After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Näytä lisää
The coffee is always delicious. Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :) Thank you so much! You... Näytä lisää
we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.
Yhteystiedot
81 Southwark Street, SE10HX, London, Yhdistynyt kuningaskunta
- leavetheherdbehind.com
3,9
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent coffee and reliable…
Excellent coffee and reliable subscription service. Thanks!
24. huhtikuuta 2026
Sid was really good at serving thanks
Sid was really good at serving thanks
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Disgusting food microwaved
Disgusting food, old and microwaved.
Complained to staff who were nonchalant and blamed the ovens, saying it squashed pastries.
Absolute nonsense. Don't take customers for fools.
I suspect old stock reheated in microwave
Does local authority hygiene officers need to be contacted?
Edit 5th May after they replied: I already emailed and got a standard reply back, customer service non existent.
Edit 8th May. Why should I 'reach out' vote the website. You busy want to make things difficult.
I emailed you already. Take accountability.
I'm going to contact the local authority, your food preparation and standards are not acceptable, neither was the excuse from you staff that the oven 'flattens' the croissant. Pathetic.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Black Sheep Coffee
Hello,
We're really sorry to hear about your experience. As a company we take food safety incredibly seriously and we have strict controls and procedures in all of our stores. We haven't heard from you directly – please could you reach out to us via our website so we can understand more about your experience and which store you visited?
Thank you,
Black Sheep Coffee
Ordering is always easy and quick…
Ordering is always easy and quick delivery is great.
Love Black Sheep coffee and have got most of my family drinking the different brews.
31. maaliskuuta 2026
Black Sheep Coffee Ayr
Fantastic to have our very own Black Sheep Coffee shop in Ayr. Banana Matcha is to die for. Great vibes and loving the graffiti art which sums up Ayr. Staff were very friendly especially Megan and Tom. Definitely going to be my new regular coffee shop
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Always enjoy the taste and it gives me…
Always enjoy the taste and it gives me the cream I’m looking for
16. huhtikuuta 2026
Love the coffee
Love the coffee! It took a little while
To get here but was well worth the wait! Ordering more now!
8. huhtikuuta 2026
Yeah it’s ok
Ordered the decaf and the robusta 252g bags online. Dispatch was quick but Royal Mail decided to send the parcel elsewhere then they corrected it. Nothing to do with Black sheep they did there part well.
Both coffees were used for espresso and both where nice enough cups. Quality isn’t bad at all. One gripe was the dates. From memory as I’ve binned the bags the decaf was around 9 months old, the robusto was around 5 months maybe. The dates are the back are long. It’s far superior to anything in a supermarket imo.
Maybe I was expecting too much or expected it to be more like specialty coffee or smaller roasters. I feel the price is on the higher side. It’s not that its over priced par say but I feel for the money you can get fresher coffee elsewhere. That said I’d be very happy to drink them both again.
7. huhtikuuta 2026
Quality all the time
Marie and the rest of the staff are invaluable. I’m just sipping a banana latte and it’s supreme!!!!!! Keep up the good work all!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Absolutely love black sheep coffee
Absolutely love black sheep coffee, its our bean that stays in machine
13. huhtikuuta 2026
Great quality coffee
7. huhtikuuta 2026
Nasty & Rude Staff and Harassment
One of the worst experiences I’ve ever had. I only bought an over-priced coffee to charge my phone and laptop whilst waiting for my train, only to find most of the plug sockets do not work… I managed to find one eventually but when I asked a female staff member if there was an issue with the sockets, she said “if they’re not working they’re not working there’s nothing I can do” in the most nasty and incredibly rude way, when I only asked (kindly and inquisitively) if there was a known issue. Whilst I’ve never found any staff at any Black Sheep Coffeeshop friendly, there was absolutely no need for the horrible and nasty attitude I experienced in the Edinburgh North Bridge location today - especially seeing as the place was mostly deserted (although I can see why now). I also had a homeless person come in and constantly harass me and staff did nothing about it. The reviews saying the WIFI is quick and easy to connect to are completely false. After numerous attempts, I was still unable to access the WIFI. The experience has permanently ruined my view of Black Sheep Coffee and I will never be using them again. AVOID AT ALL COSTS, unless you like the worst possible customer experience possible of course!
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Black Sheep Coffee
Hello,
Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.
We're really sorry to hear about your experience. Please can you contact us directly through our website so we can understand more about what happened and which store you visited?
Thank you,
Black Sheep Coffee
Great coffee
Great coffee - as good as in store
Decaf packs a taste hit without the caffeine crash
7. huhtikuuta 2026
Their pistachio latte is divine
Their pistachio latte is divine. Their staff at Edinburgh airport are always so friendly and helpful too. Really appreciated that when you’re hot, tired and in desperate need of a coffee before long drive home
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Quick delivery and great tasting coffee.
30. maaliskuuta 2026
I've got the T-shirt (for my granddaughter!)
Prompt service, excellent quality, great slogan.
2. huhtikuuta 2026
The product tastes fantastic
25. maaliskuuta 2026
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