I've had my product just over 12 months and it's started making an awful screeching sound. It doesn't sound safe to use. I don't use it often, as I also use razors, so it's probably been used 6 times... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Buying and shipping the trimmer was smooth and easy, unfortunately mine had malfunction and stopped working. I contacted an agent (Francisco) who reviewed my claim, they touched base and had another t... Näytä lisää
Yritys on vastannut
I purchased a Meridian razor and believed that I was missing a part listed in the instruction manual. I sent an email and in less than 24 hours I received an informative and professional response a... Näytä lisää
Yritys on vastannut
I ordered a trimmer and it came without some of the items listed in the "what's in the box". The customer service was quick and efficient. I returned the trimmer because it just didn't work for me, ag... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
High-quality grooming tools designed with you in mind...
Yhteystiedot
3,6
Keskitasoinen
658 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Meridian Grooming
Hi Christina,
Thank you for sharing your feedback! We're thrilled to hear that you're enjoying using our product.
Thank you for giving Meridian a try!
Best,
Team Meridian
A nice product at a nice price
The Slimmer Trimmer - SKY colour (sooo yummy) is a nice , well priced, compact trimmer with a light and a usb-c port for charging.
Shopping experience with Meridian was totally positive.
30. kesäkuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Andrii,
Thank you for sharing your feedback.
We're thrilled to hear you're enjoying your Slimmer Trimmer in SKY colour. It's great to know the compact design, built-in light, and USB-C charging are working well for you.
We're also really happy to hear your shopping experience with Meridian was a positive one. We appreciate your support and hope the trimmer keeps things smooth and simple for you!
Best,
Team Meridian
Works exactly as advertised
The product just works exactly as advertised. Comfortable to use, no nicks, the light feature is really great, and the size (slimmer trimmer) was better than the usual bulky machines.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Eshell,
Thank you for leaving a review.
We're thrilled to hear that the Trimmer is working exactly as advertised and that you’re enjoying the comfort, the light feature, and the slimmer design. It’s great to know it’s making a difference in your grooming routine.
Thank you for giving Meridian a try!
Best,
Team Meridian
The chat bot was short and efficient
The chat bot was short and efficient. The human response later on was quick and professional. The resolution was excellent. Nothing but good words on the experience.
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Ophir,
Thank you for your feedback.
At Meridian, we're delighted to know that you're satisfied with the support we’ve provided. Our team members are committed to offering the best service possible, consistently going above and beyond for our customers!
We appreciate you giving Meridian a try.
Best,
Team Meridian
Taken advantage of
Taken advantage of, please avoid this company, they will tie you into subscription with hidden charges - products seem reasonably priced at first - but they are very expensive after add ons. Don't end up out of pocket and conned like me
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi James,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Customers who choose the option that provides them with a special discount price will automatically be subscribed and charged for their renewal orders. Information about the subscription is displayed throughout the checkout process, before any shipping or payment details are entered.
Our subscriptions are fully flexible and can be canceled at any time by logging into your account or by contacting our customer support team. However, we understand that this may have been sometimes overlooked or misunderstood.
Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
Really unfortunate experience
Really unfortunate experience - this brand steals money from you after purchasing the product with hidden charges - such as shame - the products are great - but they're such a greedy company - buy beware
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Gabriel,
Thank you for leaving a review. We're sorry to hear that you had a negative experience.
Please rest assured that we do not have any hidden charges. If a customer is ever charged for something they did not purchase, we take it very seriously and will thoroughly investigate and resolve the issue as soon as our support team is contacted. This is not the experience we want for our customers, and we will share this feedback with our team to help us continue improving the overall user experience.
We want to make sure we can assist you accordingly, and have reached out to you via Trustpilot to request additional information that will allow us to locate your Meridian account and inquiry. We await your response and look forward to assisting you.
Best,
Team Meridian
Terrible scam.
Terrible scam.
DO NOT BUY FROM MERIDIAN - they add extra charges to your subscriptions which they do not state at the beginning - they also make it very difficult to cancel subscriptions.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Jonathan,
Thank you for leaving a review. We're sorry to hear that you had a negative experience.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select the subscription option, which provides them with a special price for our products. The information regarding the subscription is displayed throughout the checkout process before any shipping or payment information is entered. Our subscriptions are flexible and can be cancelled anytime through the customer's account or by contacting our customer support team.
We apologize if the cancellation process was not as straightforward as you expected. Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
While I did not like the product
While I did not like the product, and the return process is complicated since they don’t provide return labels and you have to pay out of your pocket for shipping, still the customer service was great very helpful and fast response
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Veronika,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with our product and return process did not meet your expectations. However, we're glad that our team members were able to assist and that your concern has been resolved quickly.
We strive to provide our customers with high-quality grooming products and a seamless overall experience. We appreciate you bringing these issues to our attention, as it allows us to identify areas for improvement.
Thank you for giving Meridian a try!
Best,
Team Meridian
ESTAFADORES PROFESIONALES
Cuidado! Operan como estafadores. Te suscribes sin darte cuenta al comprar sus productos. Y después, a los dos meses, te llega un cobro de +60€ con una simple crema y un recambio. Está claramente diseñado así para que la gente pique el anzuelo. Estafadores profesionales.
Pd.: Me dedico al sector de la experiencia de consumidor. Y esta empresa sabe perfectamente que intentan llevar a engaño a sus clientes. En diseño de experiencia de usuario se le llama “dark pattern” y ellos lo utilizan para ganar dinero a costa de estafar a sus clientes. Intenté cancelar el pedido en cuanto que me di cuenta y no le lo permitieron.
ESTAFADORES!!!!
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
*Tenga en cuenta que nuestra respuesta se redactó en inglés y luego se tradujo al español mediante un traductor en línea. Nos disculpamos de antemano por cualquier error que pueda haberse perdido en la traducción.*
Hola Diego:
Gracias por compartir tus comentarios. Lamentamos tu experiencia con el servicio de suscripción.
En Meridian, nos esforzamos por ofrecer un modelo de suscripción transparente y sencillo que permita a nuestros clientes adquirir nuestros productos con descuento. Tenga en cuenta que nuestros clientes se suscriben automáticamente y se les cobra la renovación de su suscripción si seleccionan uno de nuestros productos a un precio especial.
Nuestras suscripciones son totalmente flexibles y se pueden cancelar en cualquier momento. Sin embargo, reconocemos que esta información a veces puede pasarse por alto o malinterpretarse.
Compartiremos tus comentarios con nuestro equipo para ayudarnos a mejorar nuestros procesos y la experiencia general del usuario.
Saludos cordiales,
Equipo Meridian
Vastaus yritykseltä Meridian Grooming
Hi Scott,
Thank you for leaving a review. We're glad to hear you had a pleasant experience.
Thank you for giving Meridian a try!
Best,
Team Meridian
Meridian grooming is the worst
Meridian grooming is a scam. They sign you up for a subscription that's buried so deep in the fine print you'll never see it. They lied about shipping mine after I tried to cancel (the tracking number was null) and then offered to send a 'free replacement'. $77 for two products that will give you hives. The razor wouldn't hold a charge straight out of the box and the customer service is terrible. I would never order from them again.
29. toukokuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Brianne,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the subscription service.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select the subscription option, which provides them with a special price for our products. The information regarding the subscription is displayed throughout the checkout process before any shipping or payment information is entered.
We're sorry that you had issues charging your Trimmer and that you weren't pleased with the assistance provided. This is not the kind of experience we want for our customers, and we truly appreciate you bringing this to our attention.
Your feedback will be shared with our team to help us improve our product and the overall user experience for everyone.
Best,
Team Meridian
The best of the best of the best…
The best of the best of the best lawnmower in the world, without a doubt!!! Thank you so much 😍
24. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Allan,
Thank you for taking the time to share your feedback. We're thrilled you're pleased with our Trimmer and find it the best on the market.
We appreciate you giving Meridian a try!
Best,
Team Meridian
Overpriced rubbish but pretty
Overpriced trimmer barely cuts hairs without the guard, doubt you’d ever use the guards. I should have looked at these reviews more closely! However, it’s probably ok for more masculine folks wanting a trim - I didn’t expect it to be as good as a razor but did expect better than this.
I got the Premium one in the quiz, so paid about £20 extra than normal, but there’s no difference! I can’t see a travel lock and a USB C isn’t important on a product that’s battery lasts so long. Bit of a con, I’d assumed it was the best one but that is the Plus one, which is misleading naming!!
Also there was a product missing from my order - a replacement blade. Everything else was covered in big plastic packets, even the small brush you use to clean your razor. Not environmentally sustainable.
The instruction book is tiny and I’d expect more for an electronic item so seems a bit dodgy. It doesn’t look very protected from wet in the shower either.
Plus: it arrived quickly, I got a refund for the missing item instantly, and looks like there’s a 30 day test period.
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Louise,
Thank you for taking the time to leave a review.
We are sorry to hear that you are not satisfied with the performance of our Trimmer Premium. Our Trimmer is designed to provide a barely-there look when used without the guard (guide comb). It doesn't give a close shave like a razor, but it is a safer option that provides a comfortable and enjoyable experience while avoiding nicks, tugs, and ingrown hairs.
Our team values your feedback regarding the travel lock, USB-C charging option, and battery life, as it helps us identify areas for improvement in our devices.
We don't want our customers to have any problems getting replacement blades or any items from their order, and we really appreciate you bringing this to the attention of our customer support team. We're glad our team was able to resolve this issue.
Thank you for your feedback. We have forwarded it to our teams in an effort to improve our products and our customers’ experience continuously.
Best,
Team Meridian
I found the products super quality and…
I found the products super quality and excellent customer care:
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Michael,
Thank you for taking the time to leave a review.
We're thrilled to hear that you're satisfied with the quality of our products and the service provided by our customer support.
We appreciate you giving Meridian a try!
Best,
Team Meridian
I had an issue with charging my…
I had an issue with charging my product. A full replacement is in its way. Great prompt customer service can't fault.
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Sarah,
Thank you for your feedback.
While we're sorry to hear you had issues with your device, we're happy that our customer support team has promptly resolved this situation. Our team is dedicated to providing the best possible service, always going above and beyond for our customers!
We appreciate you giving Meridian a try!
Best,
Team Meridian
The entire experience of shipping the…
The entire experience of shipping the product and handling the order is pathetic and disheartening. It’s funny that I don’t get response from your support team regarding the order to my emails but an immediate response to my review. So, your priorities are clear. Good ? By the way yet to receive my order.
28. huhtikuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Nomadic,
Thank you for leaving a review. We're sorry you had a negative experience.
At Meridian, we strive to provide seamless service, and we're sorry to hear that you were not pleased with the handling and shipping of your order. This is not the standard we wish to uphold, and we are committed to improving our customer experience.
Your feedback is highly appreciated and has been forwarded to our teams. We strive for continuous improvement and hope to serve you better in the future.
Best,
Team Meridian
Another subscription con!
Another subscription con!
Along with many other customers who ordered i was unaware that I had been tied into some subscription. Which it doesn't clarify when you place the order.
2 months later I was charged 55€ for 2 products ( never worth that money)
I immediately emailed asking to cancel subscription and order as I didn't want it. They said they wouldn't be able to as it was already being prepared.... that's a lie as it took 2-3 more days to get an email to say it had been dispatched. Inefficient service.
I then had to cover the costs of return. 14€ to return to extremely over priced products.
Never again.
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Naomi,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
At Meridian, we strive to provide a transparent and straightforward subscription model that allows our customers to purchase our products at a discounted rate.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select one of our trimmers for a special price. The information regarding the subscription is displayed throughout the checkout process before any shipping or payment information is entered.
When an order is placed in accordance with a scheduled renewal date for an active subscription, our warehouse teams work as quickly as possible to process orders to ensure timely delivery. Because of this, we cannot guarantee cancellations or accommodate change requests for an order due to our logistics process. We understand that some of our customers may overlook our renewal terms and their ability to delay, edit, and cancel a subscription prior to its scheduled renewal. In these cases, we would always be happy to issue a full refund on any unopened and unused full-sized orders that our customers choose to return in accordance with our Return Policy.
We value your feedback as it helps us enhance our services. It will be shared with our team since our goal is to ensure that customers are fully aware of the subscription terms before finalizing their order.
Best,
Team Meridian
De skrev mig op som abonnent uden at…
De skrev mig op som abonnent uden at advisere om det. Så sendte dig mig ting, jeg ikke ville have. Da jeg ville returnere påstod de, at jeg sendte til det forkerte varehus og derfor kun ville give mig 50 pct. refund, selvom jeg lige havde brugt 211 kr. hos PostNord på at returere. Elendig service og bondefangeri.
28. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
*Bemærk venligst, at vores svar blev skrevet på engelsk og derefter oversat til dansk ved hjælp af en online oversætter. Vi undskylder på forhånd for eventuelle tab i oversættelsen.*
Hej Frederik,
Tak for din feedback. Vi er kede af at høre om din oplevelse med abonnementstjenesten.
Vær opmærksom på, at vores kunder automatisk abonnerer og bliver opkrævet for fornyelse af deres abonnement, hvis de vælger abonnementsmuligheden, hvilket giver dem en specialpris på vores produkter. Oplysningerne om abonnementet vises under hele kassen, før der indtastes forsendelses- eller betalingsoplysninger.
Når en ordre er blevet returneret til den forkerte adresse, kan vi i henhold til vores politik ikke udstede en fuld refusion, da vi ikke kan verificere den returnerede ordre. Vi beklager den ulejlighed, dette måtte have forårsaget dig.
Din feedback vil blive delt med vores team for at hjælpe os med at forbedre vores processer og den samlede brugeroplevelse for alle.
Med venlig hilsen,
Team Meridian
Excellent costumer service
Excellent costumer service, answering and dealing with my questions promptly and efficiently. Very professional, clear and helpful. Got back to me to check if everything was ok. Very very impressed. I have not yet received the product - a slimmer trimmer. Will review here once I tried it.
20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Teresa,
Thank you for sharing your review.
We're thrilled to know that our members could help address your concerns and that you are satisfied with the assistance you received. They are committed to delivering the best possible service, always going above and beyond for our customers!
Please know that we’re here for your best look ever!
Best,
Team Meridian
Subscription issues
CS support was clear and factual, however - I’m extremely unhappy with the lack of communication prior to the subscription order being dispatched. There was no warning email or reminder, and I didn’t need the items at this time. Despite cancelling within 20 minutes of receiving the email notification, the order was still processed and sent out.
To make matters worse, if I want to return the items, I’m expected to cover the return shipping costs. This feels unfair.
Many other subscriptions give a fair warning so that things can be tailored.
I’m very dissatisfied with how this has been handled.
22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Zena,
Thank you for sharing your feedback.
While we're glad that you are pleased with the communication you had with our customer support team, we're sorry to hear about your recent experience with the subscription service.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select the subscription option, which provides them with a special price for our products. Throughout the checkout process, we display details about the subscription before any shipping or payment information is entered.
When an order is placed based on a scheduled renewal date for an active subscription, our warehouse teams work diligently to process orders, ensuring your items arrive on time. Due to the efficiency of our logistics process, we can't guarantee cancellations or changes for an order. However, we understand that some of our customers may overlook our renewal terms and their ability to delay, edit, and cancel a subscription prior to its scheduled renewal. In such instances, we're more than happy to issue a full refund for any unopened and unused full-sized orders returned in line with our Return Policy.
Many of our customers love signing up for our subscription service because it allows them to effortlessly manage their grooming products without the hassle. By choosing the subscription option, they can enjoy a "set it and forget it" experience, making their grooming routine smooth and stress-free. While we don't currently have a reminder feature in place, please know that your feedback will help us continue to enhance our communication, services, and the overall user experience for everyone.
Thank you for giving Meridian a try!
Best,
Team Meridian
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.