak that the cards are lost as usps told me they were supposed to be delivered last week and they never were and Modak insists I wait the full 15 business days before they’ll resend the cards. It’s very frustrating and doesn’t make sense when the cards are obviously lost in the mail.
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modak Makers
Hi Sarah,
We’re truly sorry to hear about the ongoing issue with the delivery of your kids' cards. We completely understand how frustrating it must be to wait for something that clearly hasn't arrived, especially when you’ve already been tracking the shipment.
While we do typically wait for the full 15 business days to ensure delivery, we completely understand your situation. To make sure this is resolved as quickly as possible, someone from our team will be reaching out to you shortly with a follow-up and to discuss next steps for issuing a replacement.
We appreciate your patience as we work through this, and we’re committed to making this right for you.
Thank you again for bringing this to our attention, and please know we’re here to support you.
Best regards,
-The Modak Team
Such a great app
Such a great app! So easy to navigate and it’s been teaching my kids responsibility and money management.
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
It helps me keep up with my money…
It helps me keep up with my money overall 10/10
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Overall satisfied
We switched from Greenlignt after my soon could not access his funds on his Greenlight card. His card would always get declined and we could not pull money from an ATM. We have not had that issue with Modak, so with that we are satisfied. The only downfall is the fees I have every time I load my balance, since I have to use ApplePay because for some reason it won’t accept my bank account or card. Also, since I have multiple kids and am often depositing money to their accounts on the same day, my account gets flagged as “suspicious” every time. I can’t really be mad at them for having high security though, especially these days. I typically just chat with an agent or email them and they resolve it quickly, which is appreciated!
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
I had to reach out to customer service…
I had to reach out to customer service for a minor issue. We received my daughter’s card and it wasn’t the pattern she had requested. They were very fast to respond on the customer service chat, I had to leave the chat and order the new card after they cancelled it, I wish they could have done something on their end to expedite and verify this mistake won’t happen again. We’re still waiting for the new card, but excited to get started with it.
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Super fast responses to my questions…
Super fast responses to my questions through the chat with us option!
12. huhtikuuta 2025
Oma-aloitteinen arvostelu
Great App for Teaching Value and understanding cost!
This is such a great app to teach the kids practical understanding of money and costs. The function of the app and cards is really outstanding. I looked at and tried a few other like this and this is the cheapest one I found! Glad to have found this, you will be too!
12. huhtikuuta 2025
Oma-aloitteinen arvostelu
This is a great company to get a debit…
This is a great company to get a debit card with. They are always so helpful and fast to fix any issues. I would really recommend this to people who are looking to get a debit card, especially parents with teens.
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modak Makers
Hi Colie,
We're truly sorry to hear that your experience with Modak didn’t meet your expectations. Being described as rude and unhelpful is deeply concerning to us, and it's not the kind of service or support we ever want our users to feel.
We’re here to create a supportive and positive experience for every family in our community — and it’s clear we missed the mark in your case. For that, we sincerely apologize.
Please know that your issue is currently being handled and is actively on course toward resolution. Our team is reviewing everything carefully to ensure you get the help you need.
We truly value your feedback and your time, and we’re grateful for the chance to do better. If there’s anything else you'd like to share or any way we can personally make things right, we’re here to listen and support you.
Thank you again for your patience, and we hope to earn back your trust.
-The Modak Team
Awesome card to get for your child
Awesome card to get for your child! The customer support is also very fast at solving the problems.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
It is a great banking app and the staff…
It is a great banking app and the staff is very helpful.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
I like that there is no monthly fee and…
I like that there is no monthly fee and the help section is very quick to respond and resolve any issues.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
4 weeks past when card was supposed to…
4 weeks past when card was supposed to arrive and still haven’t received
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modak Makers
Hi Marc,
We’re so sorry to hear your card still hasn’t arrived — we completely understand how frustrating this delay can be.
Modak cards typically arrive within 7–10 business days, so if it's been 4 weeks, we definitely want to look deeper into this. There may have been a shipping issue or delay, and we want to make sure we get this resolved for you as soon as possible.
Please reach out to us directly at hi@modakmakers.com so we can check the status of the card and see if a replacement needs to be issued. Our team is ready to assist and make things right.
Thanks again for your patience, and we’re here to help every step of the way.
Best regards,
-The Modak Team
I love this app in my opinion it's a…
I love this app in my opinion it's a better cash app plus they have great customer service
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Trustpilot-kokemus
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