While vacationing in Wildwood, NJ, we’re we’re very excited about our 6th floor ocean front and pool view. While out on the balcony I dropped my Samsung S24 and it fell 6 stories to the locked pool se... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have the Elite case for my S25 Ultra and its the only case you'll ever need. Its super easy to clean and I use every bit of the case daily and it has protected my phone from nasty falls. The only p... Näytä lisää
Yritys on vastannut
Great customer service. I’ve bought a few different products now. No issues. I recently purchased the wrong wheel rim protectors for my Tesla. It was 100 percent my fault. I contacted them, and t... Näytä lisää
Yritys on vastannut
The case is great, solid design and construction, lots of features, and the wallet is slim but holds 5 cards comfortably plus 4-5 bills and it seamlessly pairs with Apple find my. Love the product, bu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.
Yhteystiedot
719 S Los Angeles St, 90014, Los Angeles, Yhdysvallat
- info@1lss.com
- magbak.com
4,7
Erinomainen
2 t. arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing cases and next level customer service
The Elite cases are the best cases I’ve ever come across. I’ve never find another that is thin and yet the finger loop doesn’t stick out and it doesn’t hurt your finger like the metal types. I like being able to change colour accent when I feel like it and the finger cushion is genius, even if it doesn’t stay closed easily.
The customer service is NEXT LEVEL. Very responsive, helpful and friendly. Great warranty service also. Highly Recommend!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Sarah,
Thanks for sharing this. Your experience with the Elite case is exactly what we aim for at MagBak.
We’re really glad you’re enjoying the slim feel, the comfortable finger loop, and the flexibility to switch up the color accents depending on your mood (basically, your phone gets more outfit changes than most people 😄). And yes, that finger cushion design was built to solve the “why does every metal loop feel like punishment?” problem.
It’s also great to hear our support team and warranty process have been hitting the mark for you.
Appreciate the recommendation and the support!
MagBak Team
Excellent service and communication
Excellent service and communication. I have used their range of products for some time now and they are excellent and I recommend them to anyone.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi David,
Thank you for the awesome review and for sticking with MagBak for so long! We’re thrilled to hear you’ve been enjoying our products and that our team’s service and communication have made a great impression as well.
Hearing that you’d recommend us to others means a lot. At this point, you might officially be our unpaid spokesperson 😄 We truly appreciate the support and we’ll keep working hard to make sure both our products and service stay worthy of the recommendation!
MagBak Team
I love their products
I love their products! I have order their phone cases, multi charger and wireless car charger. I have issues with the wireless car charger. I informed them they stand behind their products, even though the warranty expired they gave me a discount. So I purchased another one. I will continue to buy products from them. They are very well-made.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Macias,
Thank you so much for the amazing support and for rocking so many of our products! We’re thrilled to hear you’ve been enjoying your phone cases, MultiCharger, and wireless car charger. While we’re sorry the car charger gave you some trouble, we’re glad our team was able to help out even after the warranty period.
We appreciate your trust in our products and our team!
MagBak Team
Had a problem with my case and they…
Had a problem with my case and they react perfectly
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Maxime,
Had a problem with my case and they handled it perfectly. Super quick to respond, easy to work with, and they got everything sorted out without any headaches. Customer service done right 👏
MagBak Team
The quality of the cases are trash
The quality of the cases are trash, they don't last longer than 6 months without breaking, not because of being dropped but because the quality of the plastic material is horrible, Ive purchased 2 cases and have received a 3rd through the warranty process, I will no longer be using their products. Customer service was fine, they will not send me a new case which is still within the year of receiving, but they base their warranty on the original product not the replacement they had to send.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Scott,
We're really sorry to hear this has been your experience, that's not the standard we hold ourselves to, and we completely understand your frustration.
Our team has already reached out to connect with you directly and make this right. We genuinely stand behind our products, and we want to make sure you're taken care of.
We appreciate you sharing this, and we hope we get the chance to turn this around.
MagBak Team
Magbak elite phone case dropped on cement and there is zero damage
I received the elite case 1 week ago and dropped the phone case onto a rough road today. I am relieved to say there is zero damage. Not only is the phone screen okay due to the case's higher surrounding edge, but the case itself has no scuffs or scratches. Amazing!
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi there,
Nothing better than hearing the Elite case passed the “rough road test” with flying colors 😄 We’re so glad your phone stayed protected and the case came out looking brand new too. Thank you for sharing your experience and for trusting MagBak with your phone!
MagBak Team
Great product and customer service 100%
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Beto,
Great products and great customer service… we’re trying not to let it go to our heads 😄 Thanks for the 100% love!
MagBak Team
Best service!
Best service!
The strap behind the cover was broken on the cover. But they sent a new one with it.
And on another cover, the little finger pad was also broken, and they sent a new one right away.
Can only recommend Magbak 🤩
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Olaf,
So glad we could get those replacements out for you quickly! Sounds like your cases have been through some real action 😄 We truly appreciate you giving us the chance to make it right, and it means a lot to hear you’d recommend us.
Thanks for being part of MagBak! 🤩
MagBak Team
Great customer service
Great customer service. Quick to respond and resolve concerns.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Steven,
Glad we could help quickly! We try to move fast so you don’t have to think about it twice 😄
Thanks for the support!
MagBak Team
A+ customer service
Quick response. Fixed my issue while exceeding expectations. 10/10 would recommend 🙌🏻
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Heu Daria,
Thank you so much for the awesome review! Glad we were able to get everything sorted out quickly for you and make the experience an easy one.
Hearing that we exceeded expectations means a lot to us. Thanks again for the support and for the recommendation. We’ve got your back anytime you need us! 🙌🏻
MagBak Team
I just purchased a case with screen…
I just purchased a case with screen protector.
Issue- the bottom corner never stood with the adhesive to the screen. It kept couching on just about everything.
Response- was great, they did there due diligence, I said my side.
I was told a new screen protector was on its way.
I thought the process was solid.
Thanks
Gamble
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Gamble!
Thanks so much for sharing this and sorry about that pesky corner not sticking down. Nothing more annoying than a screen protector that won't cooperate 🙂
Glad we could sort it out for you and get a new one on the way. If the replacement gives you any trouble at all, just let us know. We've got your back!
Team MagBak
The case is great
The case is great. I had a problem with the screen protector peeling off on the top left corner so I had to take it because dirt got under it. I left a comment on one of the posts on instagram and in less than a day was contacted by a representative. And they are getting a new one sent to me. A real stand up company. Every time I get a new phone I will be getting a MagBak.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Timothy,
Thank you so much for sharing this! We’re really happy to hear you’ve been enjoying the case, and even more glad we could quickly help with the screen protector issue. Once dirt sneaks under a screen protector, it somehow starts acting like it pays rent and refuses to leave. 😄
We always want to make sure our customers are taken care of, so we’re glad we could get a replacement headed your way quickly.
Thanks again for the awesome review and for being part of MagBak!
MagBak Team
Top notch customer service!
Their customer service is absolutely top notch. I was out of my warranty period and my case had broke on the back where the finger loop is. Without hesitation, they offered to replace it for free. I didn't expect that at all, but I am super grateful and will forever be loyal to MagBak!
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Donny,
Thank you so much for your kind words. We’re really happy we could help and get you taken care of. While your case may have been outside the warranty period, we always want to do what we can to support our customers whenever possible.
It means a lot to hear that the experience left such a positive impression, and we truly appreciate your loyalty and support. Hopefully, the new case serves you well for a long time to come and thank you again for being part of the MagBak family!
MagBak Team
REALLY impressed with this company!!
REALLY impressed with this company‘s customer service. I contacted them via Instagram to ask about BUYING a replacement camera surround (mine broke) because I could not find one to buy on their website. They responded within the hour, and not only sent me a new camera surround for free, but issued me a refund (on their own initiative) for a button set I had recently ordered to replace a broken button because they said I should not have had to buy that because the phone was still under warranty. That’s way more than I even asked for! It’s been a long time since I’ve seen a company go above and beyond like that and it was very refreshing.
PS. My case (MagBak Elite for iPhone Pro Max) is great too!
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Gregory,
This absolutely made our day! We’re so happy we could help get everything sorted out for you. Our team always tries to make things right, so hearing that the experience felt refreshing really means a lot to us.
Also, thank you for the love for your Elite case! Sounds like it’s been through a few battles already… broken buttons and camera surrounds are basically proof it’s doing its job protecting the important stuff 😄
We truly appreciate you taking the time to share this and for being part of the MagBak family.
MagBak Team
Best case I have bought for all my…
Best case I have bought for all my phones. I have also had the original wireless charger since it came out and still going strong! Customer service is also amazing!
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Gerardo,
Thank you so much for the amazing feedback! We love hearing that the case has been your go-to across multiple phones, and it’s awesome to know your original wireless charger is still going strong, that thing’s clearly built like a tank 😄
Really appreciate the kind words about our customer service as well. Thanks again for being part of the MagBak family!
MagBak Team
Perfect All Around Case
The product is very well made. I have put this item through the ringer while trail running, climbing, and camping. It has held up super well. On top of that their customer service is very quick and willing to help
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Bubba,
Thank you for the amazing review! Sounds like your Elite case has officially earned its outdoor survival badge. 😄 Trail running, climbing, camping… that’s a serious durability test, and we’re thrilled to hear it’s holding up strong through all of it.
We’re also really glad our customer service team could be there when needed. Fast and helpful support should always come with gear built for adventure.
Really appreciate you taking the time to share your experience!
MagBak Team
Excellent quality products
Excellent quality products. There is a lot of care put into the quality of what they sell. I personally got the Elite phone case & 3 in 1 phone stand and couldn't be happier. There was an initial issue with one of my items but customer service immediately sent me a replacement without delay.
They are definitely pricer than other options but you absolutely get the quality and top tier customer support.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Trevor,
Thank you for the great review! We’re so happy to hear you’re loving your Elite case and our MultiCharger. A lot of care goes into designing and building our products, so hearing that it shows truly means a lot to us.
We’re also glad our team was able to jump in quickly and get the replacement handled without any hassle. That combination of quality products and reliable support is exactly the experience we try to deliver.
And yes… we may not be the “gas station phone case” option 😄 but we’ll always do our best to make sure the quality and support are worth it.
Thanks again for the support!
MagBak Team
Fantastic Product and Service
The case is a well thought out product. I have the elite case for an iPhone 17 Pro. It provides great protection and usability. The finger loop, kickstand, and magnetic back are frequently used from the office to the shop and everywhere in between. The finger loop developed a tear after about 5 months. I contacted them and they very quickly arranged for a replacement. Their service compliments their product to create an all around fantastic experience.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Brandon,
Thank you for the awesome review! We love hearing how the Elite case has become part of your everyday routine, from the office to the shop and everything in between. The finger loop, kickstand, and magnetic system really are the MVP trio. 😄
We’re also glad our team could get the replacement sorted out quickly for you. Wear can happen with heavily loved features, so it means a lot to hear that the support experience matched the product experience.
Really appreciate you taking the time to share this!
MagBak Team
Absolute garbage and over priced
Absolute garbage and over priced. Used on iPhone 17 pro max. The volume buttons fell off after one day and by day three the power button fell off. Cases for a fraction of the price are much more durable.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hey Paul,
We're truly sorry to hear about your experience. This is not the quality we stand behind, and we completely understand your frustration. Losing buttons after just one day is not normal behavior for our cases, and we believe you may have received a defective unit.
We back all of our cases with a one-year replacement warranty for exactly this reason.
If you ever decide to give us another chance, please reach out to us directly. We'd love to make it right!
MagBak Team
Incredible drop protection for size
Incredible drop protection for size. Included Screen Protector and installation kit. Don't waste your money on Apple cases. MagBak is so much better in every way yet retains all the apple charging features. How many times have you set your phone down only to scratch the screen or forget where it is. MagBak completely eliminates this. I put a MagStick in Car and Bedroom. It sticks solid to all metal..think appliances, car fender, fence post, tool box, office cubical. Great customer service that is in USA and actually cares.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MagBak
Hi Bob,
This review deserves to be stuck on the fridge with a MagStick. 😄
We’re so happy to hear you’re enjoying the protection, accessories, and magnetic features of your MagBak setup. And honestly, once you start sticking your phone everywhere, it’s hard to go back.
Thank you as well for the kind words about our customer service team. We truly care about making sure every customer has a great experience, and your support means a lot to us.
MagBak Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.