I've had my product just over 12 months and it's started making an awful screeching sound. It doesn't sound safe to use. I don't use it often, as I also use razors, so it's probably been used 6 times... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Buying and shipping the trimmer was smooth and easy, unfortunately mine had malfunction and stopped working. I contacted an agent (Francisco) who reviewed my claim, they touched base and had another t... Näytä lisää
Yritys on vastannut
I purchased a Meridian razor and believed that I was missing a part listed in the instruction manual. I sent an email and in less than 24 hours I received an informative and professional response a... Näytä lisää
Yritys on vastannut
I ordered a trimmer and it came without some of the items listed in the "what's in the box". The customer service was quick and efficient. I returned the trimmer because it just didn't work for me, ag... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
High-quality grooming tools designed with you in mind...
Yhteystiedot
3,6
Keskitasoinen
658 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Meridian Grooming
Hi Paulo,
Thank you for your feedback. We're thrilled to hear that you had a great grooming experience.
Cheers to feeling and looking fresh!
Best,
Team Meridian
Not true to advertisement
Was advertised that it won't cut my balls, but it happened. Utterly disappointed and howling in pain as I'm typing this review holding my balls in my left hand and writing with my right.
7. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hello,
Thank you for taking the time to share a review.
We’re sorry to hear about your experience! This certainly isn’t the experience we’d want for any of our customers as customer safety is our topmost priority.
For a smooth glide, we recommend angling the Trimmer so that the blade is parallel to the skin. If held directly perpendicular to the skin where the blade edge points towards it, it may result in cuts.
We would like to keep the information on file and assist you with a solution, so we will be reaching out to you directly via Trustpilot to request additional information that can help our team identify your Meridian account and order. We look forward to assisting you further.
Best,
Team Meridian
The product quality is unmatched
The product quality is unmatched, from its design and aesthetics to delivering on its promise of no nicks or cuts. It's nice there is a modern, fun, high-quality brand that has moved away from gendered labels and expectations of what body hair is "supposed" to look like based on assigned sex, and because of this, using this product boosts my confidence and makes self-care a ritual instead of a chore. Would recommend to anyone, but especially to other queer people like me.
6. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Marshall,
Thank you for leaving a review.
Our team is thrilled to hear that our trimmer has met your expectations in terms of quality, design, and performance.
We're especially excited that you find our brand to be modern, fun, and high-quality, and that it has moved away from gendered labels and expectations of what body hair is supposed to look like based on assigned sex.
Your feedback is highly valued and will motivate us to continually improve our products and overall customer experience.
Best,
Team Meridian
Shaver broken and replacement broken too
Ordered a shaver over 1 year ago. It broke within warranty and customer service was good and sent a replacement. Now, the replacement has also broken within 6 months and the customer service said its not covered. This second shaver is 6 months old and completely dead.
I would not recommend this product.
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Cat,
Thank you for sharing your review. We are extremely sorry to hear about the issues you are experiencing with the replacement trimmer, which has broken after 6 months of use.
We would be happy to hear more about the trimmer's malfunctions and assist you accordingly. We have reached out to you via Trustpilot to request additional information that will allow us to locate your Meridian account and inquiry. We await your response and look forward to assisting you.
Best,
Team Meridian
Excellent service for an excellent product
After my razor broke (likely due to my own negligence honestly), I reached out to Meridian’s customer service. They very quickly got back to me. Because of the warranty period, they were able to send me a replacement, and they did it quick. The razor itself works GREAT, is easy to clean, and simple to use. Great product and great service.
19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Jesse,
Thank you for leaving a review. We really appreciate it!
Our entire team at Meridian is thrilled to hear that you're pleased with the assistance our customer support team provided and with the trimmer. It's great that it's easy to use and clean.
Cheers to feeling and looking fresh!
Best,
Team Meridian
The Trimmer Plus
Hi all
It’s great I seem star sound good quality but honest if you want try this worth it as I was ordered for myself wait for receive soon ☺️ also want get skins case and travel case red if you are plan soon.
19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Blanca,
We appreciate your feedback and we're thrilled to hear you like the quality of our trimmer. It's awesome that you're also interested in ordering the skins and our travel case.
Cheers to feeling and looking fresh!
Best,
Team Meridian
fast delivery and great product!
17. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Nadia,
Thank you for leaving a review.
Our team here at Meridian is thrilled to hear you're pleased with our products and shipping timeframe. That's fantastic!
Cheers to feeling and looking fresh!
Best,
Team Meridian
Great company, just not sure it’s for me!
The company itself is great, super efficient with shipping, communication, and it’s really easy to modify or cancel your subscription. The products I’ve tried are the shaver and spray, and I used the subscription to restock on both. It’s a great set up, just not sure the products are for me. I had a different brand of electric shaver and oils before that I feel worked better for me personally, so I’ll likely be switching back.
2. heinäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi Shayla,
Thank you for taking the time to leave a review.
We are delighted to hear that you were satisfied with our customer support, shipping, and account management. However, we apologize if the trimmer and spray did not meet your specific needs and expectations.
We’ll be sure to relay your feedback to our team so we can continue improving our products and the overall experience for our customers.
Best,
Team Meridian
Everything is great
Everything is great, except the battery. It doesn’t last very long
2. heinäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi JH,
Thank you for leaving a review.
Our team is happy to hear you like our trimmer and its performance. However, we're sorry that the battery life did not meet your expectations.
We’ll be sure to relay your feedback to our team so we can continue improving our products and the overall experience for our customers.
Best,
Team Meridian
Issue but resolved very quickly.
Issue with my original shaver. Contacted support service and they saw my problem and immediately issued me a new one. No quibble. Great fast service.
1. heinäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hello,
We appreciate you taking the time to share your feedback.
It's great to know that our team was able to assist quickly and that you're pleased with the assistance provided.
Cheers to feeling and looking fresh!
Best,
Team Meridian
Address Change
I requested delivery to my old address on accident, and realized after confirming payment. I got the OG razor over 4 years ago, and just lost the charging cord to my cat. I sent off a quick email explaining which address I wanted used, and by the next day I had 3 emails in my inbox. The first acknowledged the email, the next was an associate telling me they'd handle the problem, and the final was to tell me the shipping and tracking had been updated. Equally excellent customer service and products.
30. kesäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi EB,
Thank you for leaving a review.
Our team here at Meridian is pleased to hear that our customer support team was able to assist accordingly and that your issue has been resolved. That’s great!
Your feedback is highly appreciated and will inspire us to continue providing exceptional service to all customers.
Best,
Team Meridian
Terrible experience.
terrible. Experience, the product does not work and you do not want to return the money, nor do you respond to the runners I have sent you informing, the 30-day guarantee of satisfaction is a fraud, you do not comply with that policy.
2. heinäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi Janisley,
Thank you for leaving a review. We're sorry to hear that you had a negative experience.
Upon reviewing this, it appears that you contacted our customer support team via email to express that our trimmer did not meet your expectations and that you would like to return it. Looking further into this we also see that our customer support team has already provided you with the necessary instructions for returning the product, in accordance with our 30-Day Satisfaction Guarantee, as your order is still within this period.
We're very sorry if this process has caused you inconvenience and we’ll certainly forward your feedback to our customer experience team as this will help us continuously improve the overall customer experience.
Best,
Team Meridian
Easy to use and good quality
This is my first trimmer ever so I won’t be able to compare it. However, I had a really positive first experience! It’s very lightweight and pretty quiet too which is super important to me. It’s so easy to use, trims well and does not irritate skin at all. Would definitely recommend!
18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi,
We appreciate the time you have taken to share your feedback.
It Is amazing to hear that you are pleased with our trimmer and how easy it is to use. It is amazing that it does not irritate your skin and that you would recommend it to others.
Cheers to feeling and looking fresh!
Best,
Team Meridian
I got a replacement charger wire for…
I got a replacement charger wire for free 😃 thank you so much
2. heinäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi Fouad,
Thank you for leaving a review.
We're thrilled to hear you're pleased with the replacement USB Cable. Our team is always happy to go the extra mile to ensure our customers have an exceptional experience.
Thank you for your feedback!
Best,
Team Meridian
The customer service team is amazing…
The customer service team is amazing and super kind and helpful, I bought a razor that ended up breaking and they were quick to get me a replacement! Thanks for all your hard work!
30. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hello,
Thank you for leaving a review.
Our team is delighted to know that our customer support team was able to assist you accordingly and that your issue has been resolved. That's fantastic!
We appreciate your feedback and we’ll relay this to our customer experience team.
Best,
Team Meridian
A little mis-advertised, but a good company
I do think the products are slightly mis-advertised. The trimmer is most definitely a trimmer, and you cannot get a 'bare' shave as they advertise. The closest shave I could get was a couple of mm, which wasn't really what I was after. The attachable combs are also slightly mis-advertised; they are not adjustable, they just have 2 lengths, depending on how you attach them. Adjustable implies you can have any length between the range advertised, which is wrong.
However the trimmer seemed very well made, and was light and comfortable to use. I like that the blades can be replaced, making it a more environmentally friendly product than other products on the market. I decided to use their money back guarantee and returned it, even after using it, and the whole process was seamless and easy, so I can't fault their customer service. It was a shame I had to pay for the return postage, but that's a small price to pay considering I was allowed to return it after using it.
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Hannah,
Thank you for leaving a review.
We're sorry to hear that you're not satisfied with the performance of our Trimmer. The Trimmer is designed to provide a barely-there look when used without the guard (guide comb). It doesn't give a close shave like a razor, but it's a safer option that provides a comfortable and enjoyable experience while avoiding nicks, tugs, and ingrown hairs.
We're glad to hear that you're pleased with its quality and how easy it is to use. Additionally, we're happy that you were able to return your item within our 30-day Satisfaction Guarantee and receive a refund.
Your feedback will be relayed to our team so we can continue improving our products and the overall experience for our customers.
Best,
Team Meridian
منتجاتها ممتازه جداً
منتجاتها ممتازه جداً
وانا سعيدا جدا بتعامل معهم
22. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
*يرجى ملاحظة أن ردنا كان مكتوبًا باللغة الإنجليزية ثم تمت ترجمته إلى اللغة العربية باستخدام مترجم عبر الإنترنت. نعتذر مقدمًا عن أي شيء قد يضيع أثناء الترجمة.*
مرحبا عمار،
شكرا لأخذ الوقت لترك التعليق. يسر فريقنا أن يسمع أنك راضٍ عن منتجاتنا.
هتافات للشعور وتبدو جديدة!
أفضل،
فريق ميريديان
Vastaus yritykseltä Meridian Grooming
Hi Chris,
Thank you for taking the time to leave a review. We're glad to hear you're pleased with our products and their performances.
Cheers to feeling and looking fresh!
Best,
Team Meridian
Great products and easy ordering.
3. kesäkuuta 2024
Vastaus yritykseltä Meridian Grooming
Hi Dan,
Thank you for leaving a review. We're glad to hear that you're pleased with our products and purchasing process on our website. That's great!
Cheers to feeling and looking fresh!
Best,
Team Meridian
Meridian Pro Shaver
Quick shipping, great product presentation. Shaver is great, easy to use and the ability to use in the shower is great.
14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Samantha,
We appreciate the time you’ve taken to share your feedback on our Trimmer and shipping service.
It's amazing that the trimmer has been easy to use, especially in the shower.
Cheers to feeling and looking fresh!
Best,
Team Meridian
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