MagBak Arvostelua 1 704

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

While vacationing in Wildwood, NJ, we’re we’re very excited about our 6th floor ocean front and pool view. While out on the balcony I dropped my Samsung S24 and it fell 6 stories to the locked pool se... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have the Elite case for my S25 Ultra and its the only case you'll ever need. Its super easy to clean and I use every bit of the case daily and it has protected my phone from nasty falls. The only p... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great customer service. I’ve bought a few different products now. No issues. I recently purchased the wrong wheel rim protectors for my Tesla. It was 100 percent my fault. I contacted them, and t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The case is great, solid design and construction, lots of features, and the wallet is slim but holds 5 cards comfortably plus 4-5 bills and it seamlessly pairs with Apple find my. Love the product, bu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Puhelintarvikekauppa

Yrityksen kirjoittama

We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent magnetic strength, sturdy case & great customer service

I accidentally damaged the button inserts on my case & asked about purchasing replacements. MagBak replied quickly to my question and replaced them at no cost. Great communication & they stand behind their product!

19. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Dan,

This is exactly the kind of message we love seeing.

Accidents happen (those button inserts like to keep things interesting sometimes 😄), so I’m really glad the team could jump in quickly and get you sorted without any hassle.

Appreciate you calling out the magnetic strength and build as well, and even more so for noticing the communication. We put a lot into that.

Thanks a ton for sharing this!

MagBak Team

Saanut 5/5 tähteä

Good case

Good case, very professional team. Had an issue with my keys not fitting the key tag and they help me refund with no hassle. Their wallet had a beeping issue and they replace it for me with no problems either. Very good experience highly recommend them

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Ahmed,

This was a great read, really appreciate you taking the time to share it.

Glad the team could step in quickly with both the key tag refund and the wallet replacement. That beeping issue can definitely be frustrating, so it’s good to hear everything was handled smoothly on your end.

Thanks again for the recommendation!

MagBak Team

Saanut 5/5 tähteä

Galaxy S26 Ultra MagBak Elite

I purchased the MagBak Elite for my Galaxy S26 Ultra along with the red accent accessory pack. I was really looking forward to the combination of solid protection and magnetic convenience. However, I was initially quite dismayed when I tried to use my S Pen. After installing the case, I noticed significant interference whenever the pen got near the magnets. Since this was an expensive purchase, I felt disappointed that it didn't seem to work as advertised.

I reached out to MagBak to share my feedback and was immediately impressed by their level of service. To my surprise, they responded quickly and thanked me for the report. Their communication was incredibly friendly and professional, which made me feel valued as a customer right away. They explained that this was a known issue and that their team was already developing a revised version to fix the interference. They even offered to send me a replacement case for free as soon as the update was ready.

I just received the new and improved case, and I am happy to report that the S Pen works perfectly now. I still get to keep the convenience of the magnets along with all the other great features and protection. I am so appreciative of how MagBak handled this situation from start to finish. This is a fantastic company that truly cares about its customers and is willing to do the right thing.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Wendi,

This was a really good read and we get that initial “wait… this isn’t right” moment. Not a great feeling, especially on a new purchase.

Really appreciate you giving us the chance to fix it though. Glad the updated case landed in your hands and the S Pen is now working exactly how it should, with all the features you were excited about in the first place.

Also means a lot that you called out the way the team handled it. That part matters just as much to us.

Thanks for sticking with us through the whole process and for sharing this!

MagBak Team

Saanut 5/5 tähteä

Highly Recommend

Great product and most important great customer service. Highly recommend and will buy again! A++++

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Ryan,

A++++… we might have to frame this one 😍

Really appreciate you calling out both the product and the customer service. That’s exactly the combo we work hard to get right. Love hearing you’d come back for more too.

Thanks for the recommendation and we’ve got you anytime.

MagBak Team

Saanut 5/5 tähteä

Awesome company and products and you…

Awesome company and products and you can’t beat the customer service!!!! Will continue to buy from this great company.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey there,

Short, sweet, and we’ll take it 😄

Really appreciate the kind words about both the products and the customer service, that combo is exactly what we aim for every day.

Means a lot that you plan on sticking with us. We’ve got you whenever you need us.

MagBak Team

Saanut 5/5 tähteä

I’ve always loved these phone cases

I’ve always loved these phone cases. Slim, protective, comfortable and extremely versatile! I purchased my second one since I upgraded phones. The case was great but over time it started to peel and the finger pad broke. I was unsure about warranty replacement so I just emailed them from my order email. They responded right away and informed me there was a 1 year warranty. It was just before a year. All I had to do was send pictures and they immediately sent me a replacement at no charge. Excellent customer service, excellent product support!

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Monica,

Love hearing you’ve been rocking MagBak across upgrades.

Really glad the team could step in quickly and make the whole process easy once you reached out. That’s exactly how it should feel, simple, fast, and no hoops to jump through.

Thanks a ton for sticking with us and for taking the time to share this. We’ve got you anytime you need us.

MagBak Team

Saanut 5/5 tähteä

All I could ever ask for!

I got the MagBak Elite case for my iPhone 16 Pro, and I love it! It has all the features that I would normally have to buy as add-ons for any other case I’ve previously used. On top of that, their customer support has been great! I’ve had a few minor issues that needed fixed, and they have been quick to fix the problem with no hassle! Highly recommend MagBak for everyone wanting or needing a case for their phone!

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Zachery,

This is exactly what we love to hear. One case doing the job of everything else you’d normally have to buy separately 🙌

Really glad the Elite case is hitting the mark for you, and even happier that the team was able to jump in quickly and get those small issues sorted without any back-and-forth. That’s always the goal, to make things easy and keep you moving.

Appreciate you taking the time to share this (and for the strong recommendation too). It means a lot.

MagBak Team

Saanut 5/5 tähteä

The MagBak Elite for iPhone 17 Pro Max…

The MagBak Elite for iPhone 17 Pro Max was exactly as described. Product came in on time. One small issue: finger loop tore. I reached out to customer service and they have ensured me a replacement is in the mail. A+++++

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey there,

Really appreciate this short, honest, and to the point (our kind of review 😄).

Glad everything arrived on time and lived up to expectations. Sorry about the finger loop tearing, but happy to hear the team already got a replacement headed your way, and that’s exactly how we like to handle things.

Thanks again for the A+++++… we’ll see if we can earn a few more pluses next time 😉

MagBak Team

Saanut 5/5 tähteä

Exceptional Service and Quality

It takes exceptional service and exceptional quality to convince me to write a review. MagBak hit on both fronts. The charging option for my Tesla is top quality, innovation and elegance. Customer Service went absolutely above and beyond to be both flexible and accommodating in honoring their warranty on my case. They are firmly cemented as my first stop for charging, case, and screen protection accessories.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Vance,

This genuinely means a lot and thank you for taking the time to write it.

Love hearing the Tesla charger hit the mark for you. That “clean and thoughtful” feel is exactly what we’re going for. And on the case side, I’m really glad our team was able to work with you and make things right. We try to be as flexible as we can, because stuff happens.

Also… writing a review isn’t something people do lightly, so the fact that we earned that from you says a lot. Really appreciate it.

We’ve got your back anytime you need us.

MagBak Team

Saanut 5/5 tähteä

Customer service is awesome

Customer service is awesome. Any issue ive had they have come thru for me and the case is awesome. Ive had issues with it but with customer service like they have the issues have been resolved and I love the case

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Matthew,

Really appreciate this and thank you. We know things aren’t always perfect, so hearing that our team has been able to step in and get everything sorted for you means a lot.

Glad the case is still a favorite, and even more glad we’ve been able to back it up when needed. That’s exactly how it should be.

MagBak Team

Saanut 5/5 tähteä

Top-Tier Customer Service & Slim Magnetic Design — MagBak Delivers Even After Warranty

I’ve been using MagBak iPhone cases for over a year now both for myself and my wife and I’m genuinely impressed. What stands out most is their customer service. My wife’s case developed cracks in a few places, and even though it was past the warranty period, I contacted MagBak, sent them photos, and they responded within 48 hours.

They went above and beyond by replacing her case for free. That says a lot about how they value their customers and stand behind their products.

The case isn’t perfect, but the slim design, strong magnetic features, and overall functionality make it an easy choice for me. It feels premium, works great, and the company actually cares after the sale which is rare these days.

Definitely worth buying from MagBak.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey William,

This was such a great read, really appreciate you taking the time to share it.

I’m sorry your wife’s case developed cracks, but I’m glad our team was able to step in quickly and get that sorted for you both. Even when things fall outside the usual window, we always try to do right by our customers, so it means a lot that you noticed that.

Also love that you called out the slim design and strong magnets that balance is something we’ve put a lot of work into. And honestly, the “not perfect, but an easy choice” line… that’s about as real and fair as it gets.

Thanks again for sticking with us (and getting your wife on board too 😄). We’ve got you both covered.

MagBak Team

Saanut 5/5 tähteä

The best case

The best case. I have had multiple phone cases and this is my favorite hands down. The case is solid, slim, and the features are amazing. Love the magnets on the back and love the finger loop. Great customer service with very prompt response. MagBak customer for life!!!

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Melvin,

“The best case” we’ll take that and frame it 😄 Appreciate you calling out the slim feel, solid build, and those magnets (they really do come in clutch). And the finger loop getting some love too? Perfect.

Really glad our support team came through quickly for you as well that’s just as important to us as the product itself.

MagBak customer for life… we’ll do our best to keep earning that.

MagBak Team

Saanut 5/5 tähteä

Great quality and customer service!

I have loved these cases through the last couple of phones!

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey John,

We love hearing this and thank you for sticking with us through your last couple of phones! It means a lot to know the case quality has kept you coming back, and we’re so glad our customer service has made a great impression too.

Support like this really keeps us going, and we’re grateful to have you with us for the ride.

MagBak Team

Saanut 5/5 tähteä

My issue was resolved

My issue was resolved. Did not have to argue

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Alfredo,

Short, sweet, and exactly how it should be 😄 No one should have to argue to get help.

Really glad we could get things sorted quickly and make it easy on you.

Appreciate you sharing this!

MagBak Team

Saanut 5/5 tähteä

The Best Case for the S25 Ultra — Period.

I’ve tested a lot of cases for my Samsung S25 Ultra, and the MagBak is easily the winner. The magnetic mounting is a life-saver for my workflow, and the integrated kickstand/loop makes the phone feel way more secure in hand. But honestly, the customer service is even better than the case itself. They are incredibly responsive and genuinely care about their users. If you’re on the fence because of the price, just get it—the peace of mind and the quality are worth every penny.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Stan,

“Period.” We felt that 😄

Really appreciate you putting the case through its paces and calling out the magnetic mounting and the kickstand/loop, those are exactly the features we obsess over. Love hearing it’s actually making your day-to-day easier.

And the part about customer service meaning even more than the case… that one hits. That’s the standard we hold ourselves to, so it’s great to hear it’s coming through on your end.

Thanks a ton for the trust (and the push for anyone still on the fence).

MagBak Team

Saanut 5/5 tähteä

The product is outstanding

The product is outstanding! The case has a sharp impressive style and sticks to all surfaces advertised! Great customer service too!

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Kathleen,

“Sticks to all surfaces advertised” music to our ears 😄 That’s exactly what we aim for. Glad you’re loving the look too. We try to keep it sharp without overdoing it.

And really appreciate the shoutout to the team as well. We’ll take that win.

Thanks for sharing this!

MagBak Team

Saanut 5/5 tähteä

New to magbak

New to magbak. Ordered wallet and case. The wallet had a defect and they are sending a new one. Great customer service and so far the case is great and looking forward to the new wallet.

19. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Andrew,

Welcome to MagBak, and glad to have you with us! Sorry about the wallet hiccup, but happy we could get a new one on the way quickly.

Really glad to hear the case is already treating you well, and we’re confident the new wallet will make a much better first impression.

Appreciate you sharing this!

MagBak Team

Saanut 5/5 tähteä

Company stand by their product and will…

Company stand by their product and will send replacement parts if something breaks.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Michael,

We stand by our products and our customers. So this really means a lot to hear. If anything ever gives you trouble, we’ve got your back.

Thanks for taking a moment to share this!

MagBak Team

Saanut 5/5 tähteä

Exceptional product and exceptional…

Exceptional product and exceptional customer support. The 16 elite case has been an excellent case for me and meets all my needs. Love the convenience of being able to stick it to the refrigerator, squat rack, etc. as I need.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
MagBak-logo

Vastaus yritykseltä MagBak

Hey Chris,

Exceptional product and exceptional support, we love hearing that 😄 So glad the 16 Elite case is hitting the mark for you and fitting right into your day-to-day.

And yeah… once you start sticking your phone to everything from the fridge to the squat rack, there’s no going back.

Really appreciate you taking the time to share this!

MagBak Team

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