I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... Näytä lisää
Yritys on vastannut
Hello, Mistertango seemed to be a great experience, but some time ago, they decided to close our company's account and asked for a bank address to which they can send the rest of funds. I have given... Näytä lisää
Yritys on vastannut
Really great Bank, best support ever! Highly recommend mistertango to everyone. No risk at all to lose your money! 100% save! Do not waste time for searching for any alternative Mistertango is the bes... Näytä lisää
Leider nicht wirklich seriös, dieses Unternehmen wirbt mit Öffnungen eines Business Accounts innerhalb von 24 Stunden. Nach über 1 Monat kam eine E-Mail das ich eine negative Bilanz auf meinem Konto... Näytä lisää
Yritys on vastannut
Mistertango is a European fintech company providing payment accounts and payment services for individuals and businesses since 2014. Our customers get a dedicated IBAN to send and receive EUR payments, manage their funds, and access their account online through the Mistertango platform. We support SEPA payments across Europe as well as international SWIFT transfers, helping both private and business customers manage their everyday payment needs in one place. For businesses, Mistertango provides a convenient way to manage company funds, receive payments from customers and partners, and make local and international transfers. For individuals, our payment accounts offer a simple way to send, receive, and manage money online. Our focus is on making payments straightforward, secure, and accessible while providing personal support whenever our customers need assistance. Mistertango is a European Electronic Money Institution licensed and supervised by the Bank of Lithuania (Licence No. 11).
Rinktinės g. 5, 09234, Vilnius, Liettua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you very much MisterTango you are best :)
Excellent – no reservations, I would recommend this company to anyone.
Good Banking Service, the make your life better!
Although I had a problem 4 weeks ago because my money was blocked, but that was all right, you have to check payments on money laundering and terrorism funding, which is for your own protection. The service could be a bit faster otherwise I am very happy even without mastercard a good account, very fast transfers
I already work with Mistertango from 2016 and all payments have been successfully confirmed or rejected in case that the AML policy has not been respecteed. I didn't lose money with this bank!
So, please don't belive in Negative Feedbacks from people who don't know the rules or AML policy.
5 stars!
Not very trustworthy "bank", web interface needs constantly refreshed otherwise can not send transactions. Looks like some schoolboys have done it. Customer support responds in 1-2days..
These guys will literally steal your money and keep it unless you can prove in ways unknown to man that the money was sent to your account.
Be Warned.

Vastaus yritykseltä Mistertango
За 9 месяцев работы ни одной претензии. Жаль, что не работают в долларе, но это и понятно - почему )))
They write this site all days but they don't reply to ticket since 2 weeks. their purpose is to deceive more people. I'm writing about they youtube, websites, crypto forums... and the other social accounts...

Vastaus yritykseltä Mistertango
It takes a very long time for an account to be approved. Very many Documents be asked, which also costs a lot of money. For a long time you have to wait for an answer.
Which is very good: very good identification, fast and professional. Modern web page.
Update: 05/02/2019
After stalking all possible people from the support, it, aml trough linkedin
I got my money this morning on my account
-----
I as a client of mistertango i had never problems till a few days ago.
I use the account to receive my salary and to do my outgoing payments like rent, telephone, etc...
I never used it for btc or exchange things!
As a client i respech the right of the bankinstitution to ask supplementary questions and/or documents regarding an income payment this for The KYC / AML procedure.
I was fully cooperative and provided all the documentation requested for my incoming payment that I received form my healthinsurance as salary After I showed them I have nothing to hide they started to ask questions about my outgoing transactions that are older than this incoming payment and this has nothing to do with it, they ask me to provide all documents and purposes of the outgoing transactions that i made to different accounts, what is normal when someone uses the account to pay rent, invoices fir electricity, water, etc it goes to different outgoing accounts. I find this totally abusive and a flagrant invading of my privacy. I do not see the relevance of the outgoing payments and the fact that a legally registered company payed me
. This behavior of asking things with no connection with the problem itself makes me think they are in trouble with liquidity and look for any little thing they might find NOT TO release your money.
Hope the release my incoming payment within short time! So i can pay my bills !!
And also they give you 24hrs to reply but they take longer to get back after sending the requested

Vastaus yritykseltä Mistertango
I have opened a free account without fees. After some months MisterTango has made "Upgrade" to paid plan (4,99 euro per month) without my authorization.
The company is not allowed to change plan without explicit and preliminary authorization of the customer.

Vastaus yritykseltä Mistertango
Please notice that 5-star reviews come from people with only 1 review, so I would not believe them. Those reviews do not look real.
We integrated with Mistertango API. This API does not handle error events (or it is not documented), and to change the payment method user needs to reload the page. This API is not secure - the user can replace destination of payment and pay from your page to another recipient.
Just as if it was not enough, the documentation lacks half of possible events and variables, so you have to read the source code.
So, after 3 weeks of research we integrated with Mistertango API, tested credit card payments in test mode... Then we paid for a Business+ account... And then we learn that Mistertango does not accept credit card payments! So we just gave Mistertango about $300 as a present.
Mistertango landing page says "Start accepting payments on your eshop. Accept credit and debit cards for up to 2 times smaller prices, starting with 1.5% fee per transaction. No hidden fees."
It is false information directly on the main webpage. That's the bank we deal with.
Not a 1-star review because they did not block our funds yet :) But this might change, judging by other reviews.

Vastaus yritykseltä Mistertango
I put in a ticket to have my account closed and I sent them the PDF document with my signature and now I can't even log in to the support desk yet the account still remains open. What an incompetent company they are. They can't even get the basics right

Vastaus yritykseltä Mistertango
If you get payments over 1500 Euro...they keep it..Mistertango telephone number is not valid anymore...they can't provide you a Mastercard. So everybody should go to Police against the Ceo Kęstutis Šimėnas.
We still didn't get our money. We just informed the Police and the Financial and Capial Market Commission in Latvia
And you always get the same answer :
******************************************************************
Antwort von MisterTango
Vor 20 Stunden
Hello,
Thank you for your feedback.
We do apologize to hear about your experience. We always try to ensure quick and high-quality support for our clients.
If we have not resolved your query, please do not hesitate to contact us again regarding this issue.
Best regards,
Mistertango support team
****************************************************************
Dear Mistertango Team:
1. there is no answer from your support
2. Your telephonenumber 1 is switched off
3. Your telephonenumber 2 is answering : please send an E-Mail
4. You still offer the Mastercard - but you dont have an contract
5. We already called the police in Litvia
6. Where is Mr. Kęstutis Šimėnas
7. We provide the Case to Financial and Capial Market Commission
8. Why you are not serious ?
So answer this questions below

Vastaus yritykseltä Mistertango
it is ok, but not Swift transfer.
i think they are bank?
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