UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Dreadful service, avoid at all costs. It took them months to process our first claim. We kept being referred to Trent services, who kept referring us back to lifetime pet insurance and so on... Näytä lisää
Yritys on vastannut
We were initially really worried about whether our Lifetime Pet Cover policy would cover Albie, our French Bulldog, especially after reading some previous reviews from other Frenchie owners... Näytä lisää
Yritys on vastannut
I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Yhteystiedot
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Yhdistynyt kuningaskunta
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 84 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to use at a fair price
10. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
I phoned to get a quote and everything…
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant experience.
10. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for taking the time to share your experience. We're delighted to hear that our team explained everything clearly and made the process straightforward, without any pressure. It's great to know you found our prices competitive and our service very good. We really appreciate your feedback and are pleased we could make arranging your policy such a pleasant experience.
Vastaus yritykseltä Lifetime Pet Cover
Hi Thank you for your feedback! We're glad to hear you found it easy to arrange through Compare the Market and that you felt it offered good value. We really appreciate you taking the time to share your experience!😊
Arranged over the phone very helpful guy
9. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your feedback, we are glad you had found our team to be very helpful. We will pass this feedback to them to make their day.
Very helpful and very user friendly
Very helpful and very user friendly. Also, very good value.
9. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your response.
We are glad you had found setting up a policy with us helpful and user friendly 😊
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review, we will pass your lovely feedback onto our agent!
The website prices
The website prices
Were well laid out
And the explanation
Was easy to understand
And what exactly was covered
6. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review! We're delighted to hear that you found our website pricing clear and easy to understand, and that the explanations of what's covered were helpful. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Really helpful help line and logical…
Really helpful help line and logical application form
3. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for taking the time to leave us a review. We're so pleased to hear that you had such a positive experience.
The score is low because I was the…
The score is low because I was the phone for 30mins without it being answered .
29. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it is to wait so long without getting through. We have had an unusually high number of calls recently, if you still need assistance, you can email us using hello@lifetimepetcover.co.uk with suitable time and time for us to call you.
Best price on comparison site
Best price on comparison site, affordable, easy, no fuss process,
30. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we are so pleased you found the process so easy and you are happy with the price of your policy!
Change of provider
Jordan was extremely helpful when setting up my insurance. Price very competitive compared to other quotes and is almost half what my current provider offered on renewal with exactly the same policy benefits.
29. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you so much for your lovely review, we are so pleased you found Jordan extremely helpful, we will pass your kind words onto him :)
Was ok and changed things on my policy…
Was ok and changed things on my policy as I requested. Didn't realise there was a 2nd party involved.
25. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your feedback. We pleased we could help with the changes to your policy. I'm sorry the involvement of a second party wasn't clearer, and we'll take your comments on board to help us improve how we explain the process.
Pet insurance
Everything was straightforward and uncomplicated from start to finish
25. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review. We're delighted to hear everything was straightforward for you. We really appreciate your feedback and thank you for choosing us
Easy to use web site
Easy to use web site, spoke to someone on the telephone and was really helpful
26. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review. We're so pleased to hear you found our website easy to use and that our agent was really helpful when you called.
Phoned up got through quickly
Phoned up got through quickly . Person I spoke to was very friendly and helpful .
23. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we will pass your kind words onto our agent :)
Taking out the policy was quick and…
Taking out the policy was quick and easy and good value.
23. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We're delighted to hear that you found the process of taking out your policy quick and easy, and that you felt it offered good value. We appreciate your feedback and are pleased we could provide a positive experience.
Very helpful agent
19. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, Thank you for your very kind feedback, we have passed this onto our agent to make their day 😊! We are glad our agent was able to help.
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your response, we are glad our policies met your satisfaction 😊.
I find it a bit annoying that I am…
I find it a bit annoying that I am hassled with numerous emails to give you a review within just a couple of days of purchasing a policy!
15. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your feedback, and apologies for the number of review requests you've received. We certainly don't want our emails to become a nuisance. We value your comments and will pass them on to the relevant team as we continue to review how and when we contact customers. Thank you for choosing us and for taking the time to let us know.
The guy on the phone was so noce and…
The guy on the phone was so noce and helpfull
15. kesäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your feedback, we have passed this onto the relevant agent, who will be happy with your response! 😊
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