I am just starting my journey with MiniBrew, and so far, I have nothing but positive things to say. With this device, even someone with zero experience can brew real craft beer at home. The app gu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Me as some random brewer on a Saturday trying to start up the Minibrew and run ing into problems. Don't know what's going on, drafting an email to Minibrew support. Not even 5 minutes go by... Näytä lisää
Yritys on vastannut
I bought a MiniBrew Gen 3 in June, as a total newbie to brewing. Since purchasing it, I’ve been brewing my first beer, a stout. The device and app are perfect for beginners! I had a few smaller strugg... Näytä lisää
Yritys on vastannut
Nach über 2 Monaten warten und Unklarheiten über den Stand der Lieferung hab ich das Produkt nun erhalten. Obwohl ich direkt bei der Bestellung des Minibrews CRAFT GEN 3 Pro mehrere Brewpacks dazubes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MiniBrew is the first fully automatic beer brewing machine. Home beer brewing made easy. Simply use our ready-to-brew ingredient packs by renowned craft breweries from around the world.
Yhteystiedot
Atoomweg 63, 3542AA, Utrecht, Hollanti
- +31850602015
- hello@minibrew.io
- minibrew.io
4,1
Hyvä
291 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä MiniBrew
Hi Dan,
Thank you for your 5* review and we are happy to hear that you think are order system is fast.
If you should need our help in the future with anything please let us know and rest assured we are here to help you.
Cheers,
MiniBrew Support Team
Support is always responding when you…
Support is always responding when you need urgent help and the support is of the highest quality - they really know what they are doing :-)
MiniBrew "Peace of mind" Service is similar quality and outstanding - a faulty part is replaced with a new - without any tedious back and forth.
I love this Minibrew system and the service and the support.
24. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
Hi Per,
We are happy to hear that you are so satisfied.
If you need us with anything in the future rest assured we are here to help you out.
Cheers,
MiniBrew Support Team
Perfect support service in assistance…
Perfect support service in assistance and great post-sale attention.
22. toukokuuta 2023
Vastaus yritykseltä MiniBrew
Hi Raul,
Thank you so much for your kind words and we are happy to hear this.
In the future if you should need our help with anything rest assured we are here to help you.
Cheers,
MiniBrew Support Team
Great brewing experience
23. huhtikuuta 2023
Vastaus yritykseltä MiniBrew
Hi Sergio,
We are very happy to hear that!
If you need our help in the future please do not hesitate to contact us again.
Cheers,
MiniBrew Support Team
Vastaus yritykseltä MiniBrew
Hi Joao,
Great to hear you are satisfied with our service and our beer!
If you need our help with anything in the future we are here to help you out.
Cheers,
MiniBrew Support Team
Unique product
Unique product for brewing beers in your own home without any extra equipment. Good quality ingredients ("brewpacks") and easy to use. Fast shipping.
13. huhtikuuta 2023
Vastaus yritykseltä MiniBrew
Hi Jakob,
Thank you for your 5-star review.
We are happy to hear you are so satisfied with our products.
If you need our help with anything in the future we are here to help you out.
Cheers,
MiniBrew Support Team
Excellent service when products dont…
Excellent service when products dont work. Replacement offered, very nice and attention staff. I met the founder some years ago and seems as if his friendliness spills over to his staff. Minibrew is highly recommended.
7. toukokuuta 2023
Vastaus yritykseltä MiniBrew
Hi Jakob,
Thank you for your 5 star review and your kind words. We are happy to hear that you are so satisfied with our service and wanted to let you know that if you need our help in the future with anything we are here to assist you.
Cheers,
MiniBrew Support Team
Great service!
Great service when contacting regarding warranty!
4. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
HI Nils,
Thanks for great review. Should there be anything else you'd like Customer Support to help you with, you're always welcome to contact us.
Thanks for being part of our community!
Cheers
MiniBrew Support Team
Vastaus yritykseltä MiniBrew
Hi Kunde,
Thanks for the review. Awesome. Should there be anything else you'd like Customer Support to help you with, you're always welcome to contact us.
Thanks for being part of our community!
Cheers
MiniBrew Support Team
Everything was good
Everything was good, quick delivery, good packaging and amazing product
30. huhtikuuta 2023
Vastaus yritykseltä MiniBrew
Hi Riccardo,
Thanks for the great words.
Our goal is to make beer brewing easy and we're grateful about your experience. If anything is up, you can always email our customer support. We are here for you.
Cheers
MiniBrew Support Team
you've gone above and beyond
you've gone above and beyond! Appreciate what you've done to keep me brewing!
27. huhtikuuta 2023
Vastaus yritykseltä MiniBrew
Hi Paul,
Thanks for sharing the kind words.
Our goal is keep you on brewing no matter what. Our support team is here for you.
Cheers
MiniBrew Support Team
Best purchasable brewing device
Best purchasable brewing device! Unfortunately not so may brewing packages available.
20. huhtikuuta 2023
Vastaus yritykseltä MiniBrew
Hi Maximillian,
Thanks for letting us know you are enjoying brewing on the Minibrew.
Currently, we are offering 8 different packs out of 21 available. This week, we made an order to add another 7 unique brew packs bringing the total to 15. We are planning to replenish the rest after that. We will inform by email over new brew packs.
Cheers
Minibrew Support Team
Vastaus yritykseltä MiniBrew
Hi Chris,
Thanks for the nice words. We appreciated the kindness. If anything is up you can always sent us a message.
Cheers
Minibrew Support Team
Helped quickly for a within warranty…
Helped quickly for a within warranty hardware issue. Friendly and attentive service. New equipment dispatched within a week.
30. maaliskuuta 2023
Vastaus yritykseltä MiniBrew
Hi Gareth,
Thanks for the feedback. Our technical support was able to check the issue directly.
They came to conclusion that shipping a new keg was the fastest solution for the problem you described.
We hope lots of new brews will be made on this new Smart Keg.
Cheers
MiniBrew Support Team
Full replacement of malfunctioning SmartKeg!
My smartkeg wasn't able to cool to 5 degrees centigrade. I submitted a help request and just now received the message my current keg will be replaced, which is great.
Why not 5 stars? The response took a little time but then again, THIS outcome within 8 days from reporting the issue is fine with me :)
30. maaliskuuta 2023
Vastaus yritykseltä MiniBrew
Hi Remco,
Thanks for the honest review. It took bit longer as our service engineer investigated the issue first. During the investigation many logs were checked and internally the options were discussed.
After almost 1 week, we decided to replace the keg instead of offering a repair. We hope that the new keg gives many new brews.
Cheers
MiniBrew Support Team
Just love my little kit,
Just love my little kit,
To fully appreciate this wonderful build is to go with the PRO-setup and unleash your inner brewer.
Its compact and easy to use, on +30 brews so far.
Add to this an active Facebook community of users with different experiences and always there to support.
28. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
Hi Joakim,
Thanks for the review. It's great to hear you brewed 30+ different beers and really enjoy the MiniBrew and our support team. We and our users are always there for you.
We see many users as well switching from regular membership to a PRO to unleash their inner brewer and come up with amazing recipes and styles we have never seen before.
Looking forward seeing the next 30+ brews.
Cheers
MiniBrew Support Team
The amazing brew system for apartment
The amazing brew system for apartment
I had been researching for brew system since 2018. Checked most known names, but there was a blocker for me. They all took too much space and produced too much volume which is unneeded for my brew experiments. Then I found this startup which offered the perfect set - 3 kegs which used as kettle and tanks with only 5.5l of ready product. So each time when I fail to make something there was little sorrow to dump "unsuccessful" idea. later with time I appreciated ability to do a pressure fermentation and absence of transferring beer from one keg to another
23. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
Hi Serhii,
Thanks for the review and laying down the reasons why you bought MiniBrew.
It reminds me of the story our founders shared internally. They founded Minibrew as there was no compact appliance to make in an easy way beer. One vessel that offers brewing and controlled fermentation. Ideally for experimenting as you mentioned.
Looking forward to the recipes you will make in the future.
Cheers
MiniBrew Support Team
Quick, solution oriented support!
Quick, solution oriented support!
When you have issues. You'd like to be met in a friendly manner and with the attitude that WE WILL solve your issue.
Minibrew check all the needed boxes.
I'm very pleased with the support I get.
20. maaliskuuta 2023
Vastaus yritykseltä MiniBrew
Hi Mikael,
Thanks for the review. Our support team is there for you. Whatever the case might be, we want to ensure brewing is easy and you are able to produce fantastic beers. Hopefully we can meet at the beer festival that’s in April ‘23.
Cheers
Minibrew Support Team
You won't regret it if you love beer
Superb piece of kit. Took me from never had brewed to owning a small brewery in three years. Produces absolute top class craft beer. I must have brewed 100+ beers on my four legs and it's the easiest machine to experiment without guilt if it doesn't work out. I don't know how any brewer doesn't have one. Top work
1. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
Hi Glenn,
Thanks for the review and sharing your experience. Incredible journey. We'er impressed by the amount of beers you made in just 3 years.
Cheers
MiniBrew Support Team
Love my MiniBrew… makes a complex…
Love my MiniBrew… makes a complex process easy and painless.
18. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MiniBrew
Hi Paul,
Thanks for the review. We are happy to hear that you are enthousiastic about MiniBrew. Keep on brewing.
Cheers
MiniBrew Support Team
Trustpilot-kokemus
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