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Yrityksen tiedot

  1. Vaateliike
  2. Asusteet
  3. Lahjatavaraliike
  4. Naistenvaateliike

Yrityksen kirjoittama

Thunder Egg was born in Manchester's iconic Afflecks Palace in 1990! After 16 successful years in Afflecks, we opened our bricks and mortar store on Oldham Street in the heart of Manchester's Northern Quarter in 2006. Our independent small business specialises in colourful clothing and fun gifts. You can find brands such as Run & Fly, Sugarhill Brighton, Compañia Fantastica, Koi Footwear, Glamorous, Hell Bunny, Noisy May, Daisy Street, Erstwilder, Punky Pins, Lisa Angel and Sass & Belle here, as well as our exclusive brand: Home of Rainbows! You can shop online at www.thunderegg.co.uk and we offer FREE delivery for all UK orders over £50


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

18 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic customer service

Amazing customer service Thunder Egg team especially the wonderful Emma. I made an error while purchasing a couple of items as gifts online, it was sorted quickly and simply over email. It's often said, you find out what a company is like when something goes wrong. And Thunder Egg your fantastic!

26. marraskuuta 2023
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Colin, Thank you so much! We're glad to hear you had a good experience shopping online with us, Your lovely comments will be passed onto the team!
Many Thanks - The Thunder Egg Team

Saanut 5/5 tähteä

Gorgeous funky shop

Always make an effort to visit every time I'm in Manchester. Beautifully arranged shop fill of vibrant colour with variety of items and gorgeous stock. Bought a beautiful cardigan. Great prices, lovely staff and brilliant social media pages.

13. huhtikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Thank you for such a wonderful review, It really means a lot to the team!
Many Thanks - The Thunder Egg Team

Saanut 5/5 tähteä

Colorful vibes 🌈

Love their selection, colorful and happiness there! I bought a lot of beautiful things for gifts and for me 🤩🌈

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Ludi

Thank you for much for taking the time to leave us a lovely review! We can't wait to see you again!
Many Thanks - The Thunder Egg Team

Saanut 5/5 tähteä

A must visit independent 💗

Such a lovely shop! Gorgeous size inclusive ranges, cute homewares, and the BEST and most helpful staff. A must visit independent 💗

9. maaliskuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Iris,
Thank you so much for taking the time to leave a lovely review, we really appreciate your kind words!

Many Thanks - The Thunder Egg Team

Saanut 5/5 tähteä

Small business, huge personality.

I've purchased a number of items from this business over the past few years and I have never been disappointed by the quality of their products or the service they provide. My most recent purchase was a cute pair of fox patterned socks (I call them focks)

They're good eggs, highly recommend.

4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Bradley,

Thank you for your review! We are glad you are happy with your fox socks/focks! We really appreciate your kind words!
Many thanks - The Thunder Egg Team

Saanut 5/5 tähteä

favourite shop!

I bought a wonderful cardigan from here and now love to shop here all the time, the customer service is fab, the clothes are great quality and everything arrives so speedy- my favourite shop !!

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Autumn,

Thank you so much for taking the time to write a review! We are so happy to hear you've loved your experience shopping with us!
Many thanks - The Thunder Egg Team

Saanut 5/5 tähteä

Amazing!

I make a point of coming into this store every time I visit Manchester! They always have such a great selection of clothes and accessories, the staff are really helpful and friendly, and the vibes are wonderful! The jumpers I have from their brand Home of Rainbows are some of my favourites I own - such nice designs and so comfy. I would 200% recommend Thunder Egg!

12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Sophie!

Thank you SO much for your lovely review! I'm so pleased to hear you enjoy shopping with us, we can't wait to see you again!
The Thunder Egg Team

Saanut 1/5 tähteä

High customs fee at my expense

They were sending the item to Spain by Royal Mail but the item was costing 45 plus shipping and I had to pay 23 extra customs fees to pick it up. So custom fee is almost half the price of the dungaree. I usually buy them in another store in the Netherlands but I was looking for this model and size
I wrote to customer service but they get rid of responsibility and say it’s my country policy and it’s already said on their website. But I don’t agree with the fact that they get rid of their responsibility. So maybe customers from Europe should be aware of having to pay a big extra for receiving an item from this country not belonging to Europe anymore. And that’s why I’m writing this review.

9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hello Ana,
As previously explained to you in our email correspondence, and stated clearly in our international shipping terms and conditions available to read before placing a purchase, we do not control the customs charges set by the destination country when shipping items overseas.

The import duty you were charged is set solely by your government. This is not a case of us 'getting rid of our responsibility', It is a legal requirement for us to mark our items as purchased goods and it is the responsibility of a customer to read shipping information before deciding whether they place an order - whether with our company or with any other international company.

Whilst I completely understand and empathise that import tax can be very frustrating and occasionally come as a surprise if you weren't aware of it, I must express my disappointment you have decided to leave a small business such a negative review for something that was completely out of our hands.

In your own words, you acknowledge that your warning is for any international customers thinking of ordering from the UK in general, not just from Thunder Egg. It can be incredibly damaging to tarnish a small business, such as ourselves, based on charges that were neither set, nor collected by ourselves, and were your responsibility to pay. I think this review would be better directed at your local import & customs department.

Kindest regards
The Thunder Egg team

Saanut 5/5 tähteä

Fun clothes with fast dispatch

Something very pretty popped up & I had to order. I was not disappointed by this company. It was a pair of fabulous looking dungarees, not what you would find everywhere so if you are looking for something fun this is the place to go. The size chart was accurate the dungarees fitted as expected. The fabric is of a high quality & the garment construction is of equally good quality. Dispatch was prompt & Royal Mail even delivered a day early (I'm in Northern Ireland so that is a miracle) I ordered on a Thursday & received the parcel on a Saturday. I'll be back for more.

20. tammikuuta 2024
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hello Caroline!
Thank you SO much for taking the time to leave such a lovely review for us! I'm so pleased to hear you were happy with both the Dungarees and the delivery time. We really appreciate your custom and your kind words. Thank you :)
The Thunder Egg Team

Saanut 5/5 tähteä

Fast customer service response

Fast customer service response, lenient Christmas returns policy and rapid refund. Ordered again in a different size and no doubt it will be here tomorrow as per tracking information.

Thanks for an easy no-issue experience.

12. marraskuuta 2023
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hello Dan,
Thank you so much for your review, we really appreciate you taking the time to leave one!
I'm really pleased to hear you were happy with the experience when shopping with us and we hope to see you again soon :)
Many thanks, The Thunder Egg Team

Saanut 5/5 tähteä

Great clothes

Great clothes, never needed to use customer services but always had lovely clothes and fast delivery

6. huhtikuuta 2022
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Thank you so much for taking the time to leave us a review!

Saanut 3/5 tähteä

I rarely give anything less than 5 stars...

I rarely give anything less than 5 stars but I was a little disappointed when shopping online with thunderegg. My husband purchased a £20 voucher which I was excited to use. Firstly the items I picked came to exactly £20 not including postage but when I tried to purchase it was explained I had to spend over £20 to use the voucher, slightly disappointing as I've never experienced this elsewhere. I picked something else, made my order and received confirmation. After a week I had heard nothing so used there tracking system to find my order had been cancelled. I emailed them to enquire and the next day received confirmation again. Whilst I'm sure it was an honest mistake I received no reply to my earlier enquiry. No answer or apology as to what happened with my order just another conformation. I cannot fault the quality of the items I purchased they are wonderful! However their customer service and people skills where lacking for me on this occasion.

12. huhtikuuta 2021
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hello Roxanne, thank you for taking the time to leave a review. I'm very sorry to hear you were disappointed with your online shopping experience with Thunder Egg. I would like to reassure you that we implemented a brand new gift voucher system in early 2022 which makes purchases much more streamlined on our website. I am concerned by the second part of your review. I looked back at your order info and your order was not marked as cancelled and was dispatched the day after you ordered it. I also checked back through our emails and found no further correspondence from you since the initial email regarding delivery costs. I would like to assure you that this is not the usual customer service experience we aim to offer and I hope you are willing to give our business another try in the future. - The Thunder Egg team

Saanut 5/5 tähteä

Ordered some dungerees for the first…

Ordered some dungerees for the first time, picked extra small, they are beautiful and wonderful quality I cant wait to order my next pair

14. tammikuuta 2021
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Thank you so much for taking the time to leave a review! We are so pleased to hear you are happy with your Dungarees :)

Saanut 5/5 tähteä

Great customer service

I have ordered a few times from this company, on one occasion a item came with a part missing. I contacted them and they responded immediately and had a replacement sent out to me the next day. Great customer service as well as a great range of colourful clothing. Really recommend.

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Thunder Egg-logo

Vastaus yritykseltä Thunder Egg

Hi Amanda - Thank you so much for your lovely review, I'm so pleased to hear you're happy with our service!

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