They sent me a broken product, I had asked them for a return to original payment. I did throw away the broken product( provided pictures of the broken product) they refused my return. They sent anothe... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email contain... Näytä lisää
I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassl... Näytä lisää
I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Custo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
Yhteystiedot
Yhdysvallat
- info@minilabsters.com
- minilabsters.com
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing customer service and thoughtful…
Amazing customer service and thoughtful products. Francis is awesome, prompt and courteous.
I paid $58 for a two pack
I paid $58 for a two pack. Its now selling for $28. The item took three weeks to arrive from China. The item itself works but it is not worth the $30 each I spent. It is a small plastic toy. Do not recommend.

Vastaus yritykseltä MiniLabsters
Product came in what looks to be fine…
Product came in what looks to be fine condition. While it's yet to be opened, due to being a christmas present and that's almost a month out, everything looks good. Thanks.
Ordering was very easy and fulfilled quickly
Ordering was very easy and the products arrived in good condition in a really short time. Good communication with regard to the status of the order too.
Quick and easy-to-use
Excellent customer service
Excellent customer service, and a fantastic product!! We love our MiniLabster!
Exceptional professionals
Exceptional professionals, quick response to resolve my query and excellent communication. Definitely recommended!
Arrived very late
The shipping ended up taking almost a month, but it did show up and works nicely
Fantastic customer service
Fantastic customer service! I didn’t receive an email of purchase (my fault I put the wrong email address) and when I queried this and very quickly received a reply and the problem was rectified quickly and very helpful advice. I haven’t received the product yet but very impressed so far 👍
Excellent communication and service.
Fantastic item for a science mad son
Fantastic item for a science mad son, he'll be buzzing on Christmas morning and no doubt exploring outside to see what he can find.
Sadly the box was damaged in transit (better packaging would prevent this) but the MiniLabsters gave me a partial refund and I will give the gift without the box, decent customer service and a suitable resolution given how close we are to Christmas.
Responded Quickly
Responded Quickly , issue resolved straight away
The product looks good and it arrived…
The product looks good and it arrived undamaged and in good time. It is a Christmas present for someone else so I don’t know if it works well.
easy website, quick, and tracking
easy website, quick dispatch, and safe delivery, with excellent tracking.
The customer service was amazing
The customer service was amazing! I accidentally created a double order and they were able to quickly correct my order and issue a refund for the duplicates. Very easy to talk to.
Product arrived quickly and the…
Product arrived quickly and the customer service was fantastic
Quick delivery
Quick delivery. Bit annoying with the number of emails sent after purchase
Excellent product
Quick delivery, I love the product. Will be giving it to the kids for Christmas. I can't wait to show them how magnificent this world is!
Easy ordering
Easy ordering. Arrived in Australia in good time
Amazing customer service
I can't review the product as I haven't received it yet, but the service is amazing. I had a query and contacted Minilabsters and I was truly impressed with the communication. I had a response the same day and my query was sorted immediately. The customer service team were helpful, friendly and great to deal with. Totally recommend
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