Dreadful service, avoid at all costs. It took them months to process our first claim. We kept being referred to Trent services, who kept referring us back to lifetime pet insurance and so on... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Näytä lisää
Yritys on vastannut
We were initially really worried about whether our Lifetime Pet Cover policy would cover Albie, our French Bulldog, especially after reading some previous reviews from other Frenchie owners... Näytä lisää
Yritys on vastannut
I’ve just taken out two lifetime pet insurance policies for my new puppies and I couldn’t be happier with the service from Lifetime Pet Cover. I’ve just taken out two lifetime pet insurance polic... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Yhteystiedot
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Yhdistynyt kuningaskunta
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 84 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First class company I always use this…
First class company I always use this insurance for dogs always firstclasd
21. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your lovely review, we are so pleased to have you as a continued customer :)
It was easy to set up
22. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we are pleased to hear you found the process of setting up a policy easy to do
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful and pleasant .
23. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We really appreciate your lovely review, we will pass your comments onto our agent :)
Easy to purchase
19. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We are glad you found your policy easy to purchase, thank you for your kind review!
Good start .. time will tell..
Good to set up untill I got to dd details I put mine in then the page disappeared so didn't know if it had been set up or not. But price was good I hope they stand up to the good reviews it has .. only time will tell... wts..
20. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review. we are pleased to see, you called through to us and one of our agents were able to assist you.
Filled out policy details and tried to…
Filled out policy details and tried to set up direct debit but it didn't complete, just whirred round and round.....
20. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for informing us of the technical error you had when taking out a policy with us, we are looking into the situation. Should you ever need any assistance, you can contact us on 02037500022 or email us using hello@lifetimepetcover.co.uk
No problem when I called directly
No problem when I called directly, friendly staff
20. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we are very pleased to hear our lovely staff were able to help you with your query.
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we are glad to hear you are happy with the price of your policy and you found our new policy journey easy :)
Vastaus yritykseltä Lifetime Pet Cover
we're so pleased you found our policies and prices competitive, thank you for your review!
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review! We're glad you found our service easy to set up and use online. We appreciate your feedback and are always looking for ways to improve. If there's anything that kept your experience from being a 5-star one, we'd love to hear your thoughts so we can make things even better.
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, its great to hear that it was easy to set up your policy for Poppy and you are happy with the price
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we are glad you found our service to be helpful and sufficient, our customer service team will be very pleased to hear this!
I spoke to a lovely gentleman Ryley who…
I spoke to a lovely gentleman Ryley who answered and helped me set up my Dog insurance as i been paying with another company where i was paying so much and was not adequate he was one of the most helpful person and now she is covered if we ever need to claim
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, we will pass your lovely comments onto Ryley! :)
Very helpful customer service on the phone
I found the customer service by the person I spoke to on the phone, to be very helpful and polite. After I was struggling to complete the transaction on the internet.
15. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your review, our agent will be very pleased to hear about your review
Very pleased
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insurance through à comparaison website.
14. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
We are so pleased to hear you had such a positive experience, we will pass your kind words onto our agent, thank you for your review!
Confused!
After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider to purchase your policy.' I don't even know what that means or even if the policy and standing order have been set up. Who is 'our payment provider'? There are no links to 'our payment provider'!
13. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your feedback, and we're sorry for the confusion you experienced during the application process.
We understand how unclear that message must have been, especially after you'd already entered your banking details. The reference to "our payment provider" should have been clearer, and we appreciate you highlighting this.
We can confirm we have a live policy for your pet and policy documents have been sent, if you need any further support please do not hesitate to contact our customer service team on 02037500022 or email at hello@lifetimepetcover.co.uk
Very polite and friendly chap this am…
Very polite and friendly chap this am felt with my issue quickly would recommend .
13. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Thank you for your kind review, we will feed this back to our agent :)
Found you on web site you was cheaper…
Found you on web site you was cheaper then my last pet insurance
8. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your feedback. We are glad you had found our prices to be competitive and welcome you to lifetime pet cover 😊
So far so good
8. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, We're pleased to hear everything is going well so far. We appreciate you choosing to insure your pet with us.
Easy to use at a fair price
10. heinäkuuta 2026
Vastaus yritykseltä Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.