My dog was not coping with travelling in our campervan at all. I nearly gave up trying. It has taken effort and training but he has finally cracked it. I believe his travel pod has played a massive pa... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great website, very informative about their products. The limited edition dog pod looks good quality, and very comfortable, would be good to offer a choice of seat cushion colour. Only gave 4 st... Näytä lisää
I was let down by another supplier, found Luther Bennett online looked like a fantastic product, needed a bed for my doggo so promptly ordered Monday night at 10:00pm. I received the bed by Wednesday... Näytä lisää
I like the isofix options. I like the squish factor. I like that precipitation slides off the main fabric. Overall a quality and well made product. Because I chose size XL for my growing puppy and... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Luther Bennett, best recognised for our original design of luxury dog car seats—the Luther Bennett Dog Pod. This innovative product is at the heart of our exclusive collection, offering your pet unparalleled comfort and style during travel. We specialise in developing premium, limited-edition dog products, ensuring each one is a class leader in design, quality, and functionality. From our Dog Pod to our award-winning Dog Coat, every item is a reflection of our commitment to excellence. With an Excellent rating on Trustpilot, we pride ourselves on going above and beyond for each customer, delivering not just products but an elevated and luxurious experience. Discover Luther Bennett and join a community that values the very best for their pets.
Yhteystiedot
146 CURTAIN ROAD, EC2A 3AR, LONDON, Yhdistynyt kuningaskunta
- 0800 118 4020
- info@lutherbennett.com
- lutherbennett.com
4,5
Erinomainen
430 arvostelua
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Simply the best dachshund winter coat
Having followed Luther Bennett on social media for a while we decided to pre-order the dachshund specific winter coat when the opportunity arose. Fabulous quality & literally fits like it was made to measure. The original size ordered was too large but it was very promptly exchanged for a smaller size. Our dachshund looks so smart while also being warm & cosy. We wouldn’t hesitate to order again or to recommend Luther Bennett.
13. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Fiona,
Thank you so much for your kind words and thoughtful review! We're thrilled that you’re happy with the quality and fit—your description of it being “like it was made to measure” truly makes our day.
We’re also glad we could quickly exchange the size to ensure a perfect fit for your Daxi.
Your recommendation means the world to us, and we can’t wait to have you shop with us again in the future.
Thank you for choosing Luther Bennett!
Warm regards,
Anton
When having trouble with the order an…
When having trouble with the order an individual order and invoice was made for me.
13. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Gilly,
Thank you so much for taking the time to share your experience. We're thrilled to hear that we could assist you with your order and provide a personalized solution. It’s our goal to make every step as smooth as possible, and it’s wonderful to know we could help.
If there’s anything else we can do for you, please don’t hesitate to reach out.
Thank you for choosing Luther Bennett!
Warm regards,
Anton
Great company
Great company! I had the wrong size to begin with but a new one was sent out super quick. Fantastic quality coats!
13. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Victoria,
Thank you so much for your wonderful review! Ensuring the perfect fit for your pup is always a top priority for us, so it's great to know we could help you find just the right size.
If there's anything else we can do to assist you, please don't hesitate to reach out.
Thank you for choosing Luther Bennett.
Warm regards,
Anton
Beautiful Coat.
Hello had to wait a while for the coat but it was worth the wait. The coat looks so smart and fits our Dachahund Woody so well. Already had a few comments asking where I purchased the coat.
13. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Caron,
Thank you so much for your lovely feedback! We're glad to hear that Woody looks so smart in his new coat and that it fits him perfectly. It’s always wonderful to know our efforts are appreciated, even if there was a little wait involved.
The fact that you’ve already had compliments means a lot to us—it’s the best kind of endorsement! Woody must be turning heads wherever he goes. 😊
Thank you for choosing Luther Bennett.
Warm regards,
Anton
The dachshund coat is beautiful
The dachshund coat is beautiful and Oscar seems very comfortable wearing it
13. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Amanda,
Thank you for your feedback! We're thrilled to hear that Oscar finds it comfortable and that you’re happy with its design. Knowing that our coats bring both style and cosiness to pups like Oscar truly warms our hearts.
We're just an email away should you need help with anything else.
Thank you for choosing Luther Bennett.
Warmly,
Anton
Vastaus yritykseltä Luther Bennett
Hi Jade,
We're glad to hear that you're pleased with the quality and fit of the coat. Ensuring the perfect combination of style, comfort, and practicality for your pup is our top priority, and your feedback truly brightens our day.
If there's anything more we can do for you or your furry companion, please don’t hesitate to reach out.
Thank you for choosing Luther Bennett!
Warm regards,
Anton
Hi Anton
Rolo loves his new car seat and New Daxie Coat
fabulous customer journey and so professional !!
car journeys are soo relaxing for him thx to you :)
Anton is amazing and turns things round efficiently i will shop again with Luther Bennett
5. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Andi,
Thank you so much for your glowing review! It’s wonderful to hear that Rolo is enjoying the Dog Pod and Daxi Coat! 🐾
Your kind words about the customer journey and professionalism mean the world to us.
We can’t wait to welcome you back for future shopping. If there’s ever anything else we can do to make Rolo’s experience even better, don’t hesitate to let us know.
Thank you for choosing Luther Bennett!
Warm regards,
Anton
My dogs really love their pod and…
My dogs really love their pod and lounge! Anton is very helpful! A wonderful experience!
20. marraskuuta 2023
Vastaus yritykseltä Luther Bennett
Hi Alexandra,
Thanks for the lovely feedback! I'm happy to hear that your dogs are loving their Dog Pod and Lounger. We’re so glad you had a wonderful experience, and we appreciate you sharing this with us.
Thank you For Choosing Luther Bennett.
Kind regards,
Anton
Brilliant Customer Service
Love it when things don’t quite go to plan and a company steps up and sorts the issue out in quick time. Brilliant communication, issue resolved and the coat is fantastic. Definitely use again
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luther Bennett
Hi Johanne,
We’re really glad we could sort everything out quickly for you. It’s awesome to hear that the coat is working out perfectly! We’d love to have you back anytime—thanks for giving us the chance to make things right!
Thank you For Choosing Luther Bennett.
Kind regards,
Anton
Excellent Service
Excellent service, as an existing customer I was worried I was not able to buy a skin but this was all sorted out for me very quickly and they applied a discount code I had! Very happy
5. marraskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Jennifer,
Thank you so much for the feedback! We're glad to hear that everything was sorted out quickly.
It's always a pleasure to assist our valued customers, and we're so glad you're happy with the service. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Warmest regards,
Anton
Money well spent - happy puppy traveller
Our Joey loves his pod it and its completely transformed his travel experience. He's now super relaxed and happily goes to sleep.
When we bring the pod into the house he chooses to sleep in it over his regular bed.
I'd love to see Luther Bennett doggy beds for the house. We would be first in line 🤩
30. lokakuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Kel,
Thank you so much for your lovely feedback! Happy to hear that Joey loves his Dog Pod!
We appreciate your suggestion about Dog Pod for the house. We’re always looking for ways to expand our offerings, and your enthusiasm means the world to us!
If there’s anything else we can do for you and Joey, please don’t hesitate to reach out!
Thank you for choosing Luther Bennett!
Warm regards,
Anton
Big thanks to Anton and team for…
Big thanks to Anton and team for providing top class support!
23. lokakuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Santiago,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience the team. Your satisfaction means the world to us, and we’re always here to provide the support you need. If there's anything else we can assist you with, don’t hesitate to reach out!
Thank you for choosing Luther Bennett!
Warm regards,
Anton
Excellent service
Excellent service, item was despatched the next day. Good quality item, u would recommend.
21. lokakuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Brenda,
Thank you so much for your kind words! We’re happy that you had an excellent experience with our service and that you’re happy with your item. Your recommendation means the world to us!
If you need anything else or have any questions in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Luther Bennett!
Warm regards,
Apple
Jasper’s Favorite New Spot: The Luther Bennett Car Seat!
Jasper absolutely loves his new Luther Bennett car seat! He’s never been so relaxed and content during car journeys. In fact, when I was assembling the seat in the living room, he insisted on sitting in it. It’s so well-padded and comfortable that he actually preferred it to his own bed and was a bit sad when it was moved to the car. If Luther Bennett ever expands their collection to include dog beds, we’ll be the first in line! On top of that, the customer service was exceptional. There was an issue with delivery (not Luther Bennett’s fault), but they were incredibly helpful and quick to resolve it.
30. syyskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi there,
Thank you so much for your lovely feedback! We’re thrilled to hear that Jasper is enjoying his new Dog Pod—how adorable that he even claimed it in the living room before it made its way to the car!
Your kind words about our customer service mean a lot, and we’re glad we could quickly resolve the delivery issue for you. As for the idea of dog beds, I’ll definitely pass that on.
Thank you for choosing Luther Bennett!
Warmly,
Anton
Good quality product
Good quality product. Great seat for our two daschunds in the car and also gives us another dog bed indoors. Was kept fully informed from placing order until delivery.
5. lokakuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Wendy,
Thank you so much for your kind feedback!
We're thrilled to hear that the Dog Pod is working well for your two pups. It's also wonderful to know you felt well-informed throughout the process—that’s exactly the experience we aim for! If you ever need anything else, we’re always here to help. Give your dachshunds a little pat from us! 🐾😊
Thank you For Choosing Luther Bennett.
Warm regards,
Anton
My senior dog loves her travel pod
My senior dog loves her travel pod. I can already see a difference in her anxiety when we get in the car. Thanks!
30. syyskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Sarah,
Thank you so much for sharing this wonderful feedback! It makes us so happy to hear that your senior dog is feeling more at ease in the Dog Pod. Knowing it's making a difference for her means the world to us.
If there's ever anything more we can do, don't hesitate to reach out. Wishing you both many more peaceful car rides together! 😊🐾
Thank you For Choosing Luther Bennett.
Warmly,
Anton
Vastaus yritykseltä Luther Bennett
Hi Jose,
Thank you so much for your lovely review! We’re happy to hear that your pup loves the product and that you had a great experience with our fast delivery. If you need anything else or have any questions, feel free to reach out.
Happy adventures with your furry friend! 🐾
Thank you For Choosing Luther Bennett.
Warmly,
Anton
Awesome
I appreciate the quality products and the exceptional customer service this company provides. Anton is wonderful and such a pleasure.
23. syyskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi Lisa,
We appreciate your review! It's great to hear that you've had an amazing experience with our products and service. We're always happy to help!
If there’s ever anything else you need, we’re just an email away.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
Expensive but worth it
Expensive but worth it. 6 hours of problem free driving with our dog.
17. syyskuuta 2024
Vastaus yritykseltä Luther Bennett
Hi there Laura,
We're thrilled to hear that your pup had a smooth, comfortable 6-hour drive—that’s exactly what we hope for! We know our products are an investment, so it means the world to us that you feel it’s worth it.
Wishing you many more stress-free travels with your furry friend! If you ever need anything, we’re here to help.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
Vastaus yritykseltä Luther Bennett
Hi there MD,
Thank you so much for your kind words! It's wonderful to hear that you're happy with both the Dog Pod and our customer service. It means the world to us! If you ever need anything else, don't hesitate to reach out.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
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