Oldukça ilgililer ve süreci güzel yönetiyorlar. Normalde ülkemize yurtdışından gelen 30€ ve üzeri ürünlerde çok sorun yaşıyoruz fakat sizden gelen ürünüm doğrudan bana ulaştı ve ekstra masraf ödemedim... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... Näytä lisää
Yritys on vastannut
My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... Näytä lisää
Yritys on vastannut
The bag actually arrived few days later, than expected, though there has been no communication from the store at all, nor response via email or messenger. I thought I got scammed, so when the bag arr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.
Yhteystiedot
26 asland road, e15 3ll, London, Yhdistynyt kuningaskunta
- info@markrydenglobal.com
- markrydenglobal.com
2,5
Välttävä
280 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super happy with my compacto backpack…
Super happy with my compacto backpack 15 inches! At first I wrongly ordered 17 inches, but got refund fast and the staff helped me through the whole process with fast response. I was able to place a new order very quickly. Thank you Mark Ryden team!:D
25. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.
Thank you so much.
Yours Sincerely,
Adam
The bag is not designed to pack laptop.
The bag is not designed to pack laptop.
My laptop's screen is break due to this bag.
Story is like this, as usual, my laptop is packed in the designed laptop pocket. Without handling carefully, the bag is drop from bed onto a concrete floor (ard 60-70cm height).
Hooray, it breaks my laptop screen.
The bag is not designed to carry laptop!!
25. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
I haven recived any actualization from tacr in 19 days
It has been 27 days since I paid for my backpack and it has not arrived yet, but the real problem is that I have not recived any actualization from trakr that is included in yourown global service since 19 days ago so it makes me think my backpack is not even on transit.
16. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc..
If you have any problems or concerns about purchase, please get in touch with us as soon as possible.via info@markrydenglobal.com
Thank you so much.
Yours Sincerely,
Adam
Great backpack
Great backpack
perfect for my needs
Going to use it on my trip to Africa and I will write another review on my return
15. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.
Thank you so much.
Yours Sincerely,
Adam
Fast reply and friendly Support!
12. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.
Thank you so much.
Yours Sincerely,
Adam
Perfect!!!
Perfect!!! The bag is just as described and the shipping was fast. Thanks!
4. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.
Thank you so much.
Yours Sincerely,
Adam
Zaino bellissimo
Zaino bellissimo, scelto dopo aver valutato decine di modelli. Ottimi materiali, spazi organizzati alla perfezione, giuste dimensioni. Sicuramente in futuro acquisterò altri prodotti.
1. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear customer,
Thanks for shopping from us. We are striving to improve ourselves in terms of service, quality, and style, etc.. If you are satisfied with your purchase and the services provided, please do share your positive feedback, which would be a great encouragement for us. If you have any problems or concerns about purchase, please get in touch with us as soon as possible.
Thank you so much.
Yours Sincerely,
Adam
Good product
30. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Hi Michael,
Please accept our sincere apologies for the mixup. It seems that the workers from the fulfilment centre sent a product from a different company they work with.
As we already discussed by email, you have received a full refund as requested.
Once again, we are truly sorry for not receiving our original product.
We will highly appreciate if you reconsider your feedback.
收到的包上面还有价钱而且价钱低过我买的一倍
29. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Dear Ko,
As we explained in our email conversation, we labelled a lower price specifically for Customs. The reason we are doing this is that don’t need to pay duty tax.
Duolime Crossbody bags
The Duolime bag is perfect for carrying tablets/iPads, mobile phones, wallets and power bank chargers all at the same time!
Whilst the Duolime doesn't come with a usb port, I still charge my phone with the power bank charger inside my Crossbody bag.
When travelling on air, the Duolime comes in very handy when accommodating my passports, visa, boarding pass and other relevant documents.
I like the way you can adjust the straps for either left and right positioning.
Their is a hidden zip large enough to store 5 - 10 passports or even currency.
This bag compliments my Mark Ryden rucksack!
20. lokakuuta 2019
Oma-aloitteinen arvostelu
It has been Three (3) Months and the…
It has been Three (3) Months and the item has not been delivered.
Tracking Number: RV141815144CN
Very dissapointing! I want a refund!
14. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Hi Jaycie,
Thank you for your feedback.
We have checked again your tracking number and as you mentioned, there is no update for a long time.
Most likely your order was lost in transit or still stuck in customs. As mentioned in our emails, unfortunately it is out of our control once the parcel is being picked up by the carrier.
We will issue the refund ASAP.
Please accept our sincere apologies for the inconvenience and for the bad experience.
We will highly appreciate if you can reconsider your 1 star review.
Thank you for your business.
I’m still waiting ...
I’m still waiting my package and it is supposed to have already been delivered.
I was contact with the service you choose for delivery and they said maybe I need to wait three months more to recibe my package.
The worst buy in internet in my life
12. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Hi Kevin,
Thank you for your feedback.
We have checked your order and the delay is because the parcel is being held in customs. Unfortunately we do not have control over them, and it depends from country to country.
The parcel will be delivered shortly.
Thank you for your patience and understanding.
Item is very good but very long…
Item is very good but very long delivery time.
8. lokakuuta 2019
Oma-aloitteinen arvostelu
Great product.
The bag is great and it is what I’m looking for.
My only complain is the delivery speed (3 weeks rather than 2 weeks as proposed) and also the tracking of the bag.
5. lokakuuta 2019
Oma-aloitteinen arvostelu
The material 5* quality 5* size 3* got mistaked by pub
The material off make up the article is good and as a great quality... But the fotos off the article got me mistakes on the idea off the size... I would like and I would expect a bigger bag.
5. lokakuuta 2019
Oma-aloitteinen arvostelu
What the F
What the F! 63 days later and still havent got my bag. Yes, i live in europe, and yes. United kingdom is still in the Eu. This is brutal.
1. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä MARKRYDEN GLOBAL LTD
Hi Christoffer,
We where expecting that you already received the bag since our last email. It seems that the bag was lost in transit or got stolen by one of the couriers.
We will issue a full refund.
Please accept our apologies for any inconvenience, but unfortunately it is out of our control once the parcel is being handed to the shipping operators and Sweden Post Office.
Please expect the refund notification within 1h.
Best regards,
Sebastian
Mark Ryden Global
Low quality bag for too much money…
Low quality bag for too much money arrived 3 weeks later from China.
30. syyskuuta 2019
Oma-aloitteinen arvostelu
I m gonna buy it again !great backpack
25. syyskuuta 2019
Oma-aloitteinen arvostelu
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