Missguided Arvostelua 

Mandisa helped me via chat this evening. She's amazing!! I had a return issue where I shipped on 3/4 and the post office is still holding my return as of 3/10 with no updates. Mandisa immediately conducted research with my order and tracking# and immediately issued my refund. Missguided has a gem in Mandisa. She understands the importance of customer service and knows how to deliver. Because of her, I will continue to shop with Missguided...many thanks!!

Really easy to use chat function on the website. Was connected to Sithabile who was really helpful, friendly and quick to respond to my question about returning two packages for one order. Thanks again!

Ordered an outfit and my tracking from the Missguided link was not giving any updates. Contacted customer service and she assisted me quickly. Very happy!

I ordered an outfit on missguided with a 25% discount. The same outfit was then advertised at me on Facebook hours later but with 35% discount, I was a little disappointed by this so went onto the chat and explained the situation. Sithabile was more than happy to refund me the extra 10%! Costumer service at its best! Thank you!

I was stressing out over an order that I hadn't received and Ayanda from customer service was amazing. Very helpful with locating my order and extremely pleasant. I'm now stress free. Thanks Ayanda!

Trinity was so helpful.She placed a replacement because there was a jogger missing in my order.She was fast to reply and very kind as well.Thank you Trinita

Mandisa was so helpful, I told her my issue and within minutes she had efficiently and politely fixed the issue and apologized for the inconvenience. So glad I got to message with her and that this issue was resolved.

Easy to contact regulating a refund plus sorted out promptly

Amazing customer service! Really helped me with my faulty order, and getting another sent back out for next day delivery the same day I received my first one. After all this is an outfit for my baby son’s funeral and the way the team handled it meant i encountered no stress at all whilst grieving, thankyou all again:)

Very fast and excellent customer service via chat.

I ordered from Misguided this evening and forgot to input the promotion code. I contacted Sithabile and the service was fabulous, I was refunded 50% to my bank account within 3-5 working days. Couldn’t ask for better service 👍

Noxolo was great with helping me track my 3 packages and super fast too! :)

Noxolo solved my problem quickly and professionally. This isn’t my first time chatting with Missguided online, but it was by far the best time. Thanks again Noxolo!

Sithabile was very helpful and provided excellent customer service. Sithabile helped me find my order # so that I could return an item and re-order it in a new size. Very friendly, knowledgable, and helped me figure out how to navigate the site and the return process. Thank you! :)

Kumisha was friendly, professional & quick to resolve my query. Seamless experience. Thanks Kumisha!!! :)

Kumisha was incredibly helpful with resolving my issue of placing an order under the wrong email address. They were kind and promptly answered all of my questions.

Thandolwethu was friendly and facilitated very reasonable compensation for my issue

Siphosethu was an amazing helper with my returns. Very civilized, patient, and willing to get to the bottom of things. Should get a raise !

had an issue with delivery, but in minutes I was able to fix using the chat! Thank you so much. You guys are awesome

I ordered via PayPal but never received a confirmation email. I used the live chat and it turned out I entered my email incorrectly. The agent was able to find my order and provide my order # in seconds!