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megabus Arvostelua 21 355

TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Bought tickets online for 7.17a.m 24th March Exeter Park&Ride to Bristol Airport. Bus arrived promptly with friendly driver, we later learnt was Darren. What an asset to your company. Helpful, sa... Näytä lisää

Saanut 1/5 tähteä

The bus didn't turn up. It simply disappeared from the board having been on time. No information then an hour wait. The previous trip I was told the bus was no longer going to my destination leavin... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Today 1am 21st march 2026 bleary eyed i had the joyous pleasure of having Darren as my driver from Plymouth to Bristol. Not only was the journey pleasant and on time, comfy seats and wifi darren added... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Well the 17.05 Honiton P&R bus was 30 mins late yesterday and currently 35 mins late with no sign of it today - not normally this bad - new driver? So it's all good once it actually turns up but you... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Linja-autoyhtiö

Tietoja yrityksestä megabus

Yrityksen kirjoittama

megabus is the market-leading intercity coach operator in the UK.

We're all about making travel simple and affordable when you're looking to get out and about around the UK. Whether you're looking for travel to see family and friends, travelling to and from university, heading out on a city break or staycation, or travelling to events - we can get you there.

We first launched in the UK in 2003 and great value fares across the UK. We offer high-quality, great value travel in some of the country's most modern coaches. A brand you know and can trust.

Why megabus?

- Great value fares

- Flexible tickets in case your plans change

- Reservable seats available

- Extra legroom seats available

- Track your coach

- Greener travel - better than car or the train!

- Free Wi-Fi

- On board charging points

- 23kg luggage allowance

We're all about making travel simple. We are megabus.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

21 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Brilliant!

This was the first time I'd used Megabus to get to Bristol Airport. I was very impressed as the bus was on time both ways and the drivers were cheerful and helped with my luggage.

The ticket price was an absolute bargain and cheaper than paying the drop off charge at the Airport (the journey takes 40 mins).

I'll definitely be using Megabus again.

3. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Susan, thank you for your lovely feedback about your experience. It's great to hear you had a pleasant journey and I hope we can welcome you on board again soon!

Saanut 5/5 tähteä

Arrived in time

Arrived in time
Was comfortable
Friendly driver

10. helmikuuta 2026
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Vastaus yritykseltä megabus

We're happy to hear that you found our service comfortable, and our drivers friendly. Thank you for your positive feedback; we appreciate it.

Saanut 4/5 tähteä

Easy to book

Easy to book, on time with a great driver.
Heating was broken

28. tammikuuta 2026
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Vastaus yritykseltä megabus

We're happy you found booking easy and the driver great. We regret the heating issue and will look into it. Thanks for your feedback.

Saanut 5/5 tähteä

Gutes Preis Leistungsverhältnis

Moderne saubere Busse zu kleinen Preisen. Sehr nette Fahrer.

2. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Tino, Thank you very much for your feedback. We’re delighted to hear that you found our buses modern and clean, and that our fares offered good value for money. It’s also wonderful to know that our drivers made a positive impression, we will be sure to pass your kind comments on to the team. We really appreciate you taking the time to share your experience, and we look forward to welcoming you on board again soon.

Saanut 5/5 tähteä

Excellent service

Over 2 days I did a return journey from Edinburgh Airport to Buchanan Street Station Glasgow, both buses were on time and the drivers were very helpful and friendly.

2. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Trevor, We're happy to hear that you found our drivers helpful and friendly, and that both buses were on time for your return journey. Thank you for your positive feedback!

Saanut 5/5 tähteä

Reliable and on time

31. joulukuuta 2025
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Vastaus yritykseltä megabus

Hi Tansy, We're glad our service met your expectations with its reliability and punctuality. Thank you!

Saanut 1/5 tähteä

Replaced the new citylink bus with a…

Replaced the new citylink bus with a rented one that had seen better days. Driver had to keep stopping to de mist the windscreen as his heaters/blowers wernt working. My luggage was in the boot space. 3hours later when I got to Aberdeen my bag was drenched including the contents within

7. helmikuuta 2026
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Vastaus yritykseltä megabus

Thank you for sharing your feedback about your journey. It's disheartening to hear that a replacement coach resulted in your journey being longer than anticipated and you had an issue with your luggage. We hope that you have since had a more pleasant experience if you have travelled with us since this journey. In future, if you experience any issues, please email us at enquiries@megabus.co.uk and we will be happy to review.

Saanut 5/5 tähteä

Comfortable bus

Comfortable bus. Everything on time.

8. helmikuuta 2026
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Vastaus yritykseltä megabus

Hi Christine, We're happy to hear that you found our bus comfortable and that everything was on time. Thank you for your positive feedback!

Saanut 5/5 tähteä

Go Megabus!

I regularly use Megabus to book my travel between Scottish cities and find the website easy to use and efficient. In my experience over the last 5 years, the buses have run to schedule and the drivers have been very pleasant and helpful.

28. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi, We're happy to hear that you find our website easy to use and efficient for booking travel. We appreciate your positive feedback regarding our on-time service and helpful drivers over the past five years. Thank you!

Saanut 5/5 tähteä

The bus was on time despite inclement…

The bus was on time despite inclement weather
the bus was warm and the toilet clean

6. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi There, We're happy to hear that you had a positive experience with our on-time bus service, warmth, and cleanliness, even during bad weather. Thank you for your feedback.

Saanut 5/5 tähteä

Apart from my return journey where the…

Apart from my return journey where the bus driver was actually really rude everything was good seats a bit uncomfy traveling 3 hours but its fine it dosent stop me using mega bus

27. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Nik,We're happy to hear that you generally had a good experience. We appreciate your feedback regarding the uncomfortable seats and the driver's behavior. So we can address this with the driver could you please get in touch on enquiries@megabus.co.uk and give us more details on the driver's behavior.

Saanut 4/5 tähteä

The bus journey was fine as the bus was…

The bus journey was fine as the bus was warm and arrived more or less on time as we left Aberdeen 20 minutes late.
The bus was to leave at 9.10 am; however, at 9.09 there was no bus driver in the bus parked in No. 4 stance so I went to the office to ask when the bus driver will arrive and he said that the bus ws coming from the depot and would be at the station in 10 - 20 minutes. I asked him why no one had been sent to inform the passengers and he said he had only recived the news; that I did not believe. So I told the passengers and most returned to the inside waiting area.

9. helmikuuta 2026
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Vastaus yritykseltä megabus

Hi Iain, thank you for taking the time to provide feedback about your experience travelling with us. It's disheartening to hear you were delayed departing unexpectedly. Our control team do their best to resolve any issues as they happen to ensure our services depart on time, but this may be last minute due to the nature of coach travel. We're pleased you still arrived at your destination in good time and hope your next journey with us is pleasant.

Saanut 5/5 tähteä

Fab driver very helpful with suitcase…

Fab driver very helpful with suitcase at Bristol airport. And friendly

5. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Paul, We're happy to hear that our driver was helpful with your luggage at the airport and friendly. We appreciate your positive feedback and thank you.

Saanut 4/5 tähteä

Reliable service just when you need it d it

Very reliable service Drivers polite & helpful Buses comfortable and spacious
Reserving seats ( extra price) does not work effectively You live in fear of being turfed out mid journey !!Reserved seats need to be ticketed like trains
They do not now allow booking return journeys beyond 28 days which has made it more expensive You have to pay for 2 single journeys

4. helmikuuta 2026
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Vastaus yritykseltä megabus

Hi Simon, thank you for your feedback about your experience travelling with us. Reserved seats are indicated on the booking confirmation, and signage on the coach to show which seats are reservable. The driver can also assist with this if needed.

Saanut 5/5 tähteä

Use Megabus all the time

Use Megabus all the time, very reliable service.

23. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Jane, We're happy to hear that our service is reliable for you. Thank you for your positive feedback; we appreciate it!

Saanut 5/5 tähteä

on time

on time. Comfortable coach. Warm.

10. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Linda, We're happy to hear that you found our coach comfortable and warm and that we were on time. Thank you for your positive feedback!

Saanut 1/5 tähteä

Customer service is a joke

Customer service is a joke. Somehow I managed to enter an incorrect date for my ticket, and Customer "Service" was an absolute joke. I had to create an account, and give Megabus lots of personal information for the to sell on, because the person who answered the phone was unable to rectify a simple error when I originally made the booking. Obviously nobody further up the food chain was available. Once I had created an account, the process was far from simple to change the booking. I only needed to change the return journey, but I had to reselect the outward journey as well, before I could pay for my mistake. I then had to repeat the process for the second ticket and pay a further charge. Considering both tickets had been bought on one transaction, I as particularly annoyed at having to pay twice to amend them. This is extortion.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä megabus

Hi Ed, We appreciate you bringing this to our attention. We're sorry that you had difficulties correcting the date on your booking and that you found our service unsatisfactory. We'll review your feedback regarding the account creation, amendment process, and associated charges to see where improvements can be made. We value your comments.

Saanut 5/5 tähteä

Driver very polite and very helpful

Driver very polite and very helpful. Very cheerful.

2. tammikuuta 2026
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Vastaus yritykseltä megabus

Hi Heather, We're happy to hear that our driver was polite, helpful, and cheerful. Thank you for your positive feedback; we appreciate it.

Saanut 4/5 tähteä

Bus journeys were great

Bus journeys were great. Very comfortable, good drivers and on time. Would have given five stars if toilet had been cleaner.

30. joulukuuta 2025
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Vastaus yritykseltä megabus

Hi Mary, We're happy to hear that you found our bus journeys comfortable and punctual with good drivers. We appreciate your feedback and will address the toilet cleanliness. Thank you.

Saanut 5/5 tähteä

drivers are amazing,,,,,very hard…

drivers are amazing,,,,,very hard workers...thank you Megabus

10. helmikuuta 2026
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Vastaus yritykseltä megabus

Hi Paul, We're happy to hear that you appreciate our drivers' hard work. Thank you for your positive feedback and for taking the time to share.

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