10 of us went for my birthday meal on 27/09/26 We sat down at 16:45 (time booked) and our main meal arrived at 19:45 !!! My 4yr old grandson was so upset having to wait so long, he had to go home... Näytä lisää
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Visited the Millar and Carter steakhouse in Kings Langley for a late lunch on Sunday 13th September with my cousin. Sally was our waitress and she was friendly, helpful and attentive. We had a divine... Näytä lisää
Sheffield restaurant... arrived early to be met by Amy who seated us immediately. Was extremely polite, friendly and enquired if we were celebrating anything? It was my birthday and my Sons promotion... Näytä lisää
They won’t stop emailing me with marketing emails after a visit. It’s becoming very annoying. There seems no way to unsubscribe. And no way to contact them to ask them to stop.
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Not a very nice experience
We. Went out for a meal first time this year previous meals were very good at miller and carter Northampton, we ordered drinks they arrived when we had started our starters , I ordered 8oz sirloin with Beef dripping sauce which I struggled to finish, we could not manage a dessert But we had to pay full price off the menu when we ordered mid week saver , after going home 2 hours later I was really poorly with a bad stomach, this lasted Two days I submitted to them what had happened but no reply, I will not chance going there again ,
Went to the Albert Dock in Liverpool
Went to the Albert Dock in Liverpool, terrible service and also when you order a pint of beer you get about 90% of the glass full, we have eaten at lots of miller and carter's and they have all been fine this one I would definitely give a miss.
Only my cocktail was good
Only my cocktail was good. First they took an hour and a half to serve us and the food was horrible and everyone around us was saying the same things. The waitress was talking so much that she couldn’t understand what we were saying. Definitely I don’t recommend this steakhouse. Location :Poulton-le-Fylde
Terrible staff ,awful visit
Hubby and I decided to visit the Rayleigh branch for a special lunch. What a shame we never got to eat anything! It started with us standing for ages for a staff member to show us a table even though a member was there when we walked in but just looked at us and walked off. I had to go around to the bar to find someone however they were all too busy chatting. Whilst we waited the woman who walked off had happily left paperwork, a spread sheet showing what the daily and weekly targets were. It was a large amount but with customer service so poor I don't think the figures will be met .Finally a lady came to show us to a table. It was very hot and stuffy ,not sure if there was Air con but it certainly wasn't on . When we ordered a drink she said there was no ice but the drink would be cold ! Well, that was it why did they not have ice on the hottest days on record. So we cancelled the order and left. Will never go back and its sad as it is local however we will travel the Chelmsford who always give fabulous service.
We had such a lovely evening
We had such a lovely evening, and a huge part of that was thanks to our server Apostolos. He was incredibly friendly, welcoming, and had a great sense of humour. He made us laugh throughout the evening and really helped create such a fun atmosphere. He went above and beyond to make sure we had a fantastic time, and his positive attitude really stood out. Thank you for making our night so enjoyable.
Disappointing
Lovely polite staff Food excellent Very slow service Enjoyed our family gathering However spoilt by been asked to vacate our table due to another booking Not done politely or offered alternative seating We were a quiet not rowdy and had spent a lot of money Will not be returning
Trash
Didn't have either T-bone or Cote de boeuf at 7pm on a Friday night. Couldn't make several cocktails as they didn't have the right ingredients. No horseradish. This is not a serious restaurant, spend your money elsewhere. Utter crap.
General basic expectations
Pre booking 2 days early we were told no availability at that time, which was fine so arranged an earlier reservation. The restaurant was practically empty when we arrived and the same on leaving. The staff were amazing you couldn’t fault them at all.
From arriving our order was taken within 15 mins but nearly 40 mins later our drinks arrived. We ordered and food came not long after which was great. I had numerous options I could choose as a side with my steak and ordered the rocket and tomato salad. My meal arrived and nothing was said from server, so started eating my meal. Then I realised my rocket salad had no rocket just lettuce and tomato.
I chose that salad wanting rocket not lettuce so ask if I could get the salad ordered. It wasn’t a problem it was going to be brought over straight away only to be told they have no rocket.
Having none is fine but I should have been told and asked if I would like another option for my side!
I won’t go back.
Disappointed
Understaffed
Understaffed, no one took any of our drink order when we arrive to our table. food was cold, had to ask the waiter to order our drinks
Booked in at the M5 Junction 25…
Booked in at the M5 Junction 25 Taunton restaurant site for a birthday party of 10.
Having had a look at the menus was expecting a very good night as the menu look professional and well presented, very sadly looks are definitely not everything.
The service was exceptionally slow, I must add given the lack off staffing this was not a surprise. The food arrived undercooked when it eventually arrived, after making a complaint we had a profusion of apologies and excuses from the staff.
In the end of a very poor night we did receive a discount for poor service and less than average food.
Will we come again? I definitely think not.
Extremely overpriced for extremely poor food and service, shameful.
PB
As a piece of advice, you cannot run a food established on the cheap by cutting out the staffing, or employing staff who no not what they are doing.
Just common sense!
We attended miller and Carter Stevenage…
We attended miller and Carter Stevenage on a whim and as always the food was incredible. Our waiter Mel was very courteous and patient with our indecisive family. When questioning an error on the bill due to a till error, staff were very quick to resolve the issue and apologise. We will visit again shortly.
First visit 5 stars
Just moved back to the Southside. What a Fabulous meal we had last night - the food was really good, as was my red wine recommended by our very attentive waiter Graham. Graham is a credit to your business …he was so aware of everyone and what was needed, he was excellent! Thank you , we will be back!
Lovely food lovely service .Just one…
Lovely food lovely service .Just one criticism I have been teetotal for 6 years .I ordered the peppercorn sauce luckily tasted it first before putting on my food it had alcohol in it it should be made clear or the staff inform you .I checked when I got home on ingredients and it does contain congac or brandy .
Went to the Newbury Park restaurant on…
Went to the Newbury Park restaurant on Sunday 26th July. We had delicious food, everything was excellent. The service was fantastic, we had a chap called Ellis look after us. He was absolutely brilliant, nothing was too much trouble, he made our visit a memorable one, we even had the manager check if everything was to our satisfaction, this makes the dining experience special. Excellent few hours with close friends made a very happy memory.
Haywards Heath, we'll definitely be back.
Haywards Heath branch for a mid week lunch. Table of 12 ladies. We were all looked after by Billy. Service was excellent and a great choice from the set menu. Can recommend the veggie burger but the steaks were all cooked to perfection. We will definitely be back.
This is definitely my Favourite Steak…
This is definitely my Favourite Steak Restaurant with a Lunch offer extending to 4pm. Great well informed Staff with a Fantastic Menu....I take this Restaurant over the Ivy in Leeds. Do yourself a favour and check it out. Oh and btw I am wearing Shorts in this Hot Weather but I am Clean and Tidy and Smell Good. Use Common Sense. My Server today is Katie who is really Friendly, informed and efficient.
won’t rush back, very average
bristol branch on church green is in a lovely hotel. it was busy because of graduation season. there was 2 waiters working really hard. the meal was average. was not impressed as asked for potatoes with no butter, waiter came back and said the chef was unable to do this! not the
poor young waiters fault but won’t rush back as only had half a meal and there is better steak restaurants around!
We had a lovely lady who advised us…
We had a lovely lady who advised us during our very 1st visit.
She was knowledgeable and talked us through the ordering process
Her name was Wez and she was lovely, friendly and patient.
The food was AMAZING we really enjoyed it
The STEAK IS AWFUL
The STEAK IS AWFUL, FULL OF GRISEL, INEDIBLE.....TOTAL WASTE OF MONEY.
Overcooked fillet steak
Overcooked fillet steak, replaced with a slightly less overcooked steak. Fries drenched in salt, onion loaf looked and tasted like it was a few days old! What’s happened to this once our favourite place to visit but not any longer. I can cook a better meal myself for a fraction of their prices. The meal was to celebrate my birthday but we were very disappointed.. we visited the Cheshire Oaks branch
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