I am just starting my journey with MiniBrew, and so far, I have nothing but positive things to say. With this device, even someone with zero experience can brew real craft beer at home. The app gu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Me as some random brewer on a Saturday trying to start up the Minibrew and run ing into problems. Don't know what's going on, drafting an email to Minibrew support. Not even 5 minutes go by... Näytä lisää
Yritys on vastannut
I bought a MiniBrew Gen 3 in June, as a total newbie to brewing. Since purchasing it, I’ve been brewing my first beer, a stout. The device and app are perfect for beginners! I had a few smaller strugg... Näytä lisää
Yritys on vastannut
Nach über 2 Monaten warten und Unklarheiten über den Stand der Lieferung hab ich das Produkt nun erhalten. Obwohl ich direkt bei der Bestellung des Minibrews CRAFT GEN 3 Pro mehrere Brewpacks dazubes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MiniBrew is the first fully automatic beer brewing machine. Home beer brewing made easy. Simply use our ready-to-brew ingredient packs by renowned craft breweries from around the world.
Yhteystiedot
Atoomweg 63, 3542AA, Utrecht, Hollanti
- +31850602015
- hello@minibrew.io
- minibrew.io
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brewing your own beer is a more awesome…
Brewing your own beer is a more awesome experience. Coming up with the recipe, grinding the malt and then you put everything into the Minibrew and it then does the mashing and fermentation. Wonderful device.

Vastaus yritykseltä MiniBrew
The product is excellent - amazing learning about beer
The product is excellent, and the support is great. Go for the brew portal where you can design your own recipes.

Vastaus yritykseltä MiniBrew

Vastaus yritykseltä MiniBrew
They should close this dirty bussiness…
They should close this dirty bussiness as soon as possible.

Vastaus yritykseltä MiniBrew
the easiest and most comfortable way to…
the easiest and most comfortable way to make beer at home that with fermentation control and kegging

Vastaus yritykseltä MiniBrew
No Machine neither reimbursement so far
I ordered the machine 1 year ago, with the promise that I would be delivered within 3 months. After 2 months, I got an email saying that It would take another 3, for which I asked a refund. They told me that in the small letters of the contract, says that they can KEEP your money for 40 weeks, which is stated, but I didn't communicate to a lawer back then and decided to wait.Now a year has passed, asked my money back, I got an answer that they might be able to send me an old version of the machine, but said no, I want my money back and waited for a year for this. After 10 days, they still didn't answer any of my emails.
I'm forced to start a legal demand with my lawer now.
I strongly advise anyone considering buying something from them, not to.
Update:The company contacted me the day after my public complaint here. Mentioned that they were going to refund me..so far nothing (3/4 days have passed)
Final Update: got reimbursed after 12 days.
My conclusion is that people who got the machine, seems to be satisfied about it. This is, if you are willing to wait a year or more for delivery. Also if you accept the fact they keep your money for a year.
Last remark, not quite happy with the reimbursement management, felt that they paid attention to me when making noise in trust pilot. Something they have to work on.

Vastaus yritykseltä MiniBrew
Good customer service but the shipping…
Good customer service but the shipping was late by 4 weeks and wasn’t shipped until after I contacted seller.

Vastaus yritykseltä MiniBrew
Minibrew was very helpful
After there was a small issue Minibrew did a very good job to solve it as soon as possible!

Vastaus yritykseltä MiniBrew
Shipping for the brew kit is $300.
It took 5 years to receive receive the minibrew and the shipping for the brew kit is about $300. So, the brew kit is about $25. With $300. Shipping? So, it is sitting in the box taking up space in my garage.

Vastaus yritykseltä MiniBrew
Product is excellent, service is crap
Right up front: The MiniBrew system is excellent!
I have meanwhile five kegs and brewd so far nearly 50 beers with them. No issues, now flaws, great beer, easy to handle. If you know how, you are able to tweak the brewing process to your likings.
However, I ordered one additional MiniBrew keg and it took 18 months for delivery. During the time I was told a few times, that the keg is now in stock and it will ship soon, but nothing happened.
And when it was finally shipped, it was shipped to my old address, which I changed in the MiniBrew order system twice and then, in addition I told the warehouse to be aware of the new address in a different e-mail, too. Did not work...
So, all in all, product is excellent, service is crap!
It's a great machine that makes…
It's a great machine that makes excellent beer. Customer service is responsive and top notch.

Vastaus yritykseltä MiniBrew

Vastaus yritykseltä MiniBrew
Correct handling of shipping costs…
Correct handling of shipping costs after shipping destination change.

Vastaus yritykseltä MiniBrew
WoW Again
Again, top service. MiniBrew takes more after-sales responsibility than other companies I know. They are always trying to find an answer or solution to the question.
That helps in trusting the product but thats not the reason why I bought a 3rd smartKeg. I just love to brew on the MB: maximum control resulting in quality beers with full creative options to design your own beers and learn from them. The smaller size keg (or brews up to 6L) seems a disadvantage but to me it is actually an opportunity to brew more often and diverse. With 3 smartkegs I can now easely compare 3 brews (brewed in the same s
day) changing the recepy only a bit and learn the effect of different yeast or temperature by few degrees and knowing all the rest is consistendly controled by MB. The MB may seem expensive at first glance but realise that the MB is very complete and dont need extras that add up as with a lot of other systems. And about the 6L: I brew in a city centre but only need 1m2 to ferment with 3 Kegs = 18L on my attic. And another 1m2 for storage. If you want (quantity) beer for a party: buy beer. If you want beer to your taste and liking, and learn from it: buy MiniBrew and start your journey! You can always show off with your quality MB beers at that party anyway...cheers

Vastaus yritykseltä MiniBrew

Vastaus yritykseltä MiniBrew
Great beer making platform
Great beer making platform. I will be using it for recipe development. Good quality of the materials.

Vastaus yritykseltä MiniBrew
quick response, great support
I had just a short question according shipping documents. Like every time contacting the MinBrew support Team, they replied very, very quick and competent, to answer any open issue. Nice Team and nice machine. I really like to create my own beers with equipment.

Vastaus yritykseltä MiniBrew
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.






