Miles & Barr - Herne BayArvostelua 

We were impressed with Melissa Scarsbrook's assistance from the start of the sales progression service at M&B.

She made first contact and provided regular updates without the need to chase her - a rarity these days in our long experience of buying and selling houses.

Melissa also acted as an effective channel of communication with the other side which really helped us plan our move.

Every estate agency needs a Melissa! 👏

From the first meeting with Harvey we were constantly updated with how our everything was going.
Unfortunately the market changed and after it being explained to us it was necessary to reduce the sale price.
Once this was done the interest was immediately there.
We decided to go with the solicitors who Miles and Barr recommended and can’t fault Boys and Maughan
Once sale agreed we had a dedicated contact in Melissa who was the go between for all parties and kept us updated. This made a huge difference to know that things were progressing behind the scenes.
They may not be the cheapest estate agents but you get what you pay for and this was a very smooth service which we would recommend.

Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.

The whole team was fantastic at assisting us with our purchase. We initially dealt with Joe and Maddy at the start of the process who were very helpful and accommodating. Once the transaction had progressed we dealt mainly with Melissa, who I may add is a star! She kept us informed the whole way through. Updated us consistently, we never had to chase or query nothing and she was always on the other end of the phone to answer any questions we had. This was our first time dealing with Miles and Barr and certainly won’t be the last!

Thank you for your helpful assistance in the successful purchase of our property.
All dealings were dealt with in a courteous and professional manner .
As a result the whole process progressed smoothly.
We would not hesitate to use your services again.
Many thanks.

Miles and Barr have been extremely helpful from the valuation through to the sale of my bungalow. They have keep me updated at every stage of the process and I have been very happy with the services from the team in branch and Melissa Scarsbrook the Senior Sales Progressor.

We were very happy with the whole team at the Miles & Barr branch in Herne Bay.
From the initial contact with Joe for the valuation and the marketing of our property, to the sales team, Ruben,Harvey, Alex and Bobbie.
When we needed to contact the office Maddie was always on the other end of the phone to help with any questions we had regarding viewings etc..
Once we had a buyer, we were kept up to date with how things were progressing by Millisa.

I feel it was OK, glad to see I was included in all correspondence and not just sent to my sister, this made me feel involved in what has been a sad situation

Miles and Barr have been looking after my flat for more years than I can remember and they have always been thorough and very helpful. Latterly, Abigail Burch has managed an unusual situation with great efficiency. I am very grateful for that.

We have been truly blessed with having Melissa Scarsbrook by our side during the whole selling process..she has been nothing but courteous, professional and informative..she has been a wonderful kingpin ,queenpin?? during the trials encountered during the weeks of processing the sale of our lovely dad's property...
Miles and Barr have been extremely helpful and supportive throughout the whole process too...

Selling a property is often a fraught experience. At the moment, there's a rise in gazundering and I had buyers who tried this with me. There's little estate agents can do about this, but Charlotte Silk who was my regular point of contact and arranged the initial agreement of sale, and Nadine Roberts who was my post-agreement contact really went out to bat for me. Charlotte excelled at negotiations and genuinely came across as interested in getting me the best price and protecting my interests (unlike experiences I've had with different agencies in the past). Nadine was brilliant at chasing up slow solicitors and making sure everything went ahead as smoothly as possible in the circumstances. She was responsible for making sure the date of completion didn't slip when it would have cost me both money and lost me an opportunity with a property purchase I was making abroad. I recommend Miles and Barr and give special thanks to the ladies who had my back.

Mel has been fantastic. She always keeps us updated and has worked so hard for us. We really treasure her being part of the team

Had a very pleasant experience. Melissa was amazing very knowledgeable, kind, polite and helpful.

Melissa from the Herne Bay branch was extremely helpful during the process, timely response and dealings with agents in the past it was a breath of fresh air! James.

I have had quite alot of dealing with Miles & Barr of recent, Melissa Scarsbrook is our sales progressor for our purchase and she has been extremely helpful throughout the process, she been very easy to reach and is more than happy to help with any enquiries we have had. Unfortunately our first property purchase could not go ahead, but our second purchase is going very well and so weve had quite alot of communications with Mel over this time, who has helped us every step of the way .

Miles & Barr, Herne Bay have been a great Company to work with, we received excellent customer service. All the staff are polite, friendly and professional. We would like to give credit to Melissa who worked very hard to get our purchase over the line when it got difficult towards the end of the sale, she is a great asset to your Company. We would definitely recommend Miles & Barr, Herne Bay. Keith & Ann

This will be the 3rd time we have trusted Miles and Barr to sell our property over the years. Each time that have been so professional and helpful at every stage guiding us through the process of buying and selling . This time we started with our valuation with Alex Munn he is a great communicator straight speaking and able to explain how he had come to his valuation giving you a good insight on an achievable price rather than perhaps have to make several price adjustments. We also viewed several properties with a lovely young man Bobby. He is really a credit to the company. He is so patient letting us take our time to view without feeling time pressure and sharing his knowledge of the property and the local area. Back at the office Maddie is busy working behind the scene forwarding those important offers always finding time to chat giving you the best advise. As we said 3rd time we have used their services and would happily recommend to any one in fact we feel they get better each time we have used them if that is possible! Certainly the stand out agent for Herne Bay

Mel worked hard to progress our sale and purchase with excellent communication and focused forward movement without stress.

The team at Miles & Barr went above and beyond to sell my flat. They’ve always been positive, proactive and hugely supportive.
Particular thanks to Melissa Scarsbrook for progressing my sale through all the challenges with positivity, drive and a friendly and supportive attitude.

Really happy with Miles & Barr from start to finish and Melissa Scarsbrook the sales Progressor has been a massive help and support and has been great in communication and advice and really gone above and beyond with helping us, thank you!!!

Would definitely use you again in the future!