Black Sheep Coffee Arvostelua 1 625

TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Näytä lisää

Saanut 5/5 tähteä

The coffee is always delicious. Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :) Thank you so much! You... Näytä lisää

Saanut 3/5 tähteä

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kahvilamyymälä
  2. Kahvio
  3. Paahtimot
  4. Kahvilat
  5. Kahvin tukkumyynti

Yrityksen kirjoittama

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 79 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Posite Staff assistance😀

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’ the App working process to successfully order our Coffee and then brought them to our seat, a big thank you Ruby for your patience and service;

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Poor customer service lets it down

Coffee is ok, but their customer service is woeful. Contacted them twice by email, but never had the courtesy to reply.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hello Anthony,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate further, we'd like to ask for further information. Please could you contact us directly via our website so we can find out which store you visited and learn more about your experience?

Thank you,

Black Sheep Coffee

Saanut 5/5 tähteä

The coffee is always delicious.

The coffee is always delicious.

Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :)
Thank you so much!

You always brighten my day ☀️✨

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

This time a bit disappointed …

This time delivery was much longer then usually & coffee smelt a bit over roasted & more bitter then precious purchased ones

5. toukokuuta 2026
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hi,

Many thanks for reaching out and taking the time to send us this feedback from your recent experience with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

In order for us to investigate this further, please could you reach out to us directly via our website so we can learn more about what happened?

Thank you,
Black Sheep Coffee

Saanut 1/5 tähteä

Shepherds Bush - Very poor

Went to the Shepherds Bush shop. One of 2 self service screens not working. Second very slow. Staff not wanting to manually serve. Never been to BS coffee before. Walked back out. Won’t try again ! Seem indifferent

16. toukokuuta 2026
Oma-aloitteinen arvostelu
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hello Nigel,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee Shepherds Bush. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. To investigate this further, we'd like to ask for a little more information. Please could you contact us via our website so we can learn more about what happened?

All best,
Black Sheep Coffee

Saanut 2/5 tähteä

Not freshly roasted

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted but they could in theory be up to a year old when you buy them

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hi Ell,

Many thanks for reaching out and taking the time to send us this feedback from your recent experience with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

In order for us to investigate this further, please could you reach out to us directly via our website so we can learn more about your experience?

Thank you,
Black Sheep Coffee

Saanut 3/5 tähteä

Good Coffee - bad attitude - we went in as a party of 3 after work…

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took our order and we received what we ordered. We wanted a second round as it were, but were told that 'we close soon', we ordered a couple of cool drinks that could be taken away, but I wanted a double espresso, and was told it would only be served in a takeaway paper cup, that did not suit me, so I declined. So a sale, no matter how small was lost, and even though the coffee is better than our normal place, it is doubtful that we would go again after work.
As the location is a stand alone part of a large self store facility, working standard(ish) office hours is not particularly a great business model. I would have thought that opening earlier & later would be a great benefit to the area as a whole, and of course to your turnover.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hi Louise,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to be able to look into this further, please could you reach out to us directly via the website so we can learn more about your experience and which store you visited?

Thank you,

Black Sheep Coffee

Saanut 5/5 tähteä

Black Sheep Coffee Merry Hill

Had a lovely pistachio latte and almond croissant from Black Sheep Coffee in Merry Hill this evening. Lovely drink, friendly staff and great service. Drink was made by Kia. 5 🌟🌟🌟🌟🌟 service.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Coffee pods forever!

I recently had a Black Sheep coffee at the train station and couldn’t believe what I’d been missing out on, it was the best coffee I think I’ve ever had (sounds dramatic, I know!). So once I realised they did Nespresso pods I had to order immediately, I don’t want my mornings to be without them!!

20. huhtikuuta 2026
Saanut 1/5 tähteä

They repeatedly serve coffee that is…

They repeatedly serve coffee that is not as it should be. For example, the coffee is supposed to come with cream, and very often there is no cream in it. No warning or communication either. Paid in full every time. I complained once, they said they were going to offer a refund. Never received it. Their customer service won't bother to respond. Useless service, which is shame because their coffee can taste good when it is properly made and served.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hello,

Many thanks for reaching out and taking the time to send us this feedback from your visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate this further, could you reach out to us directly via our website so we can find out more about your experience and which store you visited?

Thank you,

Black Sheep Coffee

Saanut 3/5 tähteä

We received the order and trying to…

We received the order and trying to return due to old stock , really hard to get response.

27. huhtikuuta 2026
Black Sheep Coffee-logo

Vastaus yritykseltä Black Sheep Coffee

Hello,

Many thanks for reaching out and taking the time to send us this feedback from your recent order with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate this further, please could you reach out to us directly via our website so we can understand what happened and how we can help?

Thank you,
Black Sheep Coffee

Saanut 5/5 tähteä

Coffee taste is always great

Coffee taste is always great.
Especially Black Sheep at Bishopsgate is fantastic and very good! I am always feel welcome there and fast served. All staffs always smile : )
Kay, Tee and Tegan ! Thank you very much!
You always make my day brighter!

1. toukokuuta 2026
Oma-aloitteinen arvostelu

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