MiniLabsters Arvostelua 265

I made an error on my order (ordering extra product) but only realized after the order went through. I emailed customer service right away and they responded within a couple hours, already issuing a refund for the extra items. Great customer service!

Great communication from the seller and the items arrived before I expected.

After receiving the product, realized my grandkids aren't quite old enough to enjoy it the way I'd hoped. But customer service was great, and a refund was promptly issued!

My product came broken. I sent pictures and an email to MiniLabsters and they responded in record time and replacing it for me. Outstanding!

I had made a mistake and send an email right a way and they made de correction and refuned the extra purchase I made.
Great services.

I made an error on my order (on a Sunday) and emailed the contact email. I not only received a response within an hour but they rectified my issue without question.

J'ai fais une erreur lors de ma commande. J ai envoyé un courriel et reçu une réponse rapidement. Ils ont rectifier ma commande dans un délai très rapide! Hâte de la recevoir! Merci!!

I was SO impressed with MiniLabsters’ customer service! I accidentally ordered two microscopes, and when I reached out for help, I received prompt, polite, personalized service and a quick refund. It’s nice to work with a company that cares about customer service — thank you!

I made a mistake on my order, wrong email 🤦‍♀️. Sent an email from their website and within 24 hours got a response to say they had corrected the mistake.
Now, that’s customer service!
I look forward to receiving the product I ordered
Thanks from a happy customer 😊

Accident placed a double order. Emailed immediately and it was all rectified, with a refund, in less than 45 minutes.

Exceptional service.

Can’t wait to receive them!

Good and fast service when I unfortunately had to cancel the order.

So impressive. I made an error on my order. Doubled it by accident. Oops. I emailed immediately when I realized what I had done. They responded super fast with the problem taken care of! I'm so excited to get the scopes in the mail! Christmas is gonna be even better!

Great customer service! I processed my order early this morning and had a mistake on my address and I emailed them right away...within a couple hours they fixed my issued and replied back! It feels good supporting a company like this and cannot wait to receive the miniscope for my child! Thank you!

Really cool mini microscope products! I ordered during the Black Friday sale and made a mistake. I was able to easily reply to my confirmation email to request help and Marc fixed it and issued a refund for the difference—all on Thanksgiving day! Super great customer service. Thank you!

I placed an order but didn't receive a confirmation email and I didn't know my order number. I emailed customer service and within an hour I had a response and my confirmation email. I am so impressed with the quality and speed of customer service. I will definitely be a repeat customer and would 10 out of 10 recommend Mini Labsters to anyone with children!

Best present for my kids who love being outdoor. The customer service is amazing. Delivery was fast and the product arrive in great condition.

I placed and paid for an order and shortly after realized I had made a mistake on it.

I emailed right away and they canceled the order and returned my payment. It was done immediately!

Thank you so much for your great customer service. It’s very much appreciated.

Happy holidays to all.

Ich vergebe 2 Sterne wegen des relativ schnell reagierenden Kundenservice.
Ansonsten ist es schade,das offensichtlich zuerst die Schuld beim Kunden gesucht wird und erheblicher Druck ausgeübt wird um PayPal Fälle zu schließen,damit man als Firma gut da steht. Es wirkt nicht so,als wenn die Hilfe für den Kunden im Vordergrund steht sondern es geht ausschließlich um das Eigene Standing der Firma. Das hat Geschmäckle.
Ich werde hier nicht mehr bestellen und kann es auch leider nicht gutem Gewissens empfehlen.
Ich möchte meine Bewertung anpassen.
Ich habe jetzt schon 2x eine Anfrage von Trustpilot bekommen ich möchte bitte beweisen,das meine Bewertung echt ist,also der Fall nicht erfunden ist.
Minilabsters würde an der Echtheit meiner Bewertung zweifeln.
Dieses Verhalten der Firma Minilabsters zeigt nochmal explizit was ich meine ...
Kritik wird nicht konstruktiv angenommen,sondern der Kritiker wird schlecht gemacht.Unseriöser geht es kaum.
Trustpilot kann nix dafür.
Sie müssen dem ja nachgehen.

Sabine Bark

Customer service was exceptional!
I messed up my initial email address when ordering and the kind customer service representative was more than helpful in fixing it.

Marc was helpful and highly responsive.