Have to give credit where credit is due. Needed to contact customer service and the interaction was polite, detailed, very helpful and understanding. Wish there were more companies out there lik... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been buying lamodas shoes for a few years now, and I’ve loved every single pair. If your platform obsessed like me, I can’t recommend them highly enough. They’re affordable but with a designer lo... Näytä lisää
Yritys on vastannut
I know there are a lot of bad reviews here, which made me anxious when I had to return a pair of boots I bought my daughter for her birthday, but I was able to return the shoes and get a fu... Näytä lisää
Fruktansvärd kvalitet. Haft på mig skorna i en halvtimme och dom är redan repiga. Känns som ihoplimmat frigolit. Inte alls som på bilden. Extra tråkigt eftersom jag sett fram emot att beställa från la... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With over 1000 exclusive styles with new lines added monthly; we can assure your wardrobe has the shock-factor we all need. Take a look at our Instagram @LAMODA and tag us in your styles! We’re here for the weird and wonderful, radical and raunchy. No filter needed just express yourself : whatever your style, whoever you are, LAMODA has got you covered. So... get styling, feel good and strut your stuff.
Yhteystiedot
Birmingham, Yhdistynyt kuningaskunta
- CUSTOMERSERVICE@LAMODA.CO.UK
- lamoda.co.uk
3,5
Keskitasoinen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
One of ma favorite shoe brand
One of ma favorite shoe brand. Fantastic design, good quality and they are really comfortable despite very high heels. Always take +1 size and they fit perfectly well.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Maria,
Once again, thank you for choosing us and for the 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. So happy to know our products play an important role in your career.
We’ll continue working hard to continue providing great customer service for our wonderful customers!
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
I have 6 shoes & counting
I have 6 shoes & counting! I’m obsessed with this brand ! Boots & sandals run true to size. The quality is great! Definitely recommend!
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Maylin,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Absolutely obsessed!
I am absolutely obsessed with my La Moda’s. I own 8 pairs and they’re all incredibly comfortable, great quality and the sizing is true to size. I get compliments like crazy when I wear them!
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Sheryl,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Obsessed
I am obsessed with my shoes from Lamoda!! I have two pairs I wear all the time! They are stylish and comfortable and I always get the best compliments
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Eilis,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Non-existent "customer service", no refund or reply
I am now also among those who still haven't got a refund after 2 months. No updates, no replies from the "customer service", even no automatic generated ones, just nothing at all.
Had to send back the shoes I ordered, because they turned out to be much bigger, unwearable even with thick socks - this sizing is a joke.
I still hope I may get my refund, team customer support, if you are reading this, please get in touch with me.
14. helmikuuta 2025
Oma-aloitteinen arvostelu
COACHELLA BOOTS UNREAL
I bought 2x pairs of Lamoda boots that completed my Coachella outfits! The boots were the crucial part to the fits🙏🏻 they were so comfortable to walk 20,000 steps each day, definitely wear them in before a big event if you get high platforms though. Absolutely loved my finished looks, thanks to Lamoda and their sick shoes 😍
13. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Megan,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
I’ve bought multiple pairs of platforms…
I’ve bought multiple pairs of platforms from this brand and love them! They always get so many compliments.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Josie,
Once again, thank you for choosing us and for the 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. So happy to know our products play an important role in your career.
We’ll continue working hard to continue providing great customer service for our wonderful customers!
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
its not easy to wear outside just for…
its not easy to wear outside just for the shooting i ddidnt know why at that time but i wanted to go to graffito wall and took pictirr of it.. now i guess why😊
but i want long lace boots your sale section dont have one
12. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi there,
We are so grateful for your ongoing support and trust in us. Thank you for your 4-star review.
We are committed to delivering top-notch products/services and exceptional customer care to ensure that every experience with us is truly special. We also apologize for any inconvenience caused by customs fees, but we are constantly working to offer more sales and discounts for our amazing customers like you.
If you have any questions or need assistance, please don't hesitate to contact us. We're here for you!
Thanks again,
Team LAMODA
Most comfortable boots and go with any…
Most comfortable boots and go with any style
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi there,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
botas rotas
Compre unas botas con plataforma, el mismo día que las usé por primera vez se me rompió la suela y se separaba del tacón. Reclame a lamoda y solo me dijeron que me daban un 15% de descuento, 100€ de botas y me dan esa basura, quiero otras botas iguales o mi dinero, estafadores.
4. huhtikuuta 2025
Oma-aloitteinen arvostelu
I’ve bought 3 pairs of the wild child…
I’ve bought 3 pairs of the wild child knee high platform boots 3 separate times because I love them so much but they all ended up breaking on me. The foam you use for the platform is not it. Maybe use stronger glue or staple them so it’s more sturdy and not easily broken. I really really want to buy another pair but I’m scared to waist my money for the 4th time );
25. maaliskuuta 2024
Oma-aloitteinen arvostelu
Poor customer service
Poor customer service. I ordered boots 2 weeks ago and sent emails, in which I wrote that I would like to know about the delivery process or any other information. No response!
17. maaliskuuta 2025
Oma-aloitteinen arvostelu
The experience online ordering to…
The experience online ordering to getting these fabulous boots of mine were seamless and simple! I get nonstop compliments on these shoes whenever I wear them, and I always say they’re from La Moda!
15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Shayley,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
These boots didn’t just complete my…
These boots didn’t just complete my outfit, they completed my era. The second I put them on, I felt like I should be walking down a runway, starring in a music video, or leading a revolution. They’re bold, powerful, and practically an extension of my personality now. Compliments? Endless. Confidence? Through the roof. If you see me strutting through the city like I own it, just know—it’s the boots. Lamoda, you did that🖤
15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Sonia,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with LAMODA exceptional and memorable
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
WOOW
I have always loved lamoda and finally I was gifted some heels, they are slightly large but because the person who gave them to me got the wrong size, they are still very comfortable and soft, the quality is wonderful
I will definitely buy more
25. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Susanna,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Love Lamoda
Love Lamoda!
Everything I’ve gotten from this place has fit perfectly and looked beautiful!
10/10 recommend
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Lorna,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
I fall in love with all the boots and…
I fall in love with all the boots and shoes!😍🖤
All amazing !!! Súper recomended! 💜💜💜
5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Elena,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
No free returns. Small sizes.
Returns are not free and this is not clearly stated on the website. You cannot make an exchange either despite the website saying to contact customer service for a return or exchage. Sizing is INCREDIBLY small. I have been trying to complain about the misleading nature of the returns section of the website but my concerns are being avoided and no apology made!
Edit 26/3/25 - I have been given the £2.99 for shipping but been asked to take down my review! The website has not been updated to clarify returns are not free so I'm keep my review up as it's still relevant.
8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Abbie,
I wanted to inform you that I am the escalation manager and your issue has been escalated to me.
I apologize for the delay in responding. I noticed that you left feedback on TrustPilot and I wanted to inform you that I have made the full refund as a token of apology I have refunded the return label charges for you.
You should see the refund reflected in your original payment method within 7-10 business days.
Kind Regards,
Team LAMODA
I love the look of your Boots!
I love the look of your Boots!
I already have to pairs and this is not the last pair I am getting.
Your shoes are really made for the BOOTS lovers❤️
1. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LAMODA
Hi Beth,
Thank you so much for taking the time to leave us a 5-star review.
We highly appreciate our customers and strive to offer the finest shopping experience and customer service. So, we are thrilled to learn of your satisfaction with our boots.
If you have any questions or need further assistance, please feel free to reach out to us. We're here to help!
Thanks again,
Team LAMODA
Factory defective shoes, unresolved
They sent me factory defective shoes. As soon as the shoes got to me I immediately spotted they were made wrong. I let them know the eyelets were made to be awfully misaligned, the shoes look very non symmetrical even with a quick glance. Also there’s lose threads all in the stitching. They’ve acknowledged that the machine made them wrong but refuse to fix this issue with my order. I’ve purchased shoes from here multiple times over the years, but this will be my last.
22. helmikuuta 2025
Oma-aloitteinen arvostelu
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