I believe I was scammed. The items I received were nothing like those shown on the website—just cheap, overpriced knockoffs shipped from China. Returns were supposed to be sent to Belgium, but no RMA... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received my order which looks absolutly faboulus but unfortunately was a bit too small. Lucerti promised me a repalcement for the correct size. I just had to pay a small replacement shipping cost. D... Näytä lisää
Scammers. Do not order. They send you random cheap bullshit you didnt order and refuse to refund and try and make you pay to return. This is theft. Pursuing legal action and reporting them to every EU... Näytä lisää
DO NOT BUY. It is a scam. Promise a product and send a cheap imitation from China. It is fraud and they will shut down and open again under a different name. Once you realise you've been duped they tr... Näytä lisää
On vastannut 37 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent quality jacket
Excellent quality Jacket. I bought it just to go for a short trip over the weekend and it did it's job of keeping me warm.
I believe I was scammed
I believe I was scammed. The items I received were nothing like those shown on the website—just cheap, overpriced knockoffs shipped from China. Returns were supposed to be sent to Belgium, but no RMA or postage reimbursement was offered, which is very confusing. The products were of such poor quality that I ended up giving them away, and the shoes and clothes were much too small.
Lucerti has really impressed me.
Lucerti has really impressed me. The items all look just like I expected and their communication was top notch!!
After about 10 days I got my package and the packaging
After about 10 days I got my package and the packaging is so nice it was a bit damaged from the outside but the inside was looking perfect and it fit well on the first try
Waiting for my size replacement
I received my order which looks absolutly faboulus but unfortunately was a bit too small. Lucerti promised me a repalcement for the correct size. I just had to pay a small replacement shipping cost. Didn't get the replacement yet but suuuuper happy with the service.
I was waiting so long for my order until I realized it was waiting
I was waiting so long for my order until I realized it was waiting in the post station for me to pick it up. *FACEPALM*. OMG I even had an email telling me about it but I found it in my spam... Finnaly received my Boots and they look greaat
Placed an order and forgot to put in my
Placed an order and forgot to put in my phone number. I reached out to the support and after 15 mins got a confirmation that they have updated my order with the phone number. Very good.
Clothes fit well and decent quality.
Pathetic scammers
Scammers. Do not order. They send you random cheap bullshit you didnt order and refuse to refund and try and make you pay to return. This is theft. Pursuing legal action and reporting them to every EU agency possible.
Leather Shoes
I ordered 2 pairs of shoes last week and have just received them. everything went well and I received shipping updated during the whole process. Very happy with the shoes.
DO NOT BUY
DO NOT BUY. It is a scam. Promise a product and send a cheap imitation from China. It is fraud and they will shut down and open again under a different name. Once you realise you've been duped they try to negotiate a discount. If you settle, they've made money for supplying rubbish. Under European law you are entitled to a full refund and, if they ask you to return their product they must pay the cost since it is not what you ordered. Their mistake not yours. It is a pity Facebook put profit before protecting it's users from unscrupulous traders. Simple, don't buy off Facebook.
Did not receive my order
Did not receive my order. Please don't order anything from this company
Scam AI marketing
Sadly it seems I've fallen for scam advertising that instagram won't address. The images displayed in ads and on their website is completely different from the product I've ended up with. I think the pictures have been enhanced with AI so that they look like a completely different material, weight and quality than they are in reality. It was discounted but I've still been immensely ripped off, I'd avoid this company in favour of literally any other clothing company
Rip off
Rip off! Do not buy anything from them. Very poor quality, and they make it very difficult to return.
stiil waiting for the product almost two months ago
stiil waiting for the product, almost two months ago
The company deserve negative ratings, deceit , Fraudulent
The company deserve negative ratings,
They trade is based on fraudulent and deceitful manner where they attract people with stuff which actually they not even selling.
Ones a customer receives the items upon requesting return they make excuses of shipping charges and then manipulate you with suggesting to keep the cheap stuff which they have shipped and also they will refund 15%
Please beware....
Company refused to fix their error
Item received was not as ordered. Wrong size, wrong colour, and design not as advertised. Asked to return for a refund. They expect me to pay to return them, even though their mistake. Numerous emails resulted in the same nothing outcome. Their solution? 20% refund. This somehow feels like a FINANCIAL SCAM selling rubbish to collect money.
Terrible site to buy from
Terrible site to buy from . Extremely poor customer service and almost a fraud. They don’t refund the amount even after cancelling order etc
Deceiving Item Description
Product ordered is not what advertised. Should have been cotton instead of synthetic. Lucerti does not include the cost of shipping replacement. Could have been avoided in initial order.
Do not buy!
Ai responses on returns, repeat over and over. The jacket i got was pathetic. they will only offer me 35% refund because they are in Belgium and I am in USA.
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