I had an issue with my toll payment as my card transaction was declined, so I called customer service to sort it out. I was really lucky to speak to a very polite and helpful gentleman who made ev... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Prompt answer to my query, which allowed me to remove a redundant holder for my TAG device, now discarded, from the top of my windscreen. No damage to the screen, and no trace of the holder's glue on... Näytä lisää
What went wrong.. everything went wrong. Because of the HS2 roadworks and not being familiar to the area. I accidentally drove on the M6 toll road. Cameron off at T3 and was guided through the service... Näytä lisää
Staff at the call centre were really very helpful and pleasant in resolving the problem. It clearly worked and no issues at the toll booths and automatic payment is now working
Yrityksen tiedot
Yrityksen kirjoittama
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Yhteystiedot
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Yhdistynyt kuningaskunta
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
After travelling on the m6 toll road…
After travelling on the m6 toll road and charged 17pound for a journey I was forced to take due to traffic lane issues I felt disgusted and felt as though I had been robbed
Query for toll friendly service
When i had a problem with access to my…
When i had a problem with access to my email i sent you, you sorted it quickly finding out i had put an extra J in my email address allowing me to continue my application for the m6 toll thx,
Prompt answer to my enquiry
Prompt answer to my query, which allowed me to remove a redundant holder for my TAG device, now discarded, from the top of my windscreen. No damage to the screen, and no trace of the holder's glue on the screen.
Over charged on my vehicle and still…
Over charged on my vehicle and still awaiting the refund.
I had a set up issue which was dealt…
I had a set up issue which was dealt with quickly and efficiently.
Application processed within hrs
Helpful customer service
Helpful customer service. Sorted out my query quickly.
Thanks
Highway Robbery…… no common sense.
I was charged £20 which is the same rate as an Articulated HGV. Even though my vehicle is just a 2 inch lifted SUV Nissan pathfinder.
Nothing can be done so they say because their height lasers measured the height. I’ve used the toll for a decade! In HGVs and cars. I’ll be giving it a miss from now on if that’s what I’ll be charged for a SUV. I don’t think the Range rovers and Defenders will be paying what I paid. What a joke.
Prompt common sense assistance- a rare…
Prompt common sense assistance- a rare quality!
Automatic topping up of M6 account
Staff at the call centre were really very helpful and pleasant in resolving the problem.
It clearly worked and no issues at the toll booths and automatic payment is now working
Charged twice
Cheaky support
I got charged twice per single cross, i phoned them, she gave email to send, i have sent email, got repply:
"Thank you for getting in touch.
We have received your email, we will get back to you within 10 working days."
I have no words! Absolute animals.
The website wasn’t working properly
The website wasn’t working properly, but you still doubt with the issue swapping vehicles over on a Sunday
Very quick and professional response in…
Very quick and professional response in resolving my complaint and processing a refund
This was our first time using the toll…
This was our first time using the toll . After paying for our car , we noticed they had charged us for a car and caravan . Have been in contact with them but 10 days later we are still waiting for a refund ..
Website easy to navigate interruption not noticed
Website easy to navigate, set up an account
Improvements notice when there is an interruption in membership and personally intervene .. avoiding unnecessary inflated charges
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.
