Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... Näytä lisää
Yritys on vastannut
Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.
Yritys on vastannut
Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Lazy Oaf
Yrityksen kirjoittama
Lazy Oaf is an independent, female-led and owned brand. Our garments are designed at our London studio a year ahead of launch, so that our team can take the time needed to develop each piece, ensuring the quality and fit are just right. We produce everything in limited quantities to reduce waste and ensure all our items are unique and special. Our products are designed to make you feel good and we’re constantly evolving our offering to best serve our community, with a focus on gender neutral styling and inclusive sizing. SHOP NOW Read Oafworld Contact Us FAQ's
Yhteystiedot
New North Road 190A, N1 7BJ, London, Yhdistynyt kuningaskunta
- info@lazyoaf.com
- lazyoaf.com
3,8
Hyvä
835 arvostelua
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Lazy Oaf
Thanks Viktor 🥰
Disappointed in Drop Shipping experience
I ordered, hoping to receive the dress for an event 8 days after I ordered. As I’m in London and Lazy Oaf is supposedly a London based company, I figured that the dress would arrive in time. I was sent tracking information the day after I ordered so I was sure that it would arrive. Sadly, it has not and now I have to source a last minute option to wear. I’m sad and disappointed. Despite loving the dopamine dressing, I’ll most likely never order from them again, as the whole operation now stinks of drop-shipping and I now question their sustainability practices.
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lazy Oaf
Hi Emily, so sorry to hear this. We keep all of our items in our London based warehouse and do not drop ship! If you could please email us at info@lazyoaf.com we'd love to look into this issue further for you.
Thanks,
Lazy Oaf
You will get taxed extra!
Got taxed an incredibly high amount extra (almost 50% of the order total) which came in not only as a surprise but also a total inconvenience - nobody care to mention before i finalized shopping nor even on the order dispatch confirmation. Disappointed and annoyed.
26. lokakuuta 2023
Vastaus yritykseltä Lazy Oaf
Hi Isabella, so sorry to see this. Any import duties and taxes are charged once the parcel has reached the destination country and unfortunately, we have no control over these charges, as customs policies vary by country. You can find out more customs information online here: https://help.lazyoaf.com/en-US/customs-duties-and-taxes-65290
Brexit eh 🙃 so sorry about this, we would help if we could!
Ordering and Shipping quick and easy
Ordering and Shipping quick and easy! Product amazing! I love my jumper!
25. lokakuuta 2023
Vastaus yritykseltä Lazy Oaf
Aw thanks Lisa, appreciate your feedback ♥
Amazing Products but Expensive Hidden Shipping Fees
I loved my products when I received them. However, when I made my online purchases it appeared that I would be receiving free shipping, however when I went to pick up my package from the post office, I had to pay the shipping service (Landmark) $103 for my package. I was pretty upset since I was not notified that I would need to pay such a large fee when making my purchase. Because of this, I dont think I will be purchasing from Lazy Oaf again despite my cute clothes.
25. lokakuuta 2023
Vastaus yritykseltä Lazy Oaf
Hi Margaret, thanks for your review. So sorry to hear about this. I've checked your order and can see you're from Canada - unfortunately when purchasing there online from the UK it can come with COD charges which are out of our control - it depends entirely on the local courier.
The COD charge you've had to pay is due to the duty rate and the duty amount of each of the items you've bought. There is also a tax rate and tax amount included in this, so unfortunately these rates sometimes do end up being almost the same price equivalent as the order you've placed, or sometimes higher.
Please note that the cost of each item can also vary due to the exchange rate. Confusing we know but this is completely out of our hands I'm afraid, and doesn't apply to every single order from the UK to Canada so can be difficult to navigate.
Thanks, feel free to get in touch with us so we can talk this through!
Lazy Oaf
Vastaus yritykseltä Lazy Oaf
Thanks for purchasing, Amanda! 🥰
Excellent customer service
I love Lazy Oaf clothing and all our family buy from this store. I recently had an issue with a pair of tights. The customer service provided was excellent. I will continue to buy from this company. I highly recommend them.
24. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lazy Oaf
Thanks Jacqui, glad we could help!
I wish I could come to your store
Whenever I go to London, which unfortunately has only been twice, I spend an inordinate amount of time at the Lazy Oaf store. The Lazy Oaf website is as close as I can get in New York, which is probably for the best. The website is sometimes confusing — I’m never sure if I’ve seen everything, what with the collections and the outlet and the new in and the sections for men, women, and everyone. But I always manage to find something I must have.
28. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks Terri! And thanks for your feedback on the site - this has been noted! ❤
Amazing experience and i loved the clothes
They were very helpful, the package arrive on time and in perfect conditions! Loved the clothes, cant wait to collect more :)
28. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks Natalia! ❤
Shipping is fast even though I live in…
Shipping is fast even though I live in Mexico, the fabric always is high quality love the brand <33333
27. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks Mireya! ❤
Lazy Oaf clothes are one of my fave!
Lazy Oaf clothes are one of my fave!! Bit expensive but the quality of clothes IS good.
27. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks so much Jodie! 🥰 The quality of our clothes definitely reflects the price point but glad to hear you're a fan 😊
Vastaus yritykseltä Lazy Oaf
❤
Vastaus yritykseltä Lazy Oaf
Thanks Sophie, glad you love your cardi 🥰
I love everything about Lazy Oaf… the…
I love everything about Lazy Oaf… the clothes and the service I always receive 🥰
25. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks Sally! 😊
A fun range always and the quality is great
The range and quality is great. Pricing is high but understandable. Sizing can be tricky though and the last few releases there is no info re the model sizes which I found helpful. Exchanging is an expensive option when you live in Australia.
27. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Thanks Jennifer! The model sizing is still there, just under the details tab at the bottom of the description 😊 and as for exchanges, we're working on something a bit easier we hope to make available to you soon!
I rate Lazy Oaf very highly
I rate Lazy Oaf very highly. Their amazing items come in inclusive sizes makes me really happy. Easy to order and each package comes in a cool eco cardboard package.
25. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Aw thanks Bill! 🥰
My package was lost for a few days…
My package was lost for a few days before it was found, and Lazy Oaf customer service was 100% responsive. Shipping was quick!
25. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Glad we could help 🥰
Honestly if I could afford for my whole…
Honestly if I could afford for my whole wardrobe to be Lazy Oaf I would buy everything (: such an incredible company - fast shipping and quality items! Even living in America, the shipping is quick! Thank you for being so unique and just an overall wonderful business!
25. syyskuuta 2023
Vastaus yritykseltä Lazy Oaf
Aw thanks so much Natalie, that means a lot!
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