merch.warhammer.com Arvostelua 225

The print quality on t-shirts and hoodies is terrible. You can barely see the image. Expensive and awful quality.
Postage is a joke. No option to collect from your local store for free - just a massive suprise amount at check out.

There was a slip up on their distributor/production side and a 2XL shirt I received was sized like the other L shirts I got for my girlfriend. There's was a delay at first, and didn't seem like I was gonna get what I ordered but in the end they realized the error, apologized and sent out a replacement in the next size up from that batch free! And thanked me for comparison photos so they will fix their production issue. Everyone makes mistakes. It happens. But it's awesome to see them stand by their products when they do happen. Great customer service. The tees fit great otherwise, feel good, and look awesome!

Found some items here that were cheaper elsewhere. Queried a price match which was accepted. Made the order, arrived 2-3 days later. Super quick with friendly communication.

My order was, even though i ordered homedelivery, delivered at another city. at a pickup store.
Its impossible to get in contact with custormer support. Now i cant get my package.
Its been the most shitty service I have ever got. I feel like i will never order from there again.

I like the merch. Someone needs to tell GW to stop being fuckwits with going after STLs, fanmade content and stop railroading their models into only one ruleset (HH or 40k). Thanks

The products were as expected. The shipping updates were horrible. I had no clue when my package was arriving which was extremely frustrating.

I was charged for the backpack I ordered, it never shipped then was "returned to sender". I was not refunded, support has not responded to my emails.

Package arrived faster than I expected, shipping wasn't too expensive and I love the merch! Only issue was a domestic delivery one and even that was minor. Happy customer!

Great product, love the design and great fix. Would buy from again and shipping was fast

I received an incomplete product on September 21st 2025, and I sent an email to their support on the same day to notify them of the issue.
I got an answer from an AI bot confirming the issue and they offered to send me a replacement. I responded with my shipping details and they never got back to me.
It is now November 7th, and after sending four more emails I still haven't heard back from them.
[Updated] They finally got in touch with me and refunded my purchase on November 11th.

Always love the fit and quality of the clothing. Fast reliable shipping as well . Love it !

Shipped to the wrong address, but the shirt is cool

Ordered a few times. Quality excellent, honestly have no issues

A little mishap and their immediate Fixing of it.

The overall order was great and what was not great, they immediatly remedied. one of the merch items hat some loose Seams, so they promptly sent over a new one of the same.

Very disappointing experience
Ordered a hoodie for around £50 (size large) but it fit more like a medium and had poor screen print quality - so I returned it for an exchange. While waiting, the same hoodie went on sale for £33.
Customer service said they couldn’t refund the difference but could cancel and refund so I could reorder at the lower price. I agreed immediately and reordered — but 4 days later they sent an email saying they have sent replacement anyway and refused the refund. Now I’m stuck waiting for two hoodies to be delivered and out of pocket. Really poor customer service and communication. Puts a bad taste on a lifelong fan. Won’t purchase again and advise others not to either.

Very good support, fast shipment, good quality of product.

The shirt is well made, but a bit too short for my frame.

Great products and the service was friendly and helpful when i had a small issue. Would recommend +++++

Customer service is awesome and effective, there has been some delay due to the fact it was an international order, I'm moving in 2 weeks and was worried I wouldn't receive my order in time, I contacted customer services, I got an answer shortly after and they fixed everything for me, I received my order before moving from my place, I'm grateful and satisfied, thank you 🙏