Mistertango Arvostelua 

Good Assistance to the Support Team.. Looking forward for more Business to come

They are bad, no customer support at all. They will block your account for any AML reasons. Asking documents and then don't answer you anymore and don't release your money.
Stay away from them!

Quick solution if you have any problems with the system

Banco muito complicado de lidar, muito complicado de fazer operações bancarias, muito burocrata, há bancos online muito mais fáceis de lidar, desisti :(

Opened an account there after a long compliance hustle.

1) They simply upgraded the account without notice and started subtracting money from the payments. Be careful: You will most likely never see that money again.
2) Once you have topped up a certain amount of money (coming from your accounts!) and try to use it, the compliance department will step in and suspend all outflows, asking for ridiculous documents. This even affects transfers to other bank accounts of you (not others!).

Simply put: They will let money in and not out again. To me it looks like they are close to bankrupt and now trying to keep it running by freezing your money.

I was happy to work together wit MT team.
Many thanks for your professionalism.

BR
Tolstikov

Nicht zu empfehlen. Konto und Guthaben seit 2 Monaten gesperrt. Keine Kommunikation möglich, per E-Mail kommen nur nichtssagende Ausreden! Finger weg von Mistertango.

Добрый день.
У нас возникла проблема в том, что Mistertango банк 26 марта 2019 года не поставив в известность нас компанию INTERARMCO LP заблокировал доступ к юридическому счету компании с большой суммой денежных средств остатка на счете. По всем вопросам отвечают что ведется расследование, хотя никаких подтверждающих документов и запросов не запрашивают. Конкретных сроков о разблокировании счета не дают. Возможности перевода остатка средств также не согласовывают.
Выяснить состояние нашего счета в Mistertango банке и вывести наши средства на наш другой счет в другом банке не можем.
Не сообщается какой максимальный срок содержания наших средств в Mistertango.
Не рекомендую Mistertango для ведения бизнеса или проведения операций личного использования.

Hello,

I have come to a point using Mistertango where I am going to spend that few minutes of my life, writing a review here. Hopefully, you can learn from my mistakes.

I opened a Business Account around 6/7 months ago and out of that time, my account has been suspended/under investigation for 4.5 months. They probably have too many problems and too few people working there. It does not matter how many emails you send to support, the communication is non-existant!

The first time my account got suspended was partly acceptable. I followed all the KYC and AML procedures but someone still tried to fool me and tried reversing the transaction. Therefore, my account was suspended and under investigation for over a week. Since I followed all the procedures correctly, I was allowed to use the account again. Also received my other pending payments.

The second time, my account was suspended for almost 4 months. I was very patient until to a point I had to fill in tax reports and I couldn't access the account. I literally started spamming the employees on LinkedIn to get access to my transaction data. It seems they just wanted to do a little follow-up with one of my transactions. It took them 4 months. The worst part is that they kept my €1120. Before I started suspecting that my account is suspended again, I accepted few payments into my account. They were never reversed back to my clients, I've checked! First time my account was suspended, they did receive my funds. However, the second time they somehow weren't able to receive funds. The money has simply disappeared.

If you want to open a bank account for your business and get a decent business partner, I recommend you go somewhere else.

Loan company scams are using Mister tango account. When asked to pay insurance for loan you get 3 options to pay the 200euro, iTunes, steam card or pay into an account. And account name is L..... O. Iban is Lt6535.....3......8
BIC MIEG....
If you pay insurance ur asked for more money for some thing else.... long story short you won't get the loan as promised. You get scammed

I do not understand why they are slow in transactions and slow to respond when complains are filed via their email address .

A friend recommended Mister Tango a few Months ago.
i use it for my private ebay account, because their app was (!) really great.
(my old school bank has no app, so i had to login every time to see if they buyer has paid. Mister Tango App informed me "just in time" when the buyer has paid and i could ship the things.)

Back to Topic:
My Transactions are only private and all about 5-25 Euros only 2 or 3 transaction per week.
Suddendly the payments were freezed and i had to explain what i am doing, and they wanted screenshots of my ebay account, otherwise they would reject the transaction if the documents would not provided in the next 24 hours.

at this moment i could not login anymore into my account.

i provided them all they want about 6 hours after i got the mail, it took 3 days(!) to get a answer, that it is being in review and i have to wait...

Login was not possible in this time.

After 5 days i got acces to my account, the payment was rejected because the payer wrote my name wrong(!) - iban was allright.
a lot of trouble with my ebay buyer of course, because he paid....

Now i am using only myoldschool bank.

no more mister tango they are really bad.

support is running via freshdesk, so all your personal details and documents are on the freshdesk servers.
mister tango does not use an own instance, they are using the 0815 shared freshdesk support system as every 1 men show can do...

just my 2 cents, i cant repeat it often enough.. stay away from them

BTW,
their Android APP Development seems to be dead, since the last release the APP is not usefull anymore (2fa login issues)

BTW2,
i bet that we will read about a mega data leak of them in the next time (further or later) - seems there are some things with really a lot of fire on the roof.....

disclaimer:
this is only my private expirience, mistertango did all i used for free, i never paid a penny for their service/app.

....because i used the account only for private purpose there is nothing mission critical for me....

--- Update 18-05-2019 ---
@Mistertango:
Thank you for your reply.

1)
It is ok to ask for documents.

2)
it is NOT OK to reject transactions because of misstyped name or other things

3)
it is NOT OK to freeze Transaction or disable Outgoing Money Transfers

4)
is it really so that every mistertango user is declared for Money Laundering and Terrorist Financing?
This is really not a good start for doing business if you think your customers are doing only crime business
In my case you were provided with all informations and you rejected the transaction...

5)
what about fixing your android app.

--- Update 07-07-2019 ---
Mistertango did not answer my questions from 18-05-2019
I just answered their replay from 17-05-2019 on the next day.
No we had waited nearly 2 Months until getting an answer...
So everybody could make a picture of this company....

Mistertango has a very bad IT architecture, its not safe to have money on their account, be aware!

Your account has been verified and everyone is happy, but do not be in a hurry to rejoice. The mousetrap will shut after arrived of money. The first and second time she let them go, asking you for a little more documents. For the third or fifth time of arrived of money (as lucky), the mousetrap will be closed for a long time, access will be blocked and documents will be required from you more and more - go to infinity. You will not be able to call them because they are virtual scammers.

We are Recommend . We are happy for this cooperation.

Thieves. Stay away! I deposited funds as a USA citizen. I have subsequently been unable to log in. They say that they are unable to accept accounts from my country. That is OK, but they are not returning the funds I already deposited.

You guys were very supportive in providing me with the things I needed to change my service plan.

Hi

I get a lot of problems for login, but the support is very good, thank you guys, but i don't know why they use the sms, there a lot of other options to login in, such as google authenticator

regards

Never but never works instantly the sms code for the 2FA authentication.