So easy! We tried a different service first and it was a disaster. Two days of trying to connect the SIM, double the cost, never getting it to work...ridiculous. Finally got smart and switched to Lyca... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They forced me to switch my SIM to an eSIM while I was outside the US, but they did not inform me that I needed to be physically within the US to complete the update on the US network. As a student,... Näytä lisää
Yritys on vastannut
I am in China, and I’m unable to make any calls using your SIM card. I also cannot reach your customer service number. No matter how I try to request help, I’m not getting any real assistance. This... Näytä lisää
Yritys on vastannut
Very simple to buy and activate. I biught my e-sim and activated it all the way from Africa without having to talk to anyone. The plans are extremely affordable, too. They have so many plan options t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Yhteystiedot
24 Commerce St., 07102, Newark, Yhdysvallat
- 1-866-277-3221
- lycamobile.us
3,0
Keskitasoinen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was easy would have prefered an app…
Was easy would have prefered an app instead of web interface
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Ashie Galloway,
We appreciate your positive feedback and understand your preference for a dedicated app. We are always looking for ways to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear customer,
We appreciate you bringing the site's speed to our attention. Please check again, and if the issue still persists, kindly update us so we can assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We are so happy to hear that you found our offering to be truly worthwhile. We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Hi Keerthi medarametla,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Terrible service I just paid to get my…
Terrible service I just paid to get my phone turned on & its not on everything about this situation is terrible do not get this service these people suck & don’t speak English I hate everything about this shit
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Jaquez Dunston,
We are truly sorry to hear about the frustrating experience you've had with our service. This is certainly not the standard we aim for, and we understand how upsetting it must be to have your phone not working after activation.
We have refreshed the network profile and also sent you the manual settings via our private channel. Please follow the instructions to connect to the network.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Worst customer service ever
Worst customer service ever. Can’t even let customers explain themselves. This guy is too arrogant and aggressive.
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Rollande,
We are sorry to hear about your experience and apologise for the service you received.
This is not the standard of customer care we strive to provide. We take your feedback seriously and would like to investigate this matter further. Please the Lyca Mobile number and the number used to contact us via our private channel, and we will get back to you as soon as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We appreciate your feedback. We are always working to improve our offers for all our valued customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Dear Prem Mozumder,
We appreciate you sharing your feedback regarding the pop-ups. We have emailed you the steps to follow to help prevent the same message from appearing again. If you need any further assistance, please feel free to contact us via our private channel.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad service I did not get number…
Very bad service I did not get number on my cell after purchasing the 6 months eSIM I only received number on my email
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Alex Morris,
We appreciate you sharing your experience. We understand your frustration regarding not receiving the number on your cell after purchasing the eSIM. We will investigate and get back to you as soon as possible.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vastaus yritykseltä Lyca Mobile USA
Hi Lewis Affleck,
We're so happy you enjoyed your first month with us! We truly appreciate your positive feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
No deal codes for existing customers
No deal codes for existing customers, bad network quality, really disappointed. Never recommeded.
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Senthilkumar,
We appreciate you sharing your concerns about existing customer deals and network quality. We are actively working to improve our services based on your feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I couldn’t actívate my esim.
2. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Andres zuluaga,
We understand your frustration with the eSIM activation. To assist you further, please share the exact error message you are receiving so we can investigate and help you activate the SIM.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have never been experienced with a…
I have never been experienced with a company which doesn’t know how to callaborate with customers in this decade
30. kesäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear customer,
We are genuinely concerned to hear about your experience regarding collaboration. please brief us about the issue you face in Lyca Mobile. This will enable us to investigate this matter in detail and resolve the issue you experienced.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Inside United States
Inside United States, quality is good. I went to Canada last months, no data service was available even with international roaming was on.
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Henry_zhang,
We appreciate your feedback regarding our service quality in the US. We are concerned to hear about the data issues you experienced in Canada, despite having international roaming active. We are always working to improve our international services.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
spent 3hrs to buy ATT prepaid service…
spent 3hrs to buy ATT prepaid service and gave up. It took 5 minutes to buy and activate my service on Lyncamobile. love it.
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Anil Javali,
We're so glad to hear that you had such a positive and efficient experience with our service! We appreciate you sharing your feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was pretty easy to access and to buy…
It was pretty easy to access and to buy also have accesible prices
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Johann Vargas,
We're so happy to hear that you found our services easy to access and our prices affordable! We truly appreciate your positive feedback.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
service is excellent
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Hi Vijay,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Since you changed over from T-Mobile to…
Since you changed over from T-Mobile to AT&T.
I am traveling to Margarita Island Venezuela I have no signal.
Before I can receive calls and messages.
Now I have no signal no connection at all
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We appreciate you sharing your experience regarding the signal issues you are facing in Margarita Island. We understand how frustrating it can be to lose connectivity. We have sent the manual instructions to your email address—please follow the steps provided to reconnect to the network and continue using the service.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Tried to move my eSIM to a new device
Tried to move my eSIM to a new device. I couldn’t do iPhone to iPhone (I could transfer another eSIM that I have, so no issue on my side). Connected with an agent, agent rushed me and left me mid transaction
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We appreciate you sharing your experience. We’re sorry to hear about the difficulties you faced with your eSIM transfer and your interaction with our agent. We recommend trying the SIM swap again via the Lyca Mobile app. If the issue persists, please share the exact error message so we can investigate and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Customer service is very horrible
Customer service is very horrible. They keep on hanging up on me when they don’t know the answer
1. heinäkuuta 2026
Vastaus yritykseltä Lyca Mobile USA
Dear Customer,
We are concerned to hear about your difficulty reaching us and appreciate you bringing this to our attention. Please share the number used to contact us so that we can check and get back as soon as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
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