Lifeconnect24 Arvostelua 

I'm 83 and phoned a member of staff to discuss my renewal as it was too high for me to afford. Spoke to a lovely man who managed to get me a discount. My old bracelet etc. was low on battery so he arranged a replacement which arrived the very next day. Couldn't have been more helpful.

Absolutely abysmal customer service. Contacted and told we would receive a free upgrade. Called up as nothing received was told no notes to say this. Told it would cost another 200£ odd on top. Said no im not paying this. Then we were contacted to say the battery in my mums pendant is flat and they need to send a replacement. This was last year. With lots of things going on I didnt follow up until I got an email today saying to switch over...... well I called up no notes on the account again. This company are useless. So basically if she had a fall her alarm wouldnt have worked. Absolute joke of a company. Boycott as they only want your money.

it is very reassuring to know there is help at the press of a button if i need it

It does not connect and have been 50 mins trying to get thro for help

Thankyou for your help

Superb delivery and customer care. Thank you to the team

NO PROBLEMS
RESPOINSE IS QUICK AND HELPFUL

Was reassuring to know someone would be available to get help when I fell.

Phoned with a problem with the box (flashing light, not calling when pressed) the lovely lady helped to reset the box and fix the problem. All done and tested very quickly and with reassurance that it was all working again. Many thanks

Everyone was so helpful and friendly.

Terrible customer service. On hold for 45 minutes in the same annoying loop. After 45 minutes still being told another ten minutes wait Gave up.

I received my new pendant not knowing the battery on my old one was running low and had help setting it up.

I didn’t actually buy anything, you sent me a new fall alarm as you said the battery was failing. I wasn’t sure what was happening as I was advised my purchase from Careline 365 had been dispatched. However everything operated smoothly. When I linked the alarm to my box it was straightforward and then when I called to test the alarm the people I spoke to were very helpful and caring.

Lifeconnect 24 advised of need to replace neck worn dongle for my mother’s home alarm system. All the preliminary communications and new dongle delivery were done seamlessly. Dongle arrived quickly and with clear set up instructions that took just a few minutes to complete.

You informed me that my mums battery was running low and sent her a replacement within a few days. Excellent service, thank you.