We booked tickets for chester zoo last minute and saved about £10 per ticket. I was a bit dubious at first but the email with the tickets came through almost straight away. Would definitely use again... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I rather stupidly clicked on the wrong date for the event I wanted to go to. Having paid and got the confirmation I feared the worst. I contacted Lovetovisit and the wonderful Vinny sorted it out with... Näytä lisää
Yritys on vastannut
Bought some tickets couldn't see the email with the attachment. Contacted the customer service via email. Had a response within 24hrswith tickets re sent. Thank you
Had a great day out at Park Hall Country Park with plenty of activities to do. Our 15 month old grandson had a really lovely time meeting the newborn lambs, seeing the rabbits, watching the pig racing... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Yhteystiedot
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Yhdistynyt kuningaskunta
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
4,6
Erinomainen
553 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very quick and efficient service saved…
Very quick and efficient service saved lots of time at venue was able to proceed without delay very happy
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Kim,
We are very glad to see you had very quick and efficient service, we hope we can do again in this new year.
Kind Regards,
Vinny
All ran well and all the rides were…
All ran well and all the rides were good fun
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Susan,
Thank you for leaving a lovely comment - we are pleased you had such a good time!
Kind Regards,
Vinny
Easy to book days out
Easy to book days out. Great value for money
26. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Sarah,
We are so glad to hear you found the site easy to use and book days out with, It is always a big goal for us here at lovetovisit. We hope it will be just a smooth sailing for any attractions you want to visit in 2026 - Thank you.
Kind Regards,
Vinny
We did a Harry Potter tour.
We did a Harry Potter tour.it was great. The tour was really interesting but it was made extra special because we had an amazing tour guide. Harry was very inclusive, made us all feel special and my grandchildren and I had a super afternoon.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Yvonne,
We are so glad you had a lovely time, thank you for using Lovetovisit to find great tickets to this event. We hope we can help you for another fun day out in the new year.
Kind Regards,
LTV Team
Reliable service and good prices.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Donna,
Thank you so so much for this great review - we hope to see you again on the Lovetovisit platform very soon.
Kind Regards,
Vinny
Wizard of Oz meets Cirque
It was easy to book and got to see a fantastic show at a very good price
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Joanne,
Thank you so much for a wonderful review, we are so please to hear you had a all round 5 star experience with us. It's always to goal for us at Lovetovisit!
Kind Regards,
Vinny
Got a good deal on zip world and easy…
Got a good deal on zip world and easy to book
4. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Susan,
Thank you very much for your kind words! We hope you had a wonderful time at zip world.
Kind Regards,
Vinny
Vastaus yritykseltä Lovetovisit.com
Good afternoon,
Thank you for the 5 stars!! We really happy to hear you have found out site easy to use. We hope you use Lovetovisit.com again very soon.
Kind Regards,
Vinny
Dinosaur event
I booked the dinosaur event for my grandsons to go with there parents.
They had to brilliant day out.Good value.
11. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hey Cheryl,
We are so glad to hear your family had a lovely day out at the Dinosaur event - such a thoughtful gift and thank you for using Lovetovisit!
Kind Regards,
Vinny
Fantastic
Brilliant service making expensive trips out with the kids that little bit more accessible with loads off places at a discounted price. I even got a £5 off voucher for our next trip
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Michael,
Thank you for the 5 stars!! and very kind words.
We can wait to welcome you and your family back - we hope you get to use your £5 voucher very soon.
Kind Regards,
Vinny
Simple process and no booking fee!
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Simon,
Thank you for the 5 stars! We are always going to be booking fee free, it makes such a difference for our costumers!
We look forward to seeing you again soon.
Kind Regards,
Vinny
Very affordable and easy to…
Very affordable and easy to use/purchase our tickets.
Highly recommend 🙂
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Sally,
Thank you for this lovely review, we are so pleased you would highly recommend us! We look forward to helping you with another easy and affordable purchase soon.
Kind Regards,
LTV Team
Delete negative comments of advertised event
After multiple negative comments was places on Lovetovisit.com facebook page about bad experiences in Screamtime event they advertising, lovetovisit same as Screamtime deleted all comments. Why would? People need to know what is happening there and to share experience that it was absolutely crap!
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Kitija,
Thanks for your feedback. We always welcome genuine reviews, both positive or negative, from people who have actually attended an event or used our service.
In this instance, some comments on social media were hidden only where they came from people who hadn’t attended and weren’t sharing first-hand experience, or had not booked through Love to Visit. This is in line with Meta’s guidelines to help keep information fair and accurate for everyone.
We do not remove genuine customer feedback and always encourage real visitors to share their honest experience.
If you attended and would like to share more details, we’d be happy to hear from you.
The Love to Visit Team
No customer service replies
Made an error when I booked a few weeks before my trip. Emailed but no reply. Phoned multiple times and finally managed to get through only once. Person told me they would request cancellation and call back - they didnt. Eventually got an email but was a fresh response and it was too late. It said to just try and use anyway which wouldnt have been helpful and too nuch of a risk. Ended up losing £118 that i really couldn't afford to lose. There is no help or customer service available from this company so be careful i inky ever wanted to cancel and rebook or change date
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Jax,
We’re very sorry to hear about your experience and the difficulty you had reaching us, this isn’t the level of service we aim to provide. We fully understand your frustration and appreciate you taking the time to share what happened.
We’ve since spoken with you directly and resolved this by issuing a full refund and ensuring you keep your points, along with offering a gift card as a gesture of goodwill. We hope this helps to restore confidence in us going forward.
Your feedback has already been shared with our team to improve our response times and customer support processes, as we never want a customer to feel unsupported.
If you ever have any questions or need assistance in the future, please don’t hesitate to get in touch, we’d love the chance to provide the smooth experience all our customers deserve.
The Love to Visit Team
I accidentally booked tickets to…
I accidentally booked tickets to lightwater valley for the wrong day, when I realised, I phoned love to visit customer service, and the guy on the phone was super helpful, and amended my dates right away and sent an e-mail confirmation as well.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Shamyeela,
Thank you so much for your lovely review! We're really glad we could get the dates amended for you quickly and that you had a positive experience with our team.
We know plans can change, so we’re always here to help make things as smooth as possible.
Hope you have an amazing time at Lightwater Valley, and we look forward to helping you with more adventures in the future! 🎢✨
The Love to Visit Team
Love to visit have been really helpful…
Love to visit have been really helpful whenever I have needed it.
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Mr Townsend,
Thank you so much for your review! We're really happy to hear that you've had helpful experiences with us, our team always aims to make things easy and enjoyable for our customers.
We're here whenever you need us again! 😊
The Love to Visit Team
Peterborough circus cancelled due to weather
Booked circus tickets event was cancelled due to the weather we only had an email of the cancellation but we’d already left home. The weather had been bad all night and the morning but they waited till almost one hour before to cancel and notify customers. We were offered to attend the later evening time but it meant hanging around with 2 little ones for over 3 hours.
So I emailed to say we couldn’t take them up on the offer of the later show was told I’d get a response back within 48 hours 7 days later I’m still waiting for a refund and when you try calling it goes to leave a message. So steer clear of this website.
23. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Balbir,
Thank you for sharing your experience, and we’re really sorry for the disruption to your plans.
The organiser notified us of the cancellation due to weather at very short notice, and we passed that information on to customers as soon as we received it. We fully understand how frustrating this was, especially after travelling and with little ones to think about.
We can confirm that your refund has been completed, and we also issued a £20 Love to Visit gift card as a gesture of goodwill for the inconvenience.
Thank you again for your patience and feedback, it helps us and our partners continue improving communication around unexpected event changes.
Kind regards,
The Love to Visit Team
Money charged to credit card but no tickets and no replies to emails!
I was contacted after a few days and the credit card charge was reversed. I sent a follow up to ask about the gift card. This was resolved in 28 October. I understand that this was picked up due to my review. Happy with the outcome
I booked tickets and used a gift card for part payment. The website said they couldn't complete the transaction and when I checked my credit card they had taken the money. The gift card is also now saying that its invalid so assume it has taken that as well. So far 2 emails and 1 call and still no reply or any idea when my tickets will be sent/ or refunds will be issued. Don't use this company - as this seems to be a common experience as from what I can see they don't reply to these negative reviews either.
23. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Carol,
Thank you for taking the time to update your review, we really appreciate it.
We're sorry again for the issue you experienced during checkout, and we're glad we were able to resolve everything for you. Your payment has been refunded, and we also re-issued your gift card with an additional £10 added as a gesture of goodwill.
Thank you for your patience throughout the process, we look forward to welcoming you back again soon.
The Love to Visit Team
AVOID
AVOID - Booked tickets for this weekend with them online. Purchased 8 tickets for my son’s birthday. The money was taken followed by an error system error, its us not you - email us’. I have called 20 times in 2 days. No one has responded to my voicemail or email. Not even worth 1 star.
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Anna,
Thank you for sharing your experience, and we’re really sorry for the stress this caused, especially when planning something special for your son’s birthday.
A connection timeout meant your order didn’t complete, which is why no tickets were issued even though it looked like the payment had gone through. Once we picked up your message, we reviewed the failed checkout and cancelled the payment so no funds were taken.
We understand how frustrating and worrying that situation felt, and we’re glad we were able to speak with you and get it resolved.
We hope your son had a fantastic birthday!
If you ever need support in future, we’re here to help.
The Love To Visit Team
Saved Money AND Great Customer Service
I initially booked tickets through Love2Visit for Aerospace Bristol, at my own risk I had booked them the night before and paid for them but never received my tickets and was due to be in Bristol the following day. I immediately panicked and sent emails through to their customer service team as well as contacting them on Facebook (can you tell panic set in) and rang their customer service line to no answer. Just as I set off to Bristol, I received an email from Richard, the product director with a prompt explanation of what had happened and my tickets attached. It can't have been more than an hour after I had called before I received that email, they had me sorted before I even arrived in Bristol, thank you so much for the great service!
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lovetovisit.com
Hi Katara,
Thank you so much for sharing your experience. We’re really glad everything was sorted in time and that Richard was able to send your tickets before you arrived.
We completely understand the panic when plans are made and tickets don’t appear right away, especially the night before a visit, so we really appreciate your patience while we picked this up.
We’re delighted you enjoyed both the experience and the service, and we hope you had an amazing time at Aerospace Bristol ✈️
If you ever need anything again, we’re always here to help.
The Love to Visit Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.