Longwell & Co. Arvostelua 

82
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

nice easy to see graphics clear understanable language without ostentatous bribing or marketing tactics. love the clear down to earth real words and covered facts. good quality long-lasting product b... Näytä lisää

Saanut 5/5 tähteä

I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best fryi... Näytä lisää

Saanut 3/5 tähteä

1st order arrived fine, apart for the time it took to deliver. On the back of that order I ordered a 3 pan package, however only two pans were in the parcel. I have emailed them and I am waiting fo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Product detail was really useful, factual not a sales pitch. Really clear product benefits without needing to scroll endlessly. Really good ‘bundle’ pricing too - as a result I’ve bought one for my... Näytä lisää

Yrityksen tiedot

  1. Keittiötarvikkeet

Yrityksen kirjoittama

We started Longwell & Co. because the cookware industry has a dirty secret: most 'non-stick' pans leach chemicals into your food. We chose a different path: pure titanium, no coatings, no compromise.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

82 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(82)

82 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Don’t waste your Money.

Purchased a titanium frying pan and carried out the pre-use proofing. Once done, steak stuck and burnt on the pan. What a waste of money and time. Go elsewhere. Would not recommend.

12. elokuuta 2026
Oma-aloitteinen arvostelu
Longwell & Co.-logo

Vastaus yritykseltä Longwell & Co.

Hi Tim,

We’re sorry to hear that you were disappointed with the performance of your pan, particularly after taking the time to complete the recommended pre-use preparation.

We understand how frustrating it must have been to have your steak stick and burn after following the preparation process. This certainly isn’t the experience we want our customers to have.

We take feedback like this seriously and would appreciate the opportunity to look into what happened and see how we can assist. Please feel free to contact our customer service team with your order number and the email address used for your purchase so we can review this with you directly.

We sincerely apologize for the frustration and disappointment caused, and hope we can have the opportunity to put things right.

Kind regards,
Longwell & Co. Customer Support Team

Saanut 5/5 tähteä

I absolutely love my frying pan

I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best frying pan I've ever had - heats evenly, is light and comfortable to handle, and washing up is ACTUALLY A PLEASURE. Even burnt bits just slide off. Really high quality. SO good, that I've also bought the deeper 11" pot - my children call it my travel cauldron. It's MAGNIFICENT. I would VERY HIGHLY recommend buying titanium pans from Longwell&Co. I plan to give them as wedding presents to nearest and dearest.

13. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Think I may have been scammed

Pan arrived after quite a wait ( not a problem). The bottom is not flat and does not sit stably on the hob, the part that does touch the hob then causes a hotspot that burns the food (not on a high heat) I’ve used it once and struggling to remove the burnt residue. I’ve emailed customer services but the email can’t be sent to the address provided. I don’t believe the surface to be “hand hammered” and am not convinced it’s titanium.
Update….
Have had emails (AI generated) now asking for details etc but my emails are all returned as undeliverable.

11. elokuuta 2026
Oma-aloitteinen arvostelu
Longwell & Co.-logo

Vastaus yritykseltä Longwell & Co.

Hi Natalie,

We’re very sorry to hear about your experience with your pan. We completely understand your frustration, particularly after waiting for your order and then finding that the pan does not sit securely on your hob and has caused food to burn.

We’re also sorry to hear that you had difficulty reaching our customer service team. We’ve actually sent you an email so we can discuss this with you directly and look into the concerns you’ve raised.

Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance. We’d really appreciate the opportunity to properly investigate what happened and work with you toward a suitable resolution.

Kind regards,
Longwell & Co. Customer Support Team

Saanut 1/5 tähteä

Long time wait for “Longwell” pans.

Still awaiting delivery after two weeks, hopefully not a scam but reading other reviews I’m not sure of the authenticity of these pans. Regretting my decision and not reading the reviews on trustpilot first.

I received my order yesterday and not impressed at all. No manufacturers marking, on either of the two pans I ordered. Both came in a plane box with Chinese printed label. Handles were separate and fitting nuts loose in the box, different nuts for each pan.
Plain cardboard boxes put inside a posh Longwell bag with a card with washing and cooking instructions.
In my opinion these have been mass produced and shipped over and marketed as something rather special.

10. elokuuta 2026
Oma-aloitteinen arvostelu
Longwell & Co.-logo

Vastaus yritykseltä Longwell & Co.

Hi Robert,

We’re very sorry that you’re still waiting for your order. We completely understand how frustrating and concerning this must be, especially after two weeks and seeing other reviews that have made you question your purchase.

We’ve reached out to you by email so we can look into your order directly and provide you with an update. Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance.

We’d really appreciate the opportunity to look into the delay for you and address your concerns directly. We’re sorry again for the uncertainty and frustration this has caused.

Kind regards,
Longwell & Co. Customer Support Team

Saanut 5/5 tähteä

Product detail was really useful

Product detail was really useful, factual not a sales pitch. Really clear product benefits without needing to scroll endlessly. Really good ‘bundle’ pricing too - as a result I’ve bought one for my daughter to take to Uni (let’s hope she gets her grades 😂) or I’ll have 3 to use at home

9. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

FAKE COMPANY DO NOT BUY

FAKE COMPANY DO NOT BUY

I have another genuine titanium pan which is amazing, I wanted another one and went for this one...SCAM. I feel so stupid. They are rubbish, probably not even titanium, no chance of money back. Thats £60 going straight in the bin...literally.

6. elokuuta 2026
Oma-aloitteinen arvostelu
Longwell & Co.-logo

Vastaus yritykseltä Longwell & Co.

Hi ES,

We’re very sorry to hear how disappointed you’ve been with your pan. We understand why you’re frustrated, especially after purchasing it expecting the same quality and performance you’ve experienced with another titanium pan.

We take your concerns about the pan’s material and performance seriously, and we’d appreciate the opportunity to look into what you’ve experienced rather than leave you feeling that your purchase was a waste.

Please contact our customer service team with your order number and the email address used for your purchase so we can review this with you directly and see how we can help.

We’re sorry again that the pan has not met your expectations, and we hope you’ll give us the opportunity to properly address your concerns.

Kind regards,
Longwell & Co. Customer Support Team

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