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Mercury Insurance Arvostelua 

494
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I met with two staff members who provided me with an excellent and personable experience. They referenced my online application and carefully reviewed what discounts could be applied to my plan. I did... Näytä lisää

Saanut 5/5 tähteä

I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignit... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Näytä lisää

Saanut 3/5 tähteä

I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Rahoitus & Vakuutus

Tietoja yrityksestä Mercury Insurance

Yrityksen kirjoittama

Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.

Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.

Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.

Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.

Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

494 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(494)

445 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I have tried to contact you to get a…

I have tried to contact you to get a copy of my contract without any success. Your system doesn't match my email and my birth-day. I guess I need to wait until it's time to renew my insurance for someone on your team to contact me.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Mercury Insurance-logo

Vastaus yritykseltä Mercury Insurance

We sincerely apologize for the difficulty you've experienced trying to access your policy and the issues with our system. We will be sending you a copy of your policy shortly.

Saanut 5/5 tähteä

Good Results

Good price, process and customer service. I was with Geico for years without a claim and they doubled my rate. Mercury is a good company and helped us continue our coverage without issue.

2. heinäkuuta 2026
Saanut 5/5 tähteä

I had a great experience working with…

I had a great experience working with Malama Lemafa when buying my insurance policy online. They were responsive, patient, and explained everything clearly throughout the process. The online purchase was smooth and straightforward thanks to their guidance. Highly recommend!

13. elokuuta 2026
Saanut 5/5 tähteä

First Class service

They were able to handle everything in about twenty minutes based on the online quote I had been given the night before. First class service at a great price!

9. elokuuta 2026
Saanut 5/5 tähteä

Getting a quote online was simple and…

Getting a quote online was simple and accurate; in addition, it was very simple to speak to a live person who answered all of my questions.

12. elokuuta 2026
Mercury Insurance-logo

Vastaus yritykseltä Mercury Insurance

We're so glad to hear that getting a quote online was easy and accurate for you. We appreciate you letting us know that speaking with our team was helpful and that we answered all your questions.

Saanut 5/5 tähteä

Agent was pleasant and extremely…

Agent was pleasant and extremely informing. Still waiting for my insurance cards though.

9. elokuuta 2026
Mercury Insurance-logo

Vastaus yritykseltä Mercury Insurance

Ray, please give our Customer Relations department a call at (800)924-9225 and we can provide copies of your insurance cards.

Saanut 5/5 tähteä

My agent Shane was amazing! 10/10

Shane was incredibly kind and informative! He made me feel comfortable and I felt great after the call, like a sense of relief knowing I made this decision to keep myself and my family safe by choosing this company. He was patient and answered all my questions honestly and with care. Give that man a raise! He deserves it.

8. elokuuta 2026
Mercury Insurance-logo

Vastaus yritykseltä Mercury Insurance

We're so happy to hear about your positive experience! It's wonderful to know that our team member provided such kind, informative, and patient assistance, making you feel comfortable and relieved. We truly appreciate your feedback and are glad we could help you make an important decision for your family's safety.

Saanut 5/5 tähteä

Had the best agent

Had the best agent, listened did not push anything we did not need. Sharon totally exceeded my expectations. Got a great quote. Super happy.

8. elokuuta 2026
Saanut 1/5 tähteä

Renters damaged and thrashed my…

Renters damaged and thrashed my property. Filed a claim was told by claims adjuster that it would be to far for her to drive and do the inspection. Was told by her to do the inspection my self, take photos, forward the photos to her and proceed with the repair and cleanup. Approx. three weeks into the cleanup and repair process was told that photos does not show and tell everything and that she would be sending a independent claims adjuster. A week later i was told my claim was denied because of normal wear and tear. Mind you that she refused to do her own job that she was paid to do, never made an appearance and then had the nerve to tell me it was normal wear and tear. I diligently paid insurance every year, did her job, was not compensated for my loss so that she could drink a cup of coffee in her air conditioned office and keep her job at my expense. I do not expect a complete remodeling of my home but expect to be compensated for the clean up and damages. If could i would give a negative star rating and fire the DEI hire claims adjuster.

26. elokuuta 2025
Oma-aloitteinen arvostelu
Mercury Insurance-logo

Vastaus yritykseltä Mercury Insurance

Peter, we understand your frustration with this outcome. After reviewing the claim, the reported damage was determined to be the result of wear and tear, which is not covered under the policy. As a result, the claim has been denied and we are unable to make any further changes to this decision at this time.

We appreciate you taking the time to share your concerns.

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