Mirrors of London Arvostelua 

Vastaus yritykseltä Mirrors of London

7.4.2025

Hi Susan,

Thank you so much for your lovely review!

We're so pleased to hear your mirror arrived safely and that you love it. It’s always great to know our customers are happy with both the product and the service.

Enjoy your gorgeous new mirror, and thank you for choosing Mirrors of London!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

5.5.2025

Hi Molly,

We’re very disappointed to receive this 1-star review and want to assure you that we take your feedback seriously. However, we do feel this review doesn’t accurately reflect your full experience with us.

You were informed the day before delivery via email, which included a one-hour time slot and instructions to contact us if you wouldn’t be available. We received no response, so proceeded as planned.

On the day of delivery, our in-house Delivery Team attended the address you provided at checkout. When no one was home, they made several attempts to contact you—calling multiple times, leaving voicemails, and sending messages—but received no reply. Rather than fail the delivery, our driver made the decision to leave the mirror safely at the side of the property and notified you immediately.

Shortly after, we were contacted by an honest individual who informed us the mirror had been delivered to their property by mistake. This property was not 'next door' as mentioned in your review, but a mile down the road—confirming that the incorrect address was entered by you at the checkout.

We tried to contact you, again via phone and email without success, to inform you of this matter. Eventually, you responded and provided us with your correct address. Despite the error not being ours, we acted quickly: the very next day, our driver travelled back from London to collect the mirror from the mistaken address and deliver it to you.

During that delivery, you informed the driver that your contact number was also incorrect. The driver reported that you were very appreciative of his efforts and even gave him a tip, which makes it especially surprising to now see claims that he was rude.

Our Delivery Team consistently receives glowing feedback for their professionalism and service. Even in situations where mistakes occur—such as this one, which was due to incorrect information being entered—we go above and beyond to resolve issues as smoothly as possible.

To conclude, the matter was resolved promptly with considerable extra time and travel, all of which could have been avoided. Since your review, we have also tried to reach out to discuss the concerns raised but have not heard back.

If you would like to discuss this further, please don’t hesitate to get in touch—we’re always happy to listen and help where we can.

Best regards,

MOL Team

Vastaus yritykseltä Mirrors of London

3.4.2025

Hi Roy,

Thank you for your kind words! We're delighted that you’re happy with the selection, pricing, and quick delivery.

We hope you love your new mirror, and we truly appreciate your support!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

2.4.2025

Hello Jo,

Thank you for your kind words!

We're so pleased to hear that you're happy with the quality of your mirror. We truly appreciate your support and hope you enjoy it!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

31.3.2025

Hello Sarah,

Thank you so much for your wonderful review! We're delighted to hear that you love your Greenwich mirror and that it makes a statement in your space. It’s also great to know you were happy with our service and quick delivery!

We truly appreciate your recommendation and support. If you ever need anything else, we’re always here to help.

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

31.3.2025

Hi Martin,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with your mirror and that our in-house delivery team made things convenient for you. It’s great to know that the mirror has helped make your studio feel more spacious!

We truly appreciate your support and hope you enjoy your purchase. If you ever need anything else, we’re always here to help!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

25.3.2025

Hello Suzanne,

Thank you for your kind words!

We're delighted to hear that you're pleased with the quality of your mirror.

Enjoy your new piece, and let us know if we can help with anything else!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

21.3.2025

Hello,

Thank you so much for your lovely review!

We're thrilled to hear that you love your mirror and that the delivery process went smoothly.

We'll be sure to pass your kind words on to Chris!

Enjoy your new mirror, and thanks again for choosing us! ✨

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

20.3.2025

Hi Zoe,

Thank you so much for your review!

We're thrilled to hear that you’re happy with your mirror and that it met your expectations in both quality and price.

We truly appreciate your recommendation and your support.

If you ever need anything else, we’re always here to help!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

8.3.2025

Hello Grace,

Thank you so much for your amazing review! We're thrilled to hear that you love your mirror.

Enjoy your new piece, and if you ever need anything, we're here to help! 😊✨

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

2.3.2025

Hello,

Thank you for your lovely review! 😊

We're so pleased to hear that you had a great experience and that Chris was friendly and helpful. The Kensington mirror is a fantastic choice, and we’re sure your daughter will love it!

If you ever need anything else, we’re always here to help. Enjoy the mirror! ✨

Thanks MOL Team

Vastaus yritykseltä Mirrors of London

2.3.2025

Hi Matilde,

Thank you for your kind review! 😊

We're delighted to hear that you love your mirror and are happy with the quality. We'll be sure to pass your lovely feedback on to Chris!

Enjoy your new mirror, and let us know if we can help with anything else. ✨

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

1.3.2025

Hello Joanne,

Thank you so much for your kind review! 😊 We're thrilled to hear that you're happy with your mirror and that our service exceeded your expectations. We'll be sure to pass your kind words on to Chris—he’ll be delighted to hear them!

If you ever need anything else, we’re always happy to help. Enjoy your mirror! ✨

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

23.2.2025

Thank you so much for your kind words!

We're delighted to hear that you're happy with your Chiswick mirror and that it looks great in your space.

It’s also wonderful to know that Chris provided excellent service and kept you informed throughout the delivery.

We truly appreciate your recommendation and hope to see you again in the future.

Enjoy your new mirror!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

21.2.2025

Hello,

Thank you for your wonderful review!

We're so pleased to hear that you found the ordering process easy and that you love your Chiswick mirror. We appreciate your support and hope to see you again in the future! ✨😊

Thank,

MOL Team

Vastaus yritykseltä Mirrors of London

9.2.2025

Hi Jenny,

Thank you so much for your lovely review!

We're delighted to hear that you're pleased with your Harrow mirror and had a great experience with us. We'll be sure to pass your kind words on to Chris – he’ll be thrilled to know he made a difference! 😊 Enjoy your mirror, and thanks again for recommending us! ✨🪞

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

9.2.2025

Hi Lisa,

Thank you so much for your fantastic review!

We're thrilled to hear that you had a first-class experience from start to finish and that you love your new mirror. Your kind words about our quality and service mean a lot to us.

We’d love to welcome you back to Mirrors of London again in the future! 😊✨

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

9.2.2025

Hi Yvonne,

Thank you for your wonderful review!

We're so glad to hear that you had a great delivery experience and that Chris kept you updated. It’s fantastic to know you're happy with your purchase from start to finish. We appreciate your support and hope you enjoy your new mirror!

Thanks,

MOL Team

Vastaus yritykseltä Mirrors of London

3.2.2025

Hello,

Thank you so much for your kind words!

We're delighted to hear that you had a great experience with us and that our team could assist you with all your questions. Providing excellent customer service is our top priority, so it’s wonderful to know that you felt supported throughout your purchase.

Thanks again,

MOL Team

Vastaus yritykseltä Mirrors of London

3.2.2025

Hello Maria,

Thank you for your kind review! We're so glad to hear that everything went smoothly and that you love your mirror. We’ll be sure to pass on your appreciation to our delivery team—they always go the extra mile! 😊✨

Enjoy your new mirror, and thanks again for your support!

Thanks,

MOL Team