Have to give credit where credit is due. Needed to contact customer service and the interaction was polite, detailed, very helpful and understanding. Wish there were more companies out there lik... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been buying lamodas shoes for a few years now, and I’ve loved every single pair. If your platform obsessed like me, I can’t recommend them highly enough. They’re affordable but with a designer lo... Näytä lisää
Yritys on vastannut
I know there are a lot of bad reviews here, which made me anxious when I had to return a pair of boots I bought my daughter for her birthday, but I was able to return the shoes and get a fu... Näytä lisää
Fruktansvärd kvalitet. Haft på mig skorna i en halvtimme och dom är redan repiga. Känns som ihoplimmat frigolit. Inte alls som på bilden. Extra tråkigt eftersom jag sett fram emot att beställa från la... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With over 1000 exclusive styles with new lines added monthly; we can assure your wardrobe has the shock-factor we all need. Take a look at our Instagram @LAMODA and tag us in your styles! We’re here for the weird and wonderful, radical and raunchy. No filter needed just express yourself : whatever your style, whoever you are, LAMODA has got you covered. So... get styling, feel good and strut your stuff.
Yhteystiedot
Birmingham, Yhdistynyt kuningaskunta
- CUSTOMERSERVICE@LAMODA.CO.UK
- lamoda.co.uk
3,5
Keskitasoinen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beware that you won't be able to return or get a refund !
Terrible customer service. Shoes never got delivered (or was delivered to the wrong address) and there was no street address listed on the tracking information to know where it was delivered. The customer service representatives keep changing with each email response and keep dodging the issue. Many others have also reported not being able to get refunded or return. Seems super shady
4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Perfection
Honestly, this brand has the cutest shoes. I’ve said what I said!! They’re always super comfortable and SO CUTE😭 I’ve worn my pink heart platforms so much that the platform is coming off😭💔 I have to super glue her lmao BUT THEY ARE STILL HOLDING UP. And I think that right there just tells you everything you need to know🥲
23. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi KaiLei,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Absolutely Love Lamoda!
Absolutely Love Lamoda!
I recently got a pair of boots from Lamoda, and I am beyond impressed! They are super stylish, comfortable, and the quality is amazing. Whether I’m dressing up or going for a more casual look, these boots complete the outfit. I get so many compliments whenever I wear them! They’re definitely my new go-to pair—stylish, bold, and perfect for making a statement. (They even made it into a recent photoshoot) If you’re looking for boots that help you dress to kill, Lamoda is the place to shop 🖤
28. helmikuuta 2025
Vastaus yritykseltä LAMODA
Hi Saskia,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Cute shoes
They’re really cute shoes! I love them very much! I’ve been having mine for around 2 years now and they’re still in good condition. Came in right around when they said they would. Didn’t really have trouble looking for customer support. And am looking forward to buy from them again!
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Rachell,
We are so grateful for your ongoing support and trust in us. Thank you for your 4-star review.
We are committed to delivering top-notch products/services and exceptional customer care to ensure that every experience with us is truly special. We also apologize for any inconvenience caused by customs fees, but we are constantly working to offer more sales and discounts for our amazing customers like you.
If you have any questions or need assistance, please don't hesitate to contact us. We're here for you!
Thanks again,
Team LAMODA
The boots were exactly the size I…
The boots were exactly the size I ordered, they fit me super well, besides the quality is beautiful, I definitely love Lamoda
27. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Ayelen,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
got my go-to pair from this brand 🥰
28. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Bey,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
My absolute favorite platform whales
My absolute favorite platform whales. I have them in black white and red. I can’t wait to get pink so comfortable!!!
5. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Caroline,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Do not use - terrible build quality
Do not use - spend £50+ on a pair of shoes, just for the sole to come away from the shoe entirely within 5 months of purchase, and Lamoda to say there’s nothing they can do about it.
You’d expect much better quality for the amount of money they are charging for their shoes. Avoid.
24. helmikuuta 2025
Oma-aloitteinen arvostelu
I absolutely LOVED my shoes
I absolutely LOVED my shoes. I got the Sweet Talker in black, and they fit PERFECTLY, they're soft and comfortable, and look amazing.
Great quality.
11. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Jeanne,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Absolutely love them
I have bought my first pair of plateau boots in 2022. And they still last me so long. They're super comfy and I've gotten so many compliments in the street about my outfits with these boots. Absolutely love them🩷
14. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Amber,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
absolutely loveeee these shoes
absolutely loveeee these shoes, super cute and comfy, amazing range and on my 3rd pair now, such good quality for the price , big love for lamoda <3
14. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Rhi,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
The cutest shoes!!
Everything went smoothly, my shoes arrived quickly and they’re super good quality and of course they’re so cutee. Customer service is also great and the shoes are very long lasting
18. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Valeria,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
A showstopper!
My favorite pair of shoes are from Lamoda!! People stop me all the time to ask where they’re from. They are super unique and surprisingly comfortable too! 🖤
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Adara,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Nice boots, very poor quality
Edit: they did indeed send me £4 'partial refund' as a gesture. But that doesn't even cover the cost to stick the heel back on.
As some of the other reviews suggest, while the boots are great and very comfortable in my case, they're very poor qualify. The heel has split and it's ready to come off after 6 months. Customer service says I'm outside the returns period, which is fine but surely boots should last longer than 6 months.
12. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Claire,
As we can see, your order was damaged, and although it was already out of the warranty period when you contacted us, our team made an effort to provide you with a goodwill gesture through a partial refund.
Kind Regards,
Team LAMODA
Ordered and delivered very quickly
Ordered and delivered very quickly and the shoes were exactly what I wanted, however they were slightly to small so as per the enclosed form I wanted to exchange them. Unfortunately when I contacted them to arrange this I was told they no longer offered this service. So i just wanted to return the shoes I had but the only option that was given to me was through a service that is not available on the isle of wight where I live. I contacted the same guy to explain this and ask for an alternative returns option and have had no contact since and that was 16th Jan 2025 !!!
4. tammikuuta 2025
Vastaus yritykseltä LAMODA
Hi Tia,
It looks like our team has already sent you a return label, but we haven't received the shoes back yet.
We noticed that the return was closed, but our team still provided you with a return label as a goodwill gesture. We would really appreciate it if you could return the shoe. Thank you!
Kind Regards
Team LAMODA
I’m obsessed with this brand
I’m obsessed with this brand! They always fit like a glove and the plateau + thick heel combo makes them really comfy. They’re not as durable if you’re using them for performances (I know they’re not meant for that) as they do chip easily but I keep re-buying them because the fit is too good 😭
10. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Venom,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
My everyday go to my style saviours!
My everyday go to! Got a last minute night out, lamodas got you. Last minute event invite? Lamodas got you covered! I live in lamoda, day and night casual and smart they have everything. I want them all, no sorry I NEED them all! Variety of styles and shapes and even wide fit options available. Super fast delivery always on time I always choose lamoda my number one for every occasion. I live for a chunky shoe and flatforms and no one stocks as many as lamoda does. My style saviours!
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Natasha,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
This brand has been one of my favourite brands and always my go-to
This brand has been one of my favourites for years, I can say not only is the way they ship fast and attend their customers is top tier but once you get your package it’s never a disappointment from the unboxing of your new shoes which is fabulous, to the look of the shoes being more beautiful than the pictures online. I can also say that they are the most comfortable shoes to ever have, they’ll never disappoint no matter how long you wear them for and they last ages. It’s a total win always
8. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Camila,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
These shoes are so beautiful!
These shoes are so beautiful!! I bought two of the same pair in two different colors and they fit perfectly (I’m a size 7). Shipping was also on time according to their site, I love these shoess!
15. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Ahmari,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
The most perfect pair of boots🖤
I am absolutely obsessed with this brand! They are the most comfortable and cutest pair of boots I’ve ever worn. Not only are they affordable, but they are fashionable and can be paired with any outfit. Whenever I wear them, I always get asked where I got them and receive many compliments! I definitely would recommend this brand, they do not disappoint, and I will definitely be buying more in from this brand in the future. <3
7. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Danny,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
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