Been roofing 25 years, marley has gone down hill massively! The roof i have just completed today using marley smooth grey ludlow plus have got to be the worse tiles I have ever used or seen, plastic b... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Been roofing 25 years, marley has gone down hill massively! The roof i have just completed today using marley smooth grey ludlow plus have got to be the worse tiles I have ever used or seen, plastic b... Näytä lisää
Yritys on vastannut
We were very happy with the training today the technical guy was very knowledgeable we now have the confidence to fit solar panels
The requested sample arrived next day in good order & that confirmed the colour choice. Trying to speak to a rep was troublesome. One chap put the phone down on me 2x without speaking, the other has y... Näytä lisää
Yritys on vastannut
Can't thank Marley Area Manager Alistair Pont enough. Liaising with Chandler Building Supplies, Alistair has certainly gone above and beyond. He has been extremely helpful, but what I appreciated m... Näytä lisää
Marley offers the most comprehensive pitched roofing system on the market. Its product offering includes concrete and clay roof tiles, roof fittings, timber battens, roof-integrated solar panels and roofing accessories. This complete roof solution offers an effective roofing system, which is designed and tested to work together – all supported by a 15-year roof system warranty.
Lichfield Road, DE14 3HD, Burton-on-Trent, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 70 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I made silly error and didn’t accept samples as I’d been having trouble with scam postal charges. No quibbles, no buts, Julie sent me second set immediately. Can’t do better then that.
Can't thank Marley Area Manager Alistair Pont enough.
Liaising with Chandler Building Supplies, Alistair has certainly gone above and beyond. He has been extremely helpful, but what I appreciated most, was that he was so friendly and approachable. Nothing was too much trouble. Again many thanks for all your kind help.
Perfect service received from Julie white
Helped us find the perfect tile for our upcoming project and was a star to helping us thank you so much for all the help Julie white from all off us at Findley Roofing!!
We deal with Marley a lot, and they are by far the best customer service team in the industry.
They go above and beyond to help us out and make our lives easy.
Jenna Thompson was extremely helpful, and nothing was too much for her when assisting me with my query. Thank you!
Having struggled to find any suppliers of fire rated cedar shingles with stock for some weeks I contacted Area sales rep Natalie Allison. She responded straightaway, put me in touch with a supplier and followed up with both the supplier and myself. Similarly she was very responsive with dealing with any technical queries without any delay and has made great effort to bring forward the lead in time. Very impressed!
Customer service and technical Dept were spot on with my enquiries
Definitely worth using Marley over other experiences
Really enjoyed our PV CPD from Natalie Allison , a very friendly and comprehensive talk from her
Excellent customer service. Easy to speak to knowledgeable people and very quick dispatch of samples.
I had sent an order to the office for some tiles to be delivered within the 12 week window (at time of ordering) which was due to be delivered w/c 4th Jan 2022 on the lead time basis. I did not see the order on my Marley account so I chased it after a week only to be informed the office were behind on processing orders. I got my order confirmation a week later saying the stock was due end of February. This would not work for my cusotmer so I email Hannah Smith my customer service advisor to see if there was anything that could be done so I would not have to cancel the order and send the customer elsewhere. Hannah advised she would keep an eye on it for me and update me if possible. I followed this up early December to see if there was any improvement and Hannah advised there may be a chance as production were making good progress but she advised its unlikey to be before the end of December. Hannah then advised she would update me in the new year. I planned to call at the end of the w/c 4/1/22 to see what the update was but Hannah emailed me this morning confirming the delviery date had been improved to the middle of January. I was impressed with how well Hannah kept on top of the order and updated me accordingly. Having someone like this at Marley makes my job that little bit easier.
A great product which has been used on many projects for 4-5 years backed up by a knowledgeable and resourceful team. It ticks many boxes for us including design, performance, sustainability and cost.
Dave Cox (Technical) and Natalie Aitken (ASM) have been fantastic. Knowledgeable, efficient and friendly. Just what you need to get things started! Thanks both.
Cadell Beasley was very knowledgable in the products I was interested in gave me great advice and supplied me with all the details I needed send me data and specs sheets completely solved my situation thank you
I spoke to a lady at Marley about some tile samples so as to match my roof for an extension the lady was very very helpful and also i needed a Catalogue .She took every thing down and the next day i had the tile samples buy lunch time what a service that is i choose the tile i wanted and have ordered them through a roofing firm the catalogue came a day later
Fantastic, quick sample and customer service.
With the current supply issues for tiles I have had great difficulty sourcing Marley tiles. Chris, the South Wale representative, has been fantastic and combed the country to find me exactly what I wanted. The response times and overall level of customer service has been excellent.
I wrote a glowing review after difficulties which I had regarding delivery of roof tiles and Julie White helped me. New delivery date was advised of 23-28 September. The latest advice when Marley were contacted today is possibly 29-30 September. I'm losing all confidence in Marley and although I appreciate the difficulties with transport, etc, this is extremely disappointing given I have had scaffolding up at the front and rear of the property in anticipation of the original date of 14-16 September, which was then moved to 5-7 October, which was when I contacted Julie White who had sent me out the samples of tiles. Not a good experience which I hope someone from Marley reads and tries to confirm when the roof tiles will actually arrive!
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