The actual product and installation are of a very good quality. The fitters were skilled, efficient and polite, however dealing with the office staff was the opposite. Once the initial deposite had be... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I needed 2 frosted double glazed windows replaced I called Lordship and they arranged a convenient appointment a few days later, Alvaro came on time Took the measurements and returned a week late... Näytä lisää
Yritys on vastannut
Lordship windows I found to be very professional. They came first to assess the damage then phoned to give the cost of a replacement window plus labour. I did get a few quotes from other local compani... Näytä lisää
Yritys on vastannut
Thank you Lordship you are just perfect in every way. Can’t fault you very professional polite respectful & go above & beyond to deliver the best results. 💯 excellent work. The owner clearly has high... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ikkunanasennuspalvelu
- Alumiinikehikkojen valmistaja
- Ovivalmistaja
- Ovitoimittaja
- PVC-ikkunatoimittaja
- Korjauspalvelu
Yrityksen kirjoittama
We are Lordship Windows Ltd. We might be a small company, but our impact is BIG. As uPVC and aluminium specialists, for the past 37 years we have been manufacturing, supplying, installing and repairing windows, doors & double glazing for thousands of satisfied customers across North London and beyond. In addition to our status as a FENSA approved installer, whether it is our fantastic product quality, unbeatable production speed or competitive pricing- we pride ourselves on our reputation amongst our customers. Once people have experienced our services and products they keep coming back. It's not just big jobs we are interested in. If you have any aluminium & uPVC repairs or double glazing needs we would be happy to help by sending our dedicated repair engineer for a survey. We may have been around for a while, but we like to move with the times and are constantly expanding our product range. Whether your priority is budget or aesthetic- we have windows & doors for you. Trendy colour options, classic sash windows, sleek sliding doors, composite doors, aluminium options (including single doors and bi-folds), French doors, and so more- if you can imagine it, we can manufacture (and install) it!
Yhteystiedot
33-37 Lordship Lane , N17 6RU, London, Yhdistynyt kuningaskunta
- +44 20 8885 3702
- enquiries@lordshipwindows.com
- lordshipwindows.com
The actual product and installation are…
The actual product and installation are of a very good quality. The fitters were skilled, efficient and polite, however dealing with the office staff was the opposite. Once the initial deposite had been paid, there was no contact and it took weeks of persistance on my part, in order to finally get the job done. Communication is the issue here. Why not use a standard email, to update customers and explain that there will be a delay. Because this was a small job, only one window, the impression was they were doing me a favour,( at a cost of £1300).
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Friendly and affordable!
Can’t recommend Lordship Windows enough. Efficient and friendly service at affordable prices. Big thanks to the lovely Jennifer for her kind and prompt service!
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Martina,
Thank you so much for your kind words and glowing review! We’re thrilled to hear you had such a positive experience with us. We’ll be sure to pass your thanks on to Jennifer — she’ll be delighted to know she made a great impression. If you ever need anything in the future, we’re always here to help! 😊
Kind regards, Lordship Team
I reached out for a consultation
I reached out for a consultation, and they provided a fair quote for repairing my aluminum window hinges. The service was outstanding! Alvero was highly professional, efficient, and delivered top-quality workmanship. The repairs were flawless, with great attention to detail. I highly recommend them for reliable and exceptional service!
13. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Raghavender,
Thank you so much for your kind review. We're glad you were happy with the service. especially appreciate your kind words about Álvaro. He takes great pride in delivering top-quality workmanship with attention to detail, and your recognition truly means a lot.
We're grateful for your recommendation and are always here if you need anything in the future!
Warm regards,
Lordship Team
Amazing Service
Excellent prompt service was extremely impressed and happy with the end result professional fitting of my window and door.
Miss Brown
25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Miss Brown,
Thanks so much for the great review! We're really glad you were happy with the service and love how your window and door turned out. It was a pleasure working with you!
Warm regards,
Lordship Windows Team
I previously used Lordship Windows to…
I previously used Lordship Windows to replace some patio door glass and was incredibly happy with the service five years ago. I immediately contacted the company again to replace additional patio door glass. Lordship Windows was quick to provide a quote for the work, and the new glass was installed a week later. The quote was comparable to those from other companies. The team who came to install the new glass were professional, polite, and personable. Once again, thank you for your exceptional service.
12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Miss PM,
Thank you for your kind words and for choosing Lordship Windows again for your patio door glass replacement. We’re delighted to hear that you were happy with our service five years ago and that we could meet your expectations once again. Our team takes great pride in delivering professional and efficient service, and your feedback is truly appreciated.
If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for your continued trust and support!
Best regards,
Lordship Windows Team
Perfect experience
Perfect experience. Thank you, Darren, Scott, and Drew, for the amazing work. I cannot fault your professionalism, politeness, and respectfulness. You consistently go above and beyond to deliver the best results. The owner clearly upholds high standards and employs top-quality staff. Highly recommended.
28. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi,
Thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with Darren, Scott, and Drew. Our team takes great pride in delivering top-quality work with professionalism and respect, and it means a lot to know that it made a difference for you. We truly appreciate your recommendation and look forward to helping you again in the future!
Best regards,
Lordship Team
No call back …
Called for a quote and told the fitter was busy with another customer and to call back in 5mins. Called back and was told the fitter has just walked out the door with another customer. To leave my number and he will call me back. No call back for a week. I went to A10 windows and they were excellent. They changed the barrel, aligned the door, changed window handles and measured up for 3 doors within days. I’ve ahead placed my order. Good thing that Lordship windows never called back, as I found a company who is better, reliable and reasonable priced.
17. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Nish,
We’re sorry to hear about your experience and appreciate your feedback. We always strive to provide prompt and reliable service, and we regret that we fell short in this instance.
We understand how important timely communication is. Your experience has been noted, and we will work on improving our response times to ensure this doesn’t happen again.
We’re glad you were able to find the service you needed, but if you ever require assistance in the future, we’d be happy to help.
Best regards,
Lordship Team
Unprofessional and Timewasters
Made an appointment in the shop, they took a call out fee. I was telephoned during the appointment time, asking if I can send photos of the patio doors. Following this, was told there was nothing that could be done.
Unprofessional and a waste of time
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Winston,
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
Our team assessed your enquiry based on the images provided to determine the best course of action. Unfortunately, after reviewing the photos, we found that a repair wasn’t possible. To ensure fairness, we refunded the call-out fee in full.
We always strive to provide the best service and appreciate your understanding. If you have any further concerns, please don’t hesitate to reach out—we’d be happy to assist.
Best regards,
Lordship Team
Alvaro came to give us a quote and do…
Alvaro came to give us a quote and do the repairs.
He was very professional and friendly .
The job was done to a very high standard and he took pride and care in his work.
We were very happy with the job and would not hesitate to recommend lordship windows and Alvaro.
Thank you.
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with Alvaro and that you're happy with the results. Alvaro takes great pride in his work, and it's wonderful to see his professionalism and dedication recognized. Your recommendation means a lot to us, and we’re grateful for your trust in Lordship Windows. If you ever need anything in the future, we’ll be here to help! 😊
Sliding door repairs
Trades man turned up within a couple of hours of calling. He was polite and knew my issues. He managed to find the fault and repair within one hour and left everything tidy and working.
Great company.
12. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi John, T
Thank you for your kind review! We're delighted to hear that you were pleased with our prompt service and professional approach. It's always our goal to diagnose and resolve issues efficiently while ensuring everything is left tidy and in perfect working order. If you need any assistance in the future, don't hesitate to get in touch! Kind Regards, Lordship Windows Team
Another purchase from Lordship Windows
Another purchase from Lordship Windows, 2 frosted bathroom windows, cannot fault it, excellent service, and fantastic products...
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Richard,
Thank you so much for your kind words and for choosing Lordship Windows once again! We're delighted to hear that you're pleased with the frosted bathroom windows and our service. It's always a pleasure to help create the perfect look for your home, and we truly appreciate your continued trust in us. If you need anything else in the future, don't hesitate to reach out!
I needed 2 frosted double glazed…
I needed 2 frosted double glazed windows replaced
I called Lordship and they arranged a convenient appointment a few days later, Alvaro came on time
Took the measurements and returned a week later to fit them , I honestly cannot fault the service and the price was reasonable , no fuss no hard sell no mess and I could tell he enjoyed working for a good company
I will definitely recommend them .
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Gregory,
Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with our team, and we're glad Alvaro could provide a smooth and hassle-free service. It's wonderful to know that you appreciated our straightforward approach and reasonable pricing. We take pride in making the process as seamless as possible, and it's great to hear that it came across. Your recommendation means a lot to us! If you need anything else in the future, we’ll be happy to help.
Like having a new door!…
I needed an urgent repair to my backdoor, double glazed, which fell of its hinges! The appointment was quickly fixed for Monday morning and your colleague, Alvaro, turned up on time.
He was able to describe what he proposed to do, the time needed and the cost very quickly and I asked him to proceed.
He replaced the hinges and did lots of other remedial work to my door which is quite old.
The result is fantastic, like having a brand new door. Great workmanship and no mess. I really am very pleased and will certainly use the company again if needed. Well done!
Victor
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Victor,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our service. It's great to know that we were able to assist you promptly and that Alvaro did such a fantastic job on your backdoor repair. We always strive to provide clear communication, quality workmanship, and a clean finish, so it's wonderful to see that reflected in your feedback. We're thrilled that your door feels like new again, and we truly appreciate your kind words and support. If you ever need anything else in the future, please don't hesitate to reach out. Thank you once again!
Excellent Customer Service
You're Engineer A provided excellent customer service and care. The repair was carried out professionally with consideration and we are still happy with the replacement parts as they are working as expected.
19. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Bryan, Thank you very much for your positive feedback! We’re delighted to hear that our Engineer Alvaro provided you with excellent customer service and care. It’s great to know the repair was carried out professionally and that the replacement parts are working well for you. Your satisfaction is our top priority, and your kind words mean a lot to us. If there’s anything else we can assist you with in the future, please feel free to reach out. Thanks again for choosing us!
Worst company I have ever dealt with
Worst company I have ever dealt with. Strung along for 6 weeks on an order which should have been fulfilled in 2 weeks. Lied to on the phone by Jin constantly. Promised callbacks multiple times a week and never bothered to reach out. Had to physically go to the shop and speak with the owner after 6 weeks of waiting. The shop changed glass suppliers and tried to push a £300 up-charge, which suddenly doubled to a £600 price increase onto us, fully well knowing this should have been an absorbed cost by the company.
Promised a refund on the day and never received it. Called a week later and nobody had even processed it. Promised a call back to confirm refund which never happened either.
Nobody in this company has a clue what they are doing. Pure incompetence and unprofessionalism, I have never experienced anything as abysmal than this. Zero accountability and staff who will argue on the phone instead of provide customer service.
Currently fighting for the money back which the team doesn't even know how to process either. Avoid this place and save yourself the stress and the hassle. My new home is incomplete and unliveable due to the failures of this poor company. They will promise everything they can just to take your money, then abandon you and leave you with nothing. Would never support a local business again after this mess.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Jamie,
We regret you had a bad experience and after an internal investigation we will be addressing all the issues raised directly with you. Please be assured that we are prioritizing this matter and will ensure it is processed as quickly as possible.
Thank you for bringing this to our attention. We are committed to clarify the issues and hope we can regain your trust in the future.
Sincerely,
The Lordship Windows Team
Good service and advice
Alvaro swiftly replaced broken hinge then by chance also gave me a solution on my front door lock system, thus sorted out two issues in one go. Very happy with the service and competitive cost.
22. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Hiroshi, Thank you for your fantastic review! We're so glad to hear that Alvaro was able to quickly replace your broken hinge and also provide a solution for your front door lock system—two fixes in one visit! It’s great to know you were happy with the service and found our pricing competitive. We always aim to provide efficient and effective solutions for our customers. If there's anything else we can help you with in the future, don't hesitate to get in touch. Thanks again for your support!
Had my window handle replaced.…
Had my window handle replaced by Alvaro. Lovely man. Very helpful with some questions I had on my other window issues. Will be using them again.
22. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Katie,
Thank you so much for your kind words! We're thrilled to hear that Alvaro was able to help with your window handle and answer your other questions. We'll be sure to pass along your compliments to him. We look forward to assisting you again in the future. Thanks for choosing us!
Repair
Had hinges replaced on a window great service and alvaro was very friendly and professional with great knowledge of the product a true asset to the company also booking the appointment with the team very good service also kept me updated on what time to expect the engineer. Keep up the good work lordship windows would highly recommend and will definitely use again
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Mark,
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our service. Alvaro will be delighted to know that you appreciated his professionalism and expertise. We take pride in our team's dedication to providing excellent service, and it's always rewarding to hear that our efforts are recognized. Regards LWL
Replacing glass in double glass units…
I had to change the glass in the double glazed units in total 11 units (all misted) plus replace back door hinges. I felt reassured and confident from my initial telephone conversation and it flowed through to first visit and installation. Polite, friendly, informative. Responded to my emails within a timely manner.
I had a reminder call, day before the appointment and a call before arrival of installers. The installers arrived on time.
Installers were respectful, polite, tidied up after.
There was an issue with the inner facing glass, it was made safe and I didn’t wait too long for replacement.
I am very satisfied with Lordship Windows, Customer Care Service, their efficiency in resolving the issue so quickly and the respectfulness from the installers.
I am very happy with the new glazing, I can see out of the windows at last.
Thank you Jennifer and Alvaro
24. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Lorna,
Thank you for your detailed and positive review! We’re delighted to hear that your experience with Lordship Windows was reassuring and seamless from the initial call to the final installation. It's wonderful to know that our team's politeness, professionalism, and efficiency met your expectations.
We're particularly pleased that Jennifer and Alvaro provided the excellent service we strive for and that our communication and prompt resolution of the glass issue were satisfactory. Your satisfaction with the new glazing means a lot to us, and we’re thrilled that you can enjoy clear views from your windows again.
Thank you for choosing Lordship Windows. We look forward to serving you again in the future. Regards, LWL
I had a broken double glazed pane
I had a broken double glazed pane. I called up Lordship windows they gave me a rough quote based on my measurements with getting a proper quote once they sent their installer. He measured up but without taking the sides out hence the pane when it came was not the right size. He re measured and a couple of weeks later the pane arrived and was fitted looks very good.
18. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Ketan,
Thank you for sharing your experience with us. We appreciate your understanding and patience during the process. We apologize for the initial inconvenience with the measurements, but we're glad to hear that our team promptly resolved the issue and that you are happy with the final result.
Your feedback is invaluable as it helps us improve our services. We’re pleased that the new pane looks very good and meets your expectations. Should you need any further assistance, please don’t hesitate to reach out.
Thank you for choosing Lordship Windows.
Best regards,
The Lordship Windows Team
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