Got a call to advise they were on their way and turned up on time. Listened to what the problem was then set about investigating what was causing the problem. Found the fault, advised me of the cost... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Firstly, they did not turn-up at the agreed time, with no phone call nor other communication. Having paid the deposit, getting it fitted took time. I have repeatedly asked for the fenca certificicate... Näytä lisää
Yritys on vastannut
I needed 2 frosted double glazed windows replaced I called Lordship and they arranged a convenient appointment a few days later, Alvaro came on time Took the measurements and returned a week late... Näytä lisää
Yritys on vastannut
Lordship windows I found to be very professional. They came first to assess the damage then phoned to give the cost of a replacement window plus labour. I did get a few quotes from other local compani... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ikkunanasennuspalvelu
- ja myös
- Alumiinikehikkojen valmistaja
- Korjauspalvelu
- Ovitoimittaja
- Ovivalmistaja
- PVC-ikkunatoimittaja
Yrityksen kirjoittama
We are Lordship Windows Ltd. We might be a small company, but our impact is BIG. As uPVC and aluminium specialists, for the past 37 years we have been manufacturing, supplying, installing and repairing windows, doors & double glazing for thousands of satisfied customers across North London and beyond. In addition to our status as a FENSA approved installer, whether it is our fantastic product quality, unbeatable production speed or competitive pricing- we pride ourselves on our reputation amongst our customers. Once people have experienced our services and products they keep coming back. It's not just big jobs we are interested in. If you have any aluminium & uPVC repairs or double glazing needs we would be happy to help by sending our dedicated repair engineer for a survey. We may have been around for a while, but we like to move with the times and are constantly expanding our product range. Whether your priority is budget or aesthetic- we have windows & doors for you. Trendy colour options, classic sash windows, sleek sliding doors, composite doors, aluminium options (including single doors and bi-folds), French doors, and so more- if you can imagine it, we can manufacture (and install) it!
Yhteystiedot
33-37 Lordship Lane , N17 6RU, London, Yhdistynyt kuningaskunta
- +44 20 8885 3702
- enquiries@lordshipwindows.com
- lordshipwindows.com
3,8
Hyvä
111 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Called them on 22/12/2023
Called them on 22/12/2023. They visited the property on the same day and carried out the repairs
22. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Ben,
Thank you for taking the time to share your experience with our service. We're delighted to hear that you called us on 22/12/2023 and that we were able to promptly visit your property on the same day to carry out the necessary repairs.
Customer satisfaction is our top priority, and we're thrilled that we could meet your expectations by providing a swift and efficient resolution to your concerns. Our team is dedicated to delivering quality service, and your positive feedback serves as a great motivation for us.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you in the future.
Best regards,
Faulty windows and crooked service
The business refused to deal with the fault that developed in a window pane installed by them even though this was promised under the terms of the warranty.
I have asked their competitor to deal with the fault and then took Lordship Windows to a county court to recover the cost of the work covered by their warranty.
The county court has now granted a default judgment against LW which they are refusing to perform. My next step is to instruct bailiffs and recover the judgment amount and costs of enforcement.
Beware of the crooked people running this company.
UPDATE as of 17 April 2025:
A) the county court has reviewed the case and disagreed with the LW's assertion regarding the absence of documents to support my warranty and lack of service claim. Consequently, the court issued a full value judgment in my favour.
B) the judgment sum has already been collected, confirming the validity of my claim.
C) it is worth pointing out that the window pane installed by the LW's competitor is still in perfect condition, further highlighting the issues with the original installation.
D) instead of the stonewalling their customers, LW may wish to improve communication, follow-up, customer service training, warranty verification, and quality assurance.
15. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Dear Sergey,
Thank you for your message.
We understand your concerns regarding the issues with your window pane. However, as previously advised, we have no record of a valid warranty associated with your purchase, nor have we received any documentation to support your claim.
Without valid proof of warranty, we are unable to accept liability for any repairs or associated costs.
We must also respectfully point out that the threat of instructing bailiffs is not an appropriate or lawful course of action in this matter. If you believe you have a valid claim, we would recommend resolving this through the proper legal channels. Should you choose to pursue this, we will fully cooperate with any official proceedings and provide all necessary documentation to support our position.
We remain open to further communication should you be able to provide evidence of your warranty or any additional relevant information.
Kind Regards
Lordship Team
Lordship Windows have been brilliant…
Lordship Windows have been brilliant repairing and replacing our windows. The technician that came around was really professional and nice and kept us informed along the process. Very neatly done work and executed to a high standard. Certainly our go to place for anything windows!
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Enos,
Thank you so much for taking the time to share your positive experience with Lordship Windows. We are thrilled to hear that our technician provided professional and courteous service, keeping you informed throughout the process.
We are delighted that the window repairs and replacements were executed to your satisfaction. Your kind words reaffirm our commitment to maintaining a standard of excellence. It's an honor to be your go-to place for anything related to windows. We look forward to serving you again in the future.
Thank you for choosing Lordship Windows!
Engineer was very pleasant and helpful
Engineer was very pleasant and helpful. Door repaired and so far so good, no problems with it at all. Engineer also advised that if I should find the door becomes faulty that I should not hesitate to call Lordship Windows which was reassuring. Overall a very good service.
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Despina,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our engineer provided pleasant and helpful service during the repair of your door.
It's great to know that the door is functioning well. If you ever need assistance or have any concerns, please don't hesitate to reach out to us.
Thank you again for choosing Lordship Windows, and we look forward to serving you in the future.
The company did what they promised at a…
The company did what they promised at a reasonable price. A high quality door.
13. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi,
Thank you so much for taking the time to share your positive experience with our company!
We're thrilled to hear that we were able to meet your expectations and deliver on our promises. Providing high-quality products at a reasonable price is always our goal, and it's gratifying to know that we achieved that for you.
We truly appreciate your feedback and look forward to serving you again in the future.
Excellent company to work with…!!!
Excellent company to work with…from top to bottom…!
Alvero was very knowledgeable and professional…. As were the back room staff -
All really helpful and accommodating when I had a particularly challenging job and a particularly difficult customer….
All went out of their way to support my specific needs with a bespoke project.
Would not hesitate to recommend or use them again …!!!
Leslie Mason
Masons Building Services
20. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Leslie,
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team at Masons Building Services. Alvero and the entire staff take great pride in providing knowledgeable and professional service, and it's wonderful to know that their efforts have made a positive impact on your project.
We understand that challenging jobs and difficult customers can be stressful, but we're pleased to hear that our team went above and beyond to support you and meet your specific needs. Customer satisfaction is our top priority, and your feedback reinforces our commitment to excellence.
We appreciate your recommendation and look forward to the opportunity of working with you again in the future. If there's anything more, we can do for you, please don't hesitate to reach out.
Regards,
Lordship Windows
Good service very good
Good service, always reliable job done in time friendly stuff
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Rimas,
Thank you so much for taking the time to share your positive experience with our service! We are thrilled to hear that you found our service reliable, timely, and our staff friendly.
We look forward to serving you again in the future
Kind regards,
Very good service from advisor
Very good service from advisor, and great service on the installation
15. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Jose,
Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you had a very good experience with our advisor and found the installation service to be great.
At Lordship Windows customer satisfaction is our top priority, and we are delighted that our team could meet your expectations.
We look forward to serving you in the future!
Best regards,
Very well organized from quote to…
Very well organized from quote to fitting, great price too
18. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi,
Thank you so much for your positive feedback! We're delighted to hear that you found our process well-organized, from the initial quote to the fitting.
We strive to provide a seamless and efficient experience for our customers. It's also fantastic to know that you found our prices to be great—value for money is something we prioritize. Thank you for choosing us, and we look forward to serving you again in the future!
overall good service
Appointment on time. Honest appraisal. Fitter courteous.
27. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Dean,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your appointment was punctual and that you appreciated the honest appraisal of the situation. Our team takes great pride in providing timely and transparent service.
It's also wonderful to know that our fitter exhibited courtesy during your appointment. We understand the importance of a positive customer experience, and we're delighted that our team met your expectations.
Thanks again for choosing us!
Best regards,
Quick and professional with a lovely…
Quick and professional with a lovely engineer!
21. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi,
Thank you so much for your kind words! We're thrilled to hear that your experience with our services was quick and professional.
We're especially glad to hear that you found our engineer lovely.
We believe that excellent customer service goes hand in hand with technical proficiency, and it sounds like our engineer exemplified that commitment.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
We appreciate your feedback and look forward to serving you again.
Best regards,
Recommend
Excellent customer service repaired and fitted my window and door handles no problem by a Excellent fitter .would recommend.
14. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Steven,
Thank you so much for taking the time to share your positive experience with our services! We are thrilled to hear that you found our customer service excellent and that our fitter was able to repair and fit your window and door handles seamlessly.
It's fantastic to know that our efforts have made a positive impact on your experience.
We appreciate your recommendation and trust in our services. If you ever need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again.
Thank you for choosing Lordship Windows!
Best regards,
Window Repairs
Surveyor came to measure very quickly. Very efficient & polite . Fitters came with in a week. Time was arranged £ they rang 30 minutes before. Window was replaced & everything was left very tidy .
30. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Jordan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide you with efficient and courteous service throughout the process.
Ensuring that your space is left tidy after the window replacement is part of our commitment to excellent service. We're glad that our team left everything in order, allowing you to enjoy your new window without any additional hassle.
Your feedback is greatly appreciated, and please don't hesitate to reach out if you have any further questions or need assistance in the future. Thank you for choosing us for your window replacement needs.
Warm regards
Replacement of broken windows
Lordship windows I found to be very professional. They came first to assess the damage then phoned to give the cost of a replacement window plus labour. I did get a few quotes from other local companies who wanted to charge a lot more. Definitely use this company again.
23. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Clive,
Thank you so much for taking the time to share your experience with Lordship Windows! We're delighted to hear that you found our services professional and satisfactory. Our team takes great pride in delivering high-quality service and ensuring a seamless process from assessment to completion.
It's fantastic to know that you appreciated our transparent pricing and found it competitive compared to other local companies. Providing value for our customers is one of our top priorities, and we're thrilled that you found our pricing reasonable.
We sincerely appreciate your trust and kind words, and we look forward to the opportunity to work with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards
Great experience
Lordship Windows took the time to listen to what was needed and explain what they were doing and why.
22. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Esme,
Thank you so much for taking the time to share your experience with Lordship Windows. We're thrilled to hear that our team took the time to listen attentively to your needs and provided clear explanations throughout the process.
We truly appreciate your support and look forward to serving you again in the future
Great service
Very helpful and knowledgeable engineer who repaired my door locks and saved me having to pay a lot more for a new door.
16. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Maria,
Thank you so much for your kind words! We are thrilled to hear that we could assist with your door locks and prevent the need for a costly replacement. If you ever need any further assistance or have any other concerns, please don't hesitate to reach out. Thank you again for choosing our services!
Good customer and professional service…
Good customer and professional service from the start of the process to the completion of the repair of the windows.
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Nolia,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were satisfied with the service you received from start to finish during the repair of your window.
It’s wonderful to know that our team met your expectations. We genuinely appreciate your recognition of our efforts to provide excellent customer service.
We value your patronage and look forward to serving you again.
Great service provided
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Bedri,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. It's always fantastic to know when we've hit the mark. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!
The fitter was very professional and…
The fitter was very professional and polite and did a very good job. will definitely use them again in the near future...hopefully with the same fitter
2. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Conrad,
Thank you very much for taking the time to share your experience with us! We greatly appreciate your kind words regarding the professionalism, politeness, and excellent job done by our fitter.
It brings us immense joy to know that you were satisfied with the service provided.
We'd be more than happy to assist you with any future projects you may have. If you wish to have the same fitter work on your next assignment, please let us know, and we'll do our best to accommodate your request. Your continued support means a lot to us.
Very good service and friendly staff
Very good service and friendly staff, as well as they have free parking. Also good with the supply only windows ect
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lordship Windows Ltd
Hi Patrick,
We're thrilled to hear that you had a positive experience with our service and found our staff friendly! Providing free parking is one of the conveniences we aim to offer our customers. We take pride in our supply of windows and other products, and it's great to know you found them satisfactory. Thank you for choosing us, and we hope to serve you again in the future!
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