I had an issue with my toll payment as my card transaction was declined, so I called customer service to sort it out. I was really lucky to speak to a very polite and helpful gentleman who made ev... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Prompt answer to my query, which allowed me to remove a redundant holder for my TAG device, now discarded, from the top of my windscreen. No damage to the screen, and no trace of the holder's glue on... Näytä lisää
What went wrong.. everything went wrong. Because of the HS2 roadworks and not being familiar to the area. I accidentally drove on the M6 toll road. Cameron off at T3 and was guided through the service... Näytä lisää
Staff at the call centre were really very helpful and pleasant in resolving the problem. It clearly worked and no issues at the toll booths and automatic payment is now working
Yrityksen tiedot
Yrityksen kirjoittama
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Yhteystiedot
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Yhdistynyt kuningaskunta
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3,6
Keskitasoinen
781 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Promptly answered and stayed on the…
Promptly answered and stayed on the line until I had my account set up.
12. elokuuta 2026
Vastaus yritykseltä M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
My nightmare solved
Good communication and to be able to go through without me trying to reach, then getting out of the car, paying then trying to put my seatbelt on before the next person came through. Then watching the traffic to get back onto the motorway. My biggest nightmare solved. Thank you.
12. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Christine, Thanks for your review and I am pleased that the account works for you . Please feel free to reach out should you require anything further Kay@M6toll
I was wrongly charged but M6 Toll were…
I was wrongly charged but M6 Toll were quick to respond and rectify the error.
12. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Stephen , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Vastaus yritykseltä M6toll
Hi ,Ronnie thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
We had trouble presenting payment the…
We had trouble presenting payment the cashier and latterly her colleagues action meant settlement was smooth and effortless thank you
7. elokuuta 2026
Vastaus yritykseltä M6toll
Hi simon, thanks for your review and yourkind words regarding the service recieved. Please feel free to reach out should ypu require anything further. Kay@M6toll
The m6 toll is over priced!!
The m6 toll is over priced!!
Why is it so expensive?
£20 to run my van on a road which should decrease traffic on the m6 through Birmingham.
10. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Richard We're sorry that you didn't think M6toll was worth it for you. We really appreciate your feedback on value and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
Toll Barrier problems
prompt response and a proper investigation into the problem with good advice from Collin Weston
4. elokuuta 2026
Vastaus yritykseltä M6toll
Hi , thanks for your review and the positive comments regarding the service you received frtom Colin. I will ensure these are passed onto him
Please feel free to reach out, should you need any further support Kay@M6toll
I was impressed with the speed of your…
I was impressed with the speed of your reply to my query, unfortunately, it wasn't the answer which I hoped for. But it gave me relevant information. I will still use the Toll Road as it is a great road
Thank you
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Valerie, thanks for your review and the positive comments regarding the service you received.
I am sorry you did noyt get the outcome you hoped for, but please register for the Mobility scheme for future journeys
Please feel free to reach out, should you need any further support Kay@M6toll
No level of understanding for someone…
No level of understanding for someone who was diverted down the m6 and had no previous knowledge of the toll but qualifies for exemption. Insisted I should have applied for the exemption prior to my journey.
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Katie, thanks for your review. I have noted your comments and will ensure they are fedback to the team
Unfortunately, exemptions must be applied for and approved before a journey is made. This is because eligibility is verified in advance to allow the barrier to rise when using the toll road.
Please visit our website to apply for exemption for future journeys Kay@m6toll
Speedy response
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Quick and efficient refund request
Was charged incorrectly so contacted for refund which was dealt with quickly and efficiently. Great service.
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Michelle, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Super easy
Super easy
I hadn't got my card on me and they sent it to my phone for payment and I have 6 days to pay it.
Was nervous about using a toll but was an absolute breeze.
Will use again
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Alexander and thank you for your positive comments. We are pleased you found the toll easy to use and hope to see you again soon.
Please feel free to reach out should you require anything further Kay@M6toll
This is the way to pay your toll!
This is the way to pay your toll!
Steam through the toll booth and they debit your card. This is free, so why not do it? Better than fumbling around at the pay machine!
I had a query and received a very polite and rapid response, well done M6 Toll.
8. kesäkuuta 2026
Vastaus yritykseltä M6toll
Hi David, thanks for your review and the positive comments regarding the lite account.
Please feel free to reach out, should you need any further support Kay@M6toll
Vastaus yritykseltä M6toll
Hi Sanjaythanks for your review and the positive comments regarding the service you received.
Please feel free to reach out, should you need any further support Kay@M6toll
Once we established a fault on the link…
Once we established a fault on the link to submit my application the service was superb from both ladies whom dealt with me.
3. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Alec thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
although there were issues
although there were issues, company is helpful and understanding
4. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Ian, thanks for your review and the positive comments regarding the service you received.
Please feel free to reach out, should you need any further support Kay@M6toll
Highly exorbitant price with no…
Highly exorbitant price with no consideration to apply retrospective credits due to mistake in online account
23. heinäkuuta 2026
Vastaus yritykseltä M6toll
Hi , We're sorry that you didn't think M6toll was worth it for you. We really appreciate your feedback on value and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
Had to contact customer services…
Had to contact customer services relating to personal issue, they responded within two days and everything was sorted. Excellent service and very supportive and respectful.
11. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Annette
thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Vastaus yritykseltä M6toll
Hi Imteyaz, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Information request and response
Provided helpful information however, this information wasn’t easily findable on your website which was frustrating
3. elokuuta 2026
Vastaus yritykseltä M6toll
Hi Andrew, thanks for your review and the positive comments regarding the service you received. I will pass your comments regarding the ease of finding information on the website to our website team.
Please feel free to reach out, should you need any further support Kay@M6toll
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.