lucky2go Arvostelua 

Clear overview ob the payment payment page.

If I could give 0 stars I would. We bought 2 tickets and while it said they were confirmed there was no email or ticket information. After trying to cancel and not being able to, I finally received the ticket information. I had already gone to another trustworthy site and purchased 2 tickets. I then AGAIN tried to get a refund for the tickets purchased through this site and they just said the "cancellation window had passed. So we ended up with TWO tickets for the trip and can't even exchange these for another trip. What a waste of money! There's no phone number to call. The only email provided is a "no-reply"... so yeah, talk about a scam!! Do yourself a favor and use a site that actually cares about their customers. If they cared about my experience they should have been willing to let me use the money towards another flight!

Their price is very good and I paid what showed, no hidden price as in other reviews. However, the email notification needs to improve. When I got their first booking confirmation email, I didn't notice the confirmation number inside is not from airlines, when I didn't receive boarding pass about 23 hours prior to departure, I tried to find the boarding information from the airlines, then I found the confirmation code is wrong. I was worried but found some positive reviews here and they replied to each negative reviews, so I contact them (only webform), they replied with real confirmation number within 3 hours, and I got the boarding pass within another 2 hours. I strongly suggest they should improve the email notification with real confirmation number from airlines so it will reduce many complains and/or customer service effort. I still give them 5 stars because of the very good price because I cannot give 4.5 stars.

I have been waiting for a long time for a refund and have been totally getting the run around from Lucky2go. I spoke with Frontier who told me that they didn’t have any reservation under my name and the excuse that Lucky2go gave me for the delay-that they were “waiting for a refund on Frontier’s end” was “total BS”. That’s that the Frontier representative told me exactly.

Hi Magda, I filled out the ticket on the Lucky2Go link that you provided a few days ago but haven't heard back. I am happy to revise my review following a successful resolution of this issue.

Scam. They will show you the actual price AFTER you spend time and fill in all the data, including your credit card details. Pure waste of time. AVOID!

The ticket price has increased by US$ 45.00
The current price is US$ 324.09
The airline has changed the price while you are filling in the form.

SCAM
This company took money out of my bank & I didn't go on this website or try to book anything !

There is no doubt that this site is a scam. There is a significant charge on my credit card from them, but no emails, no confirmation code, no flights booked. Multiple emails have been sent asking for help in figuring out why there was a charge and they said they can’t help unless there is a confirmation code. So brutal!

Je viens d’acheter un billet d’avion sur votre site internet. Le prix indiqué était de 54 euros et l’est toujours. Cependant, je n'ai ni pris d’assurance ni d’option de vol ou quoi que ce soit en plus de payant. Au moment du paiement, le prix de 54 euros est bien affiché, mais dès que j’ai entré mes coordonnées bancaires, on m’a affiché une confirmation de paiement de 70,04€. C’est une pratique totalement illégale et frauduleuse. Par ailleurs, je me suis rendu compte que votre compagnie est très mal notée et ce genre d’arnaque semble être fréquent chez vous. J’exige que vous me remboursiez immédiatement la totalité du billet d’avion, sinon j’irai porter plainte pour fraude et arnaque au consommateur.

Booked flight on Lucky2go, payed with my credit card, and got confirmation email. Later that day bank calls me and said fraud alert and asked if I made the purchase for tickets online. I said yes it was me and had it processed. Day later I get confirmation from frontier airline and issued tickets for my round trip. Take first flight to destination and land, great! Days later on flight back home, notice my seat and my wife seat are separate so I go to the check in counter and rude frontier lady doesn’t ask what I’m there for and just takes my license. Moments later she tells me I can’t fly cause their was fraud on my account. I look at her and say how’d I get my boarding pass then? How’d you guys confirm my flight to fly in before? She said I used a third party (lucky2go) and that I can’t get on the plane. She tells me I have to buy new tickets for the flight or call for refund. Looked at my wife and she looks at me and says let’s just go. We make it through the gate and fly home. We were lucky because it didn’t make sense when we had already flown in with no problems. Frontier never notified us and we would of never known if I didn’t go to the counter. I won’t use them again because that’s to many sketchy issues and even though I was “lucky”, company is not secure enough for me to try again. I see why they call themselves lucky2go. You might get lucky, or might not with your trip.

They claimed ticket was cheaper than the original airline, and then MAGICALLY added $17 extra AFTER I pressed "buy"
SO AT THE END THEIR TICKET WAS $10 MORE EXPENSIVE THAN GOOGLE FLIGHTS OR THE ORIGINAL AIRLINE.

it is not possible to contact them.
Their web form for refunds bombs out and you cannot send them a message

They seem to SAVE your credit card info WITHOUT ASKING YOU FIRST bc after I bought the ticket the "save" popped up

OVERALL THESE ARE SCAMMERS FOR SURE

I wasnt very careful because google listed them right after themselves and the original airline,

BUT THESE ARE SCAMMERS

Todo muy bien. Gracias por el servicio

At the time of booking, it was cheaper. But after booking it shows booking in progress. Next day we receive an email to pay extra dollars. Which are already higher prize than other booking agent. Waiting for refund. Not trustworthy.

I don't recommend this company at all, be careful, I paid for a flight 3 times more expensive than on the airline's website, they refused to cancel the flight and reimburse me, it's a scam.

J’ai réservé des billets d’avion et j’aimerais savoir comment on peut vous joindre pour savoir comment et ou en est la reservation si vous ne me repondez pas rapude j’annule et vous me rendez mon argent
Et ne vous inquiétez pas je ne vous lâche pas

Every thing was easy the person who helped me was grateful thank you very much

I JUST booked a flight for $22 and was charged $59. How is this site recommended by Google flights? Could have booked through spirit for $27 however clicked the Google recommended alternative and was charged $32 more. Also don't have a ticket as it's "processing".

Edit - in reply to your reply - there was no indication that I would be charged more than the flight from spirit. Why on earth would I not just book through them? I have traveled a lot and many third party companies are offered cheaper than the actual airline so I trusted this Google recommended company. Zero indication of additional charge until non refundable receipt is absurd and the sad past is until you are disallowed by Google, nobody is going to read these reviews before booking until it's too late.

They charged me much more than the price showed while purchasing the flight ticket
I checked my bank account and saw the much higher amount.
Lucky2go, please refund my purchase
Reference 6516716746

My ticket purchased through this website was flagged from the airline as fraud and unusable. I had to purchase a new ticket at double the price at the airport. It seems legit because you get a flight itinerary and confirmation number. But when you try to check in online it won’t let you and I didn’t find out that there was a problem until I got to the airport and tried to check in at the counter. It took me forever to find a customer service contact number and that one didn’t even work.

This website is a scam. We bought two tickets from Quito to Lima and they sent us an email days later saying that "the price changed" so we have to pay the difference. We checked and the price did change - FOR A LOWER RATE!!! And they had the audacity of asking for even more money, when the ticket should have already been bought in the first place. Absolutely disgusting. They do not reply, they do not have customer service and they do not have any option to ask for a refund. DO NOT use this website. We had to raise the issue and ask for a charge back on our credit card. So our only hope is that our own bank refunds us. This is FRAUD and ILLEGAL in Europe.

If I could give them ZERO stars I would.

Two days before departure, they cancelled the ticket that I purchased. Ticket prices are now $1500, instead of the less than $400 I paid. The flight is still scheduled to depart and seats are still showing as available for purchase at the extremely inflated price. The cancellation notice was very cleverly written, they claim the booking could not be completed, despite taking my money. NEVER book with Lucky2Go, they will happily take your money and then not deliver the service you paid for.