I thought I cancelled this card but it still took out $8 and I don't know why. Y'all should make it easier to understand how to cancel everything now I'm over drafted and I was trying to avoid that. I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This app is perfect for ages 6 and up. Assigning chores, earning money and setting your own interest rate on savings. The child can set their own savings goals, auto savings, just like a regular bank... Näytä lisää
Yritys on vastannut
Love how simple it is to use the parent and child app. There are so many features that have made this useful for us with our teenager! He loves the freedom of managing his own purchases with his debit... Näytä lisää
Yritys on vastannut
Acorns early has motivated my kids to do chores, while also teaching them about money. It makes it easy to monitor and automatically pays and trips your funds.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Yhteystiedot
Yhdysvallat
- help@acornsearly.com
- acorns.com/early
4,1
Hyvä
4 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Acorns Early
Hi Rhonda! Thank you for your 5* review. We're delighted to hear that you find Acorns Early easy and efficient to use! - Naomi 😊
The app doesn't work
The app doesn't work. I had no customer support. And I still haven't received my $5.00 back.
15. huhtikuuta 2026
Vastaus yritykseltä Acorns Early
Hi there,
Thank you for your feedback. We are sorry to hear about your experience.
We can see you contacted us to raise an issue with the app closing and redirecting you to the Google Play Store when logging in. While our agent attempted to troubleshoot the issue, further information was needed to escalate this.
We understand that you have now chosen to close your account, though we’re sorry to see you go. Your remaining $5 balance has been refunded and should reach your stored payment method within 7 - 10 business days from the account closure date.
We’ll also give you a call today to discuss this and see if there’s anything we can do to improve your experience.
Kind regards,
Ella - Acorns Early Supervisor
It’s good so far
It’s good so far. I’m still trying to figure out how the money thing works
14. huhtikuuta 2026
Vastaus yritykseltä Acorns Early
Hello Candie. We appreciate the kind words. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day! Learn more: https://bit.ly/3EX6NEw
Still waiting for them to delete my…
Still waiting for them to delete my account I tried to make for my son, the whole thing was confusing and I got charged for everything and I still don’t know if there going to keep charging me monthly for something I don’t want.
13. huhtikuuta 2026
Vastaus yritykseltä Acorns Early
Hi there,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email.
I have also arranged for my colleague to call you after 10am, today to discuss your review. If possible, please review the email ahead of the call.
Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Catherine
Acorns Early Supervisor
Has helped me a lot with my child I…
Has helped me a lot with my child I brought understanding to what money is about
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Hiram! Thank you so much for your 5* review. We're absolutely thrilled to hear that Acorns Early is helping you teach your child about money! - Naomi 😊
My kids love it
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Thanks for sharing, Anthony! We’re really happy your family is loving Acorns Early!
Vastaus yritykseltä Acorns Early
Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app
It's easy to use & helps teach kids…
It's easy to use & helps teach kids responsibility and work ethic.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Thank you for your review and for joining us on our mission to make every kid smart with money!
I thought I cancelled this card but it…
I thought I cancelled this card but it still took out $8 and I don't know why. Y'all should make it easier to understand how to cancel everything now I'm over drafted and I was trying to avoid that. I'm not upset or raging but y'all definitely need to improve services
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Destiny,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.
Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Dan
Acorns Early Supervisor
I love this company it's educational…
I love this company it's educational and it helps to track progress
3. helmikuuta 2026
Vastaus yritykseltä Acorns Early
Hi Trana! Thanks for the 5* review. It's great to hear that you are finding GoHenry a useful tool for financial education! 😊
Parent Wallet
I dislike how my money has to be in parent wallet to transfer money to my child. I wish I could just put money on her card straight from my personal checking account also, so I didn’t have to have a parent wallet at all.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Sarah! Thank you for your review. We're sorry to hear you're having some trouble with the Parent Balance. If you do need any help at all, please don't hesitate to contact our customer service team: Call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday.
Working so far
Working so far! Incentivizing kids to save, learn about spending carefully and earn via chores.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Amy! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!😊
Ordering tasks would be easier
I wish I could long press and hold to order task.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hey Nikki, thanks for taking the time to leave us a review! We will pass this feedback onto our internal team.
Vastaus yritykseltä Acorns Early
Hi Renee,
Thank you for speaking with me briefly today.
I appreciate that it may not have been a convenient time to talk. As discussed, the charges on your account relate to your monthly membership fees, and I have sent a follow-up email with further details.
As agreed, my colleague will call you after 3 pm today. If possible, please review the email ahead of the call.
Thank you, and we look forward to speaking with you and answering any further questions you may have.
Catherine
Acorns Early Supervisor
Friendly and convenient
Getting ready for the young adults to learn how to save
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Glenn! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and features!
It's easy for people to get into your…
It's easy for people to get into your Account
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Shirley, this does not sound right. We are keen to have a further look at this for you. Please give us a call on (855) 739-2859 or email help@acornsearly.com so we can help.
I put money in my account and it was…
I put money in my account and it was use not by me or my son
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Thank you for taking the time to discuss your review with me on the phone. It was a pleasure speaking with you.
I am pleased that I have been able to provide some clarity on where the funds have gone and your account has now been closed. I have followed up with an email with some further information and provided confirmation of the cancellation. It goes without saying that we don't wish to lose you as a customer at this time but we hope to welcome you back soon.
Kind regards,
Ella - Acorns Early Supervisor
Good experience.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Acorns Early
Hi Jorge, thank you for your five-star review. We appreciate your feedback.
Vastaus yritykseltä Acorns Early
Hi Lauren, thank you for your five-star review. We appreciate it.
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