I found the associate who rang initially to take details, very pushy, to the point that I had to tell her to stop pressurising me. She got my address wrong after I repeated it. Since then your asso... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Quick, informative and simple. Only criticism is that don't pressure people in power of attorney. Whilst I was insistent that I would be doing my own, felt I was being put off saying it was very dif... Näytä lisää
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The expert advice i received before going ahead with my Last Will an Testament The speed the will was produced in draft for my approval and the speed my concerns were address and questions answered... Näytä lisää
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Initial first phone call very informative & gave a clear vision as to what suited my needs. All Staff responded straight away to any questions asked without hesitation. Explanations step by step.
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Yrityksen tiedot
Yrityksen kirjoittama
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 822 8449
- adminteam@securelegacy.co.uk
- localwillwriter.uk
4,4
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful staff, simple process.
Very helpful staff just waiting the sign it. Very pleased with service.
19. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Making the will was easy
Making the will was easy, however I felt a littlebit pressured about the other services offered.
19. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Just renewed our wills with Secure…
Just renewed our wills with Secure Legacy & from start to finish we have nothing to complain about. They did try to upsell us things but we weren’t pressured into anything. From the 1st phone call it was very quick (2weeks) & the wills are both completed & stored in a secure place. We had the choice to send them back & they would store them but we chose to keep them ourselves. All staff members we dealt with were very polite & helpful & we would most definitely recommend them to friends & family.
Thank you to Secure Legacy 👍
12. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Quick service received documents within…
Quick service received documents within the same week so very pleased
12. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Professionalism and speed that will was…
Professionalism and speed that will was completed
10. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Simple process & easy to contact
18. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
An OK experience. Relatively happy.
The people we spoke to were professional and friendly and the process of obtaining a simple will was simple to communicate. However, although we requested the simplest of wills there were several mistakes in the first drafts. These were incorrect titles, misspelt surnames and inconsistencies with relationships to the beneficiaries. In addition to this a lot of time on the phone was wasted with selling up of various products such a lasting power of attorney, protecting assets, document storage and executor assistance. I stated clearly that ALL I wanted was a simple will at the stated price.
Anyway I now have my wife's and my wills completed correctly and the process was done and dusted quite quickly so good marks for that.
12. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Easy access to a human
Easy access to a human. Quick,friendly and helpful response leading to an acceptable printed result with little delay
11. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
What a fantastic service
What a fantastic service - all very professional and dealt with everything I needed - would highly recommend this company
18. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Great service hood communication throughout
Yes very happy with the process very simple and good communication highly recommend secure legacy
11. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Hi my first Draft was not what I reed…
Hi my first Draft was not what I reed but it got sorted with Tommy so now is all ok Thanks
17. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
I made a mistake and they where so…
I made a mistake and they where so helpful to rectify it , spoke to a llovely on the phone
10. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very easy seamless process
5. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Good value and easy process
Very easy and straightforward and a very low price. Also good value for storage of the will and they are named and can act as executor if necessary.
There was some attempt to add additional products which I did not need but others would probably benefit from.
Very good service.
3. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Beware of hard sell of add on services!
We were happy to sign up for the will writing and power of attorney service. On our call we were strongly encouraged to also arrange for our ownership structure of our property to be revised.
We had strong reservations, which we expressed at the time, but were assured that saying yes would enable us to find out more with no commitment.
After receiving more information we took 4 further days to confirm that we did not want this extra service.
We have now been informed that because we did this 16 days after our initial call we will not receive a refund of the £495 pounds they deducted in advance.
So, BEWARE of hard sell of add on services and BEWARE of promises that a full refund is available!
We are taking advice on how to proceed….
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you for sharing your feedback.
We would like to clarify that as part of the process, the cancellation terms were explained and the applicable cancellation period had passed when the request to cancel this additional service was received.
By that stage, the work relating to the service had already been completed, and the relevant documentation had been prepared, posted and delivered. As a result, we were unable to provide a refund for work that had already been completed and supplied.
We also want to clarify that there was no promise that a refund would remain available indefinitely. The cancellation rights applied within the stated cancellation period.
Kind Regards - Secure Legacy
Quick and efficient service thank you!
5. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Low priced and happy to make amendments to get it right
A prompt and efficient service at a good price. They were quick to make necessary amendments. It would have been even quicker if more care had been taken to use the information I provided accurately in the first instance.
12. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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