Metro Prepaid Arvostelua 2 154

Nice work Justin

I am a property manager and had an issue with a meter for a vulnerable tenant of minewho was getting worked up by a red flashing light on her meter.

I first called and was met with a rude member of the team who eventually hung up on me. However, Justin answered when I called back and was very helpful from the beginning. As soon as he asked for my meter number, I knew he cared to do his job accurately and hastily regarding the situation for my tenant. He checked everything thoroughly and I was satisfied with the service knowing I can call and eventually get the assistance needed when necessary. Thanks Justin!

Most of metro meter agents are very good but the service faqeeah gave it was exceptional she was very helpful and knowledgeable.Thanks for your help faqeeah👍👍👍👍

Khabane and Matthew were very helpful for my registration. I recommend them.
It is a new experience for me with this company.
Thank you very much.
Stephen

Very happy with the prompt customer service. I often need to contact them for meter info etc. and they always respond quickly. I recently spoke to Khabane who was very helpful in finding the solution to my issue.

Matthew was quick to respond and assist me with my question.

Just want to say a massive thank you to David today he has been so patient and understanding, he has helped me with everything i need. If he is not a supervisor or manager he should be he is a brilliant asset to Metro, again thank you David for your patience and understanding

Absolutely disgusted in this company . Landlord's us these companies because they are just as bad . Example buy electric from payment, pay by phone , Opayo by Elavon or PayPal get charged and fee so £20.00 won't give you that amount it'll give you say £17.00 after they take their fee . Also checkout the charge per kw (that'll interest you) . Once again the poor hardworking people are punished by a multi international company using outside customer service assistants. Disgusting how you get away it .

The team is always being helpful, specially today Matthew & Ncumisa N both helped promptly.

Fantastic Service from David R.

Quick easy service on WhatsApp by Ncumisa

I was having issue for the top up and I did contacted help line so many times but finally I was connected to Justin he remained on the call to make sure I don’t get confused and with that it was really helpful thank you Justin! Really appreciate your help

Got temper message on metro meter spoke to customer service really helpful and guide me through really polite and professional manner thanks metro team 👍

My agent who delt with my request was quick polite and very helpful my agents was ncumisa very well pleased massive thank you to Ncumisa

Friendly .. educated .. well spoken English

Excellent service, management and attention from agent Zainu via WhatsApp, Thank.

Justin, was so very helpful.

He appreciated my geographical position &overcame my issue.

He was patient and awaited my gathering of the necessary data, then provided ne with everything I needed, thank you.

Kind regards Gary Abela

I was dealt with by Matthew in a very efficient and informative way.
He responded to my emails instantly.
My problem was sorted quickly, even though it was the Easter holiday weekend.
Very satisfied with the service.