Metro Prepaid Arvostelua 2 154

Great help getting my code back.

This is not the first time I have received excellent service from Metro. Every time I contact them as a landlord, their customer service advisors go above and beyond to assist me.

Today, Mr. Khabane Matlali, like many of his colleagues, assisted me with patience, professionalism, and genuine care. I am truly grateful for the outstanding support provided. Highly recommended.

Ncumisa was fast, professional and helpful. Helped me straight away eith everything I needed. Thank you

Expensive to use! I had a total of £40 on my meter last Saturday and today it is £27 ( Saturday 16th May ) I live in a studio flat on my own!!!

David today has been most helpful. Very polite and knowledgable. Sorted my problem straight away. Good people good company.

Khabane was of great assistance to my enquiry! Thank you for your assistance Khabane xx

Very bad experience. Might be great for landlords but for tenants it is a nightmare. For a small studio winter i was paying 250 not having the heating on all the time. I even tried 3 different heaters that should be efficient. The light was also flashing red on it constantly, i called in a few times then just gave up as the suport was not enough. This is one of those greedy companies that is better for landlords but doesn't care much about the tenants.

I spoke to KHABANE, good service I received.

wasn't sure what to expect i thought it would be all about the landlord but it was great i was listened to.and the customer service person was great i now have the pre pay bar code on my phone which is a big help

Spoke with Matthew, he was very helpful and answered all I needed to know very kindly.

Matt was very helpful and dealt with my request in a proffesional and timely manner.

Very helpful. Always available on the phone.
Served by zaakirah

It was swift and excellent experience with Mathew tonight. Thanks

I was helped promptly and issue was solved! The lady (Alicia)treated me nice and all went smoothly!

Great solution and customer care support and quickly responded and fixed the issue thank you great team and best officer i have spoken today

Justin was extremely helpful and efficient. He very quickly found the information that I needed and said that if there were any further issues to come back to him. Great customer service.

I spoke to Justin and everything was very easy very straightforward great experience

Through WhatsApp I chatted to John and he was very helpful plus he knew what I wanted before asking him more questions. Thanks John excellent service and all the best

I would like to thank Emmanuel for his patience, support and for being a human who cares and help people thank you very much sir

It was a satisfactory experience tbh!