Missguided Arvostelua 

Amazing clothes companied by amazing customer service. Wasn't able to locate my package tracking update and needed my new outfit for an upcoming job interview. Noxolo was able to provide me with my FedEx information within seconds. Allowing me to check when it will arrive and calm my anxiety knowing my interview clothes will be on point! Thank you!

I spoke to a rep on the chat tool and got assistance right away. I got an update on my return instantly. However they’re email notifications are very delayed because it’s been 7 business days since my package was received and I never heard back from them.

I contacted support to follow up on refund as I had not received a confirmation that it had been processed, yet I could see from tracking information that it had reached the retailer. Sithabile assisted me and was so helpful and straight away put through the refund amount so that it would appear in my bank account in a few days. Very satisfied with the support.

Helpful service experience. Thanks Tina!

I had a missing item from my order and Tina was so helpful and quick to resolve the problem!! Shoutout Tina

Had questions about my order and it’s shipping and contacted Missguided thru the chat. Representative was very nice and helpful and they responded immediately after I posted a question. Customer service was on point.

I had an issue with my order. I received excellent service from Beryl. Thank you Beryl.

So quick in response and willing to rectify any problems or concerns!

Kumisha addressed my issue fast and solved my problem right away. She was very helpful and kind.

Super great customer service! Both Serena & Mandisa helped me very promptly.

The app was messing up while I was attempting to process my order. I picked express shipping but some how it switched to standard. I used the Facebook messenger but no answer so j tried to see if there was a quicker way to receive customer service. Luckily there’s a chat option. Noxolo assisted me. Although Noxolo could not change the shipping on my order, Noxolo processed a cancellation (hopefully it was caught in time). Not the ideal option but I placed another order and Noxolo issued a refund because the code I used moments ago no longer worked. Noxolo was pretty knowledgeable and didn’t take too much time to assist me.

She was the best! Fast and efficient

I chatted with Mandisa who was kind and very quick to respond. She refunded me my shipping payment as an apology for my late package due to inclement weather. I tried tracking my package but was unable to see any updates since 2/9/22. I ordered my items on 2/8/22 and today’s date is 2/22/22. She sent me some updates and I should be getting my package in no time. Thank you Mandisa for your efficiency and great customer service!!

The customer service specialist was very quick and helpful. Thank you

Super nice and easy fix to an order issue!! Thanks!

I was helped by Sithabile and she gave me a fast and good service. I like the service chat because you can get a quick and effective answer and solution for your problem in the best way. Thank you

Mandisa is the best!!!!!!!!! She helped me out to change my address very quickly!!!

Beryl had excellent customer service! She was quick, responsive, efficient, apologetic, personable and solved my problem perfectly. My order was placed on 2/4/22 and it is now 2/18/22 and my order had not been dispatched and got lost. She immediately offered me a refund or a replacement with the fastest shipping option possible and added her kindhearted humor in response to my humor and sparkling personality while at it! Missguided has an A+ for me with customer service.

Siphosethu was very helpful and provided a solution to my question about a return in a very informative and quick manner! I was very pleased with the customer service I received :)

I was having an issue processing a US online return as the website wasn't accepting my card info. The chat feature was quick & seamless and I am very pleased with the service. My return was processed for free, and Ayana was most kind. I will definitely continue purchasing from Missguided US