¡Excelente atención! Fueron muy amables, atentos y comprensivos desde el primer momento. Agradezco mucho su disposición para ayudarme y la facilidad con la que resolvieron todo. ¡Muchas gracias!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
SCAM! You'll pay for a luxury service, basically you pay DOUBLE what you would pay on a normal site, for flowers that are NOTHING similar to the image in the photo, apart from the inconvenience they m... Näytä lisää
Yritys on vastannut
Las flores llegaron bien. La verdad que no ha sido fácil hacer la transacción desde el exterior (no me refiero a vuestro servicio) ya que el enviar flores a domicilio es un reto en Argentina!! (W... Näytä lisää
Yritys on vastannut
El realizar una compra y entrega de pedido a otro país fue muy rápido y eficiente y sin complicaciones, y fueron muy amables en confirmar la entrega.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
Yhteystiedot
3,6
Keskitasoinen
603 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
SCAM- DO NOT BUY
This was a complete rip-off. The flowers I received were nowhere near what was advertised — totally different arrangement, lower quality, and not worth the price. I paid for a premium product and got something that looks like a basic bouquet.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Hello Carmen Hidalgo,
Thank you for sharing your review.
We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment.
In your case, we sent a photograph of the delivered arrangement, which confirms that it contained the number of flowers described in the advertisement.
We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
It’s was really great service within an…
It’s was really great service within an couple days the flowers where delivered I would definitely recommend it
30. maaliskuuta 2026
Vastaus yritykseltä LatinFlores.com
Hello Wessel,
Thank you for sharing your review.
We sincerely regret that the arrangement you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment.
In your case, we explained that the delivered arrangement matched the published description and that we always work with high quality standards alongside our team. As a token of our appreciation, we offered you a 15% discount on your next order.
We will always strive to find the best solution, because for us, the most important thing is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Not delivered
Hi, I am very disappointed with ymthe service. In the future, I will only order through another deliverer. It was very, very embarrassing for me that the flowers were not delivered. Today it is too late.
Rene St.
29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Hello RST,
Thank you for sharing your review.
We sincerely regret that your order could not be delivered. We are committed to providing fresh, beautiful flowers and on-time deliveries, and we understand how important every detail is during these special moments.
When something doesn't go as planned, our goal is to provide a quick and transparent solution. In your case, you were promptly informed of the reason why delivery was not possible, and the corresponding refund was issued.
We will always look for the best alternative because, for us, the most important thing is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
This is probably one of the worst…
This is probably one of the worst services I have ever used. The website is basically unfunctional as I have not been able to reset my password to see my order and make sure it is going to the right place.
I have tried reaching out through their support chat and have not been responded to in over 5 hours now at this point.
I am really upset with the quality of service they are providing as I am unsure if my order is going to the right address, and not able to get in contact with anyone about this.
Now if I had the option to go back in time when choosing this kind of service. I WOULD STAY AWAY FROM THIS COMPANY.
Edit:
After some communication from the Customer Support. I would like to say, that they are very respectful in their responses.
But my initial option remains the same. After they contacted me. They mentioned that the colors I ordered were no longer available. Then after saying it was okay to proceed with color change. They came back after to say it was delivered. Even after the receiving party confirmed to me many times they did not receive the flowers.
After calling them out, saying it was never delivered, they had the audacity to reply back saying that even though I purchased from their website, that the purchase was processed through a third party. Which is why I couldn’t have it delivered.
I understand that the partner company does not guarantee delivery. But that fact they tried to say it was delivered when they knew it wasn’t, says enough for me.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Hello Nathan Loiseau,
Thank you for sharing your review.
Our commitment is to deliver fresh, beautiful, and punctual flowers, and we know how important it is that every detail complements that special moment. Therefore, when any issues arise, we strive to resolve them in the best way possible to maintain a positive experience.
In your case, you contacted us outside of our business hours. You also informed us that you had made other purchases with another company, so we processed the corresponding refund, even though the order information and delivery date on file were correct.
We will always look for the best solution because, for us, the most important thing is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Don’t recommend buying here
First an important tip: PAY WITH PAYPAL if you dare to buy in this site.
I ordered a bouquet with a cake for a birthday. Bought it on Jan 30th to be delivered on feb 07th. They didn’t show up.
They called the receiver the next day saying that there was a problem with the payment and they couldn’t delivered it in time.
How in the hell would that have been possible if I payed it in advance?
I asked for a refund, they say for almost a month that they were doing it and they didn’t.
Fortunately I payed with PayPal, so I filed a complaint with the seller and PayPal refunded me ❤️
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Hello Antonio Pineda,
Thank you for sharing your review.
We sincerely regret that your order could not be delivered. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements that special moment.
When any issues arise, we strive to resolve them immediately to ensure a positive experience. In your case, we explained the situation, and since you did not agree to reschedule the delivery for another day, we proceeded with the corresponding refund.
We will always look for the best alternative because, for us, the most important thing is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Não tem responsabilidade
Antes de fazer a compra consultei por whatsapp se era possível fazer a entrega no dia e horário que eu precisava. Eles aceitaram a minha compra.
No dia combinado para a entrega, disseram que não tinham entregador e cancelaram o pedido. Eles só me informaram do ocorrido depois que perguntei se a entrega havia sido feita. Irresponsáveis!!!
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Prezado(a) Claudio Waks,
Agradecemos por compartilhar sua avaliação. Lamentamos sinceramente que seu pedido não tenha sido entregue. Nosso compromisso é fornecer flores frescas e belas, entregues no prazo, pois entendemos a importância de cada detalhe nesse tipo de entrega.
Informamos que seu pedido foi totalmente reembolsado. Além disso, a descrição de cada arranjo e os prazos estimados de entrega para cada localidade estão disponíveis para cada um de nossos produtos.
Na Latinflores.com, buscamos sempre a melhor solução para nossos clientes, pois nossa principal prioridade é garantir que cada entrega cumpra seu propósito e proporcione uma experiência positiva.
Atenciosamente,
Equipe de Qualidade e Atendimento ao Cliente
Latinflores.com
Stay away from this company
Stay away from this company. I ordered flowers and a chocolate box to be delivered yesterday and they were NEVER delivered. I contacted customer service by email (no response) and by text message (got a response) today. They had the nerve to tell me my order is to be delivered today when the delivery date on my order clearly has yesterday’s date. Stay away. They are horrible!!!
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Dear Viviane Baker,
Thank you for sharing your review. We sincerely regret that your order could not be delivered on the initially selected date. We are committed to delivering fresh, beautiful, and punctual flowers, as we understand how important every detail is in these types of deliveries.
In your case, we sent you an email informing you that, unfortunately, we did not have the requested product available. For this reason, the order was rescheduled for delivery the following day. Furthermore, we were unable to deliver in the morning because the delivery address is outside of Rio de Janeiro.
We are pleased to inform you that the recipient was very grateful and delighted with the arrangement. We always strive to find the best way to ensure that each delivery fulfills its purpose and conveys the special message you wish to share.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
No hicieron la entrega en tiempo y no…
No hicieron la entrega en tiempo y no reembolsaron mi pedido . Me estafaron con mi dinero. No los recomendaria . No son confiables . Nunca entregaron el producto y solo fue por la presión de la mala reseña que me dieron el reembolso .
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a Mauricio Martinez,
Gracias por compartir su reseña. Le informamos que su pedido fue entregado en la fecha seleccionada. Nuestro compromiso es ofrecer flores frescas, hermosas y entregadas puntualmente, ya que entendemos lo importante que es cada detalle en este tipo de envíos.
En Latinflores.com trabajamos constantemente para brindar el mejor servicio posible y asegurar que cada entrega cumpla con las expectativas de nuestros clientes. Siempre buscamos la mejor alternativa para que cada envío transmita el mensaje y el gesto especial que desea compartir.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi Anomymous,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hi Al,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Vastaus yritykseltä LatinFlores.com
Hola Francisco Martinez,
Muchas gracias por tu reseña. Nos alegra saber que tu experiencia con LatinFlores fue positiva.
Cada pedido es único para nosotros: trabajamos con dedicación para que las flores lleguen frescas, a tiempo y con el cuidado que un gesto tan especial merece. Saber que lo conseguimos contigo nos motiva a seguir mejorando cada día.
Será un placer enviar flores para ti cada vez que quieras sorprender o celebrar un momento especial.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Quito - No delivery, but was refunded
I purchased flowers to be delivered in Quito on Valentine's Day. I placed the order 3 weeks in advance. The order was never delivered.
Thankfully, they issued a full refund relatively promptly, though the online chat function doesn't work well. You're better off sending a WhatsApp message which they respond to far more quickly.
It's disappointing the flowers were never delivered, but based on the other reviews on this page, I wasn't entirely surprised by the outcome...Thankful to have my refund.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Dear KP,
Thank you for sharing your review. We sincerely regret that your order could not be delivered. We are committed to delivering fresh, beautiful, and punctual flowers, as we understand how important every detail is in these types of deliveries.
In your case, the order was fully refunded, and we offer our sincerest apologies for not being able to complete the delivery on this occasion.
At Latinflores.com, we always strive to find the best solution for our customers, because our top priority is that every delivery fulfills its purpose and creates a positive experience.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The delivery was timely
The delivery was timely. Just everything was way too small for 100 dollars the small teddy bear was probably like a 5 dollar teddy and the flowers were tiny and insignificant it felt like a rip off i had to go out and buy her a super big and elegant bouquet thru a friend that was down there.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Dear Adam,
Thank you for sharing your review. We sincerely regret that the order you received was not to your liking. We are committed to delivering fresh, beautiful, and punctual flowers, as we understand how important every detail is in these types of deliveries.
In your case, we would like to inform you that all our products are listed with their respective descriptions, including the number of flowers and the corresponding price, so that our customers can clearly understand the characteristics of the arrangement they selected.
At Latinflores.com, we always strive to find the best option for our customers, because our top priority is that every delivery fulfills its purpose and creates a positive experience.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
ES FRAUDE
ES FRAUDE, nunca entregarán tu orden, simplemente dejan de responder a los mensajes. NO COMOREN AQUÍ.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a Manuel,
Gracias por compartir su reseña. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, ya que entendemos lo importante que es cada detalle en este tipo de envíos. Por eso, cuando algo no sale como se espera, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, le solicitamos amablemente que nos envíe el número de pedido, en caso de que la compra haya sido realizada a través de Latinflores.com, para poder revisar su caso y brindarle la asistencia correspondiente.
Siempre encontraremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Don't ever use it!
I ordered flowers for my girlfriend for Valentine’s Day. She lives in Buenos Aires, yet she never received them on the one day they mattered most.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Dear Dovid Golosov,
Thank you for sharing your review. We are committed to delivering fresh, beautiful, and punctual flowers, as we understand how important every detail is in these types of deliveries. Therefore, when something doesn't go as planned, we strive to resolve it immediately to ensure a positive experience.
In your case, we kindly request that you send us your order number, if the purchase was made through Latinflores.com, so we can review your case and provide the appropriate assistance.
We will always find the best solution, because our top priority is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
NO COMPREN
Mi novio me envió flores el 14 de febrero y no llegaron. Le escribieron al OTRO DÍA 15 que se quedaron sin flores frescas. Como creen, si subcontratan floristerías de la ciudad y en todas habían muchas. Tal vez fue para ahorrarse más y mandarlas 4 días después cuando bajaran los precios. Es triste que jueguen con cosas importantes cuando son relaciones a distancia y ellos cobrando carísimo, para no entregarlo en tiempo y forma. Me la pasé llorando en san Valentín por las malditas flores que no llegaron.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a CR,
Gracias por compartir su reseña. Lamentamos sinceramente que su pedido no haya podido entregarse en la fecha seleccionada. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, ya que entendemos lo importante que es cada detalle en este tipo de envíos. Por eso, cuando algo no sale como se esperaba, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, el inconveniente fue revisado y resuelto directamente con el cliente. Lamentamos sinceramente cualquier malestar que esta situación haya podido ocasionar.
En Latinflores.com siempre buscamos la mejor alternativa para nuestros clientes, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Entrega puntual, pero pedido diferente al solicitado.
La entrega fue puntual y llegó al domicilio correcto, pero el ramo, el peluche y el mensaje de la tarjeta fueron completamente diferentes a lo que solicité. Me hubiera gustado que respetaran el pedido original, ya que era un detalle importante. En mi experiencia, no recibí lo que pedí, por lo que recomiendo confirmar bien antes de realizar una compra.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a Angélica Viviana Faz Gálvez
Gracias por compartir su reseña. Lamentamos sinceramente que su pedido no haya cumplido sus expectativas. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, ya que entendemos lo importante que es cada detalle en este tipo de envíos. Por eso, cuando algo no sale como se esperaba, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, le solicitamos amablemente que nos envíe el número de pedido para poder revisar lo sucedido y brindarle la asistencia correspondiente.
En Latinflores.com siempre buscamos la mejor alternativa para nuestros clientes, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
MEDIOCRE
MEDIOCRE. NO COMPREN EN ESTE SITIO. Son ESTAFADORES. Compre con antelacion unos ramos para San Valentin, y al final no entregaron nada, pesima organizacion, pesima atencion, solo te responden una sola vez y luego ya ni leen tu mensaje. Solamente alargan el tiempo hasta que te hartes y decidas reembolsar por tu propio metodo, porque si les pides reembolso, se tardan OOOTRA semana mas para eso. NO COMPREN AQUI.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a Eun,
Gracias por compartir su reseña. Lamentamos sinceramente que su pedido no haya podido ser entregado. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, ya que entendemos lo importante que es cada detalle en este tipo de envíos. Por eso, cuando algo no sale como se esperaba, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, el pedido fue reembolsado al mismo método de pago utilizado en la compra. El tiempo en que el reembolso se refleje en su cuenta dependerá de las políticas y tiempos de procesamiento de su entidad bancaria. Le ofrecemos nuestras disculpas por este inconveniente.
En Latinflores.com siempre buscamos la mejor alternativa para nuestros clientes, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
No fue entregesado correctamente
No fue entregado correctamente
Lo compre para 14 febrero y lo entregaron 16 febrero
No les compraria jamás
Voy a poner mal review
Y compartiré mi pésima experiencia con cuanta persona pueda
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Estimado/a Carlos Alvarado,
Gracias por compartir su reseña. Lamentamos sinceramente que su pedido no haya podido entregarse en la fecha seleccionada. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, ya que entendemos lo importante que es que cada detalle acompañe este tipo de gestos. Por eso, cuando algo no sale como se esperaba, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En su caso, el pedido fue entregado en una nueva fecha con su autorización. Una vez más, le ofrecemos nuestras disculpas por el inconveniente ocasionado.
Siempre encontraremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
Terrible company
I feel like this company scammed me. I ordered flowers and gifts for my fiancée 5 days before I wanted them delivered on Valentine's day, but they were never delivered. I attempted to contact customer service by using the chat on their website and messaging them on WhatsApp, but no one contacted me. I finally sent an email Saturday night. On Sunday I received an email telling me that my flowers and gifts were delivered. I replied that they were not and that I expected a full refund. I was told someone would contact me. It's Tuesday, and I still haven't received any correspondence from this company. But I have canceled the payment. I'm very disappointed in LatinFlores and it's terrible customer service and lack of responsibility. Do yourself a favor and don't deal with them.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LatinFlores.com
Dear Keith Clay,
Thank you for sharing your review. We sincerely regret that your order could not be delivered. We are committed to delivering fresh, beautiful, and punctual flowers, as we understand how important it is that every detail accompanies these kinds of gestures. Therefore, when something doesn't go as planned, we strive to resolve it immediately so that the experience remains positive.
In your case, your purchase has been refunded, as indicated in the email we previously sent. We apologize for this inconvenience.
We will always find the best alternative, because our top priority is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
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